Trudy P Claspill Community Champion

Hola @Keila Rivas , Elimine el paso marcado con un círculo en la imagen. Ese paso le dice a la regla que todos los problemas secundarios deben tener un estado de "En progreso" para que el Epic principal se cambie a "En progreso". --- Hello, Remove the step circled in the image. That step is telling the rule that all the…

Hello @Huyen Huynh Welcome to the Atlassian community. In a Team Managed project it is not possible to make a pop up screen show during a status transition. There is a change request for that to which you can add your vote. https://jira.atlassian.com/browse/JRACLOUD-83879 Currently that is possible only for a Company…

Hello @Erik Boneschansker Can you clarify this point... Your service desk project is "ITSD". In its issues you have links to other issues. Are those other issues also in the ITSD project or are they in a different project? Do you want to display the other, linked issues in your ITSD project queues? Or are you trying to…

Hello @Mehedi Hassan Welcome to the Atlassian community. Normally a subtask should move with its parent issue into and out of sprints. If you are seeing something different, we need more information to try to help you debug that. Can you please provide a screen image of what you are seeing? After moving the parent issue to…

Hello @Preeti Yadav How have you determined that there is a filter that exists that is not in the list?

Good catch, @Bill Sheboy !

Hello @Jessel Bentley Welcome to the Atlassian community. The explanation is in the content of the message. A patch has been released by the vendor of a third party app (Rich Filters). The network caching policies of the network you on are prevent your browser from displaying the changes until you do a hard refresh of your…

Hello @fallingrock Welcome to the Atlassian community. Unfortunately there is currently no support for a user to self-exit from a product/site to which they have been granted access. Only the administrators of that product/site/org can remove your access to it. You will have to reach out to the administrators of that…

Hello @Daniel Serrano Access to projects is based on the permissions for the projects. For Company Managed projects access is managed by the Permission Schemes associated to the projects. For Team Managed projects the access to the project is managed independently in each Team Managed project. If you want to make sure a…

Hello @MONTSERRAT ARAYA BONICHE Welcome to the Atlassian community. What problem are you trying to solve by assigning an issue to two people at the same time? How would you know which one was actually responsible for the issue? Have you considered instead creating subtasks, and assigning one subtask to each person?

Hello @jira_admin_cu Have you looked into creating an Automation Rule to handle that? https://confluence.atlassian.com/automation/ You could create a rule triggered by a change to the sub-task date field. Then you would branch up to its parent. Within the branch you would use Lookup Issue to look up all the subtasks. From…

Bonjour @cc , Bienvenue dans la communauté Atlassian. Votre tableau Scrum actuel a-t-il tous les statuts utilisés par vos problèmes mappés aux colonnes du tableau ? Avez-vous plusieurs sprint boards qui font référence à ces problèmes ? Lorsque vous fermez le sprint, la fenêtre contextuelle affiche-t-elle le nombre correct…

Hello @Dolores Sotelo Welcome to the Atlassian community! May we ask why you want to do this? What problem are you trying to solve with this? Do you want the data copied only when the link is created, or do you want the data to remain in synch? Should the process overwrite data that is already in the fields? What if…

Can you tell us the API Endpoint you are using and the content that you are sending specifically to set the issue parent?

I'm glad I was able to help you solve your problem, @GlenellRosburg Please consider clicking on the Accept Answer button above my first response to mark your post as Solved. That helps other searching the community find the posts that have validated solutions.

I'm glad that we found the explanation. Do be advised that projects can't simply be "switched" from Company Managed to Team Managed and vice versa. If you want to use a Team Managed project instead, that will require creating a new project and moving the issues from the Company Managed project to the Team Managed project.…

I do believe that the project worked the way you described, now that we know that it is a Team Managed project. However, I also know that Company Managed projects never worked the way you described. So I was offering an explanation that matched the evidence you provided based on the assumption that the evidence was from a…

Hello @Fuji To block a transition or require a field during a transition in a Company Managed project the Workflow in that project that applies to the relevant issue types has to be modified. That type of modification can be done only by a Jira Administrator. The reference documentation can be found here:…

You set the tags on your post to indicate you are using Jira Cloud Premium. The action is available there. What do you see when you search "web" in the Action dialog? Can you provide a screen image of what you see?

Has the user ever logged in to Atlassian Cloud/Jira as a licensed user rather than as a customer?

Hello @Yong Yang You are talking about a Jira user, but this is the Confluence Questions forum. I suggest you repost your problem in the Jira Questions forum and provide the standard information about your plan/subscription type. Also let us know if that user has ever logged into Atlassian Cloud/Jira directly as a licensed…

Hello @GlenellRosburg Can you show us the entire workflow diagram for this workflow? Is this workflow used by the issue type where the screen is not appearing? Can you show us the Workflow Scheme, and tell us the issue type where the screen does not appear during the transition. The screen may not display if 1. There is…

Hello @Jet Welcome to the Atlassian community. That condition will work only for the issue that is the direct parent of subtasks. It will not work to limit the transition of an Epic based on the child issues of the Epic. There is not a native workflow condition or validation for what you want. It can be done with certain…

Hello @aaron.phillips Welcome to the Atlassian community. Are the completed child issues within the scope of the board's filter, where you are seeing no progress in the Epic in the backlog?

Hello @Chaitanya M Welcome to the Atlassian community. How was the account originally created? How exactly did you delete the account? What process are you going through now to try to create the account? It is possible that since you deleted the account somebody else has created an account with the same username.

Hello @Naga Venkata Durga Sai Koppineni Welcome to the Atlassian community. There is no native Jira query options to select issues based on some change to the Summary of the issues. Can you provide more information about what you are trying to do? What change information are you trying to get at, exactly? Perhaps we can…

Hello @Swati.Dhingra Welcome to the Atlassian community. Where does the script reside? Is it on another system? If so, can you create a web request to allow it to be called from Jira? Then you could use the Send Web Request action in Automation Rules.

Hello @Nacho Cortes I did a search for possible apps in the Atlassian Marketplace. Here's the search I used: https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=sprint%20velocity%20dashboard It looks like there are a few that could help you. I don't have experience with any of them so I don't have a…

Hello @Iñigo Ruiz You might consider using a Label on the newly created issues to flag them as ones that need to be transitioned. Then create a second rule that is triggered by Issue Created, with a condition to look for that label, transition the issue if present, and then remove the label.

Hello @Kevin Tillier Welcome to the Atlassian community. Jira Service Management projects in Jira Cloud automatically have an email address created for them, and Atlassian manages that email address so you don't have to. Refer to this documentation.…