Trudy P Claspill Community Champion

Привет @Пернебаев Жалғасбек Әлімханұлы , Я не думаю, что понял вашу проблему. Можете ли вы предоставить более подробную информацию и изображения экрана, чтобы проиллюстрировать проблему? --- Hello, I don't think I have understood the problem you are having. Can you provide more details and screen images to illustrate the…

Hello @Marc Jason Mutuc In Jira Cloud the Custom Fields screen has a similar display: The "Hide when empty" option is not available in Jira Cloud in the Screen configuration. Instead "Hide when empty" is part of the Issue Layout. https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-layout/

Hello @Shazia Khan I am the author of the answer you are referencing. Please notice that the post was for a paid plan (Standard) rather than the Free plan. Also note that my answer talks about changing the Permissions for projects. Customizing Permission is not supported for Free plans as per this documentation. So, no,…

Hola @Noelí Fusco , ¿Puede confirmar el tipo de proyecto donde ocurrió esto? Puede encontrar esa información en la página Ver todos los proyectos en el menú Proyectos. Si el proyecto es de tipo empresarial (o de gestión del trabajo), esos proyectos ocultarán automáticamente los problemas "terminados" de la pantalla del…

Hello @Uzair Ur Rahman Welcome to the Atlassian community. Have you checked your personal Notification settings to confirm that you have not disabled email notifications? Have you checked your junk/spam email folders to see if the notifications have gone there? Have you checked with your Jira Administrator to confirm Jira…

Hello @Sukhjit Singh Welcome to the Atlassian community. Are you sure you have the correct URL? Are you able to access other projects/boards on the same Jira instance? When was the last time you were able to access anything in that Jira instance? When did you create this Jira instance?

Hello @Sehreen Jafry Are you using the "Original" or "Improved" billing experience? https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/ If the documentation doesn't provide sufficient guidance, you can reach out directly to Atlassian concerning billing issues here:…

Hello @Randy O'Neal What is the type of the project to which they should have access; Team Managed or Company Managed? Do you have projects of both types (Team Managed and Company Managed) in your Jira instance? The first step is setting up the project access/permissions for all projects so that the user group has access…

Hello @Damien F Welcome to the Atlassian community. You could have the person triggering the rule set a User Picker field in the issue directly and then trigger the rule manually, or have the rule triggered automatically by the change in that User Picker field, and have the rule use that user picker field as needed. You…

Hello @Jamie Edmondson Are you trying to restrict which Jira Administrators can create projects, or are you trying to give the Project Create option to additional, non-administration users? Any user that has the Administer Jira global permission will be able to create projects. You cannot add more constraints to that to…

You need to implement the solution I detailed in my first response - use of a For Each branch after you create the new parent issue. The add the step to create the subtask as a subordinate step in that branch. In your current implementation you are setting the parent of the subtask to Current Issue which, in this case, is…

Hello @Selena Peri Rather than using Lookup Issues you should use a Branch - For Each, Related Issues, Linked Issues. Then put the Edit action as a subordinate task within the branch. You need to change the focus in the rule from the trigger issue to the linked issues. The Lookup Issues action does not do that.

Hello @JK Welcome to the Atlassian community. What is the Type of the project; Team Managed or Company Managed? You can find that information on the View All Projects page under the Projects menu. If it is Team Managed then issue types are added from the Project Settings within the project. If it is Company Managed then…

I notice that while you said you are coming an issue, you are actually using the Crest issue action instead. Please share the details of the step where you are creating the subtask. Additionally what is the scope of the rule specified on the Rule Details page?

Hello @AbrahamA With an Automation Rule you can use a Send Web Request action to call an external API in response to an event in Jira. https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation

Hello @Ashbeel Ashkar Gohar Welcome to the Atlassian community. Jira filtering is geared to return information about issues, not information about users. There is no native capability to use a Jira filter to get a list of users with no assigned issues. You could get a list of users that do have assigned issues and plug it…

Hello @Sachin Waikar Welcome to the Atlassian community. What problem are you trying to solve by "removing and re-installing" the app? Management of apps is done from Settings (the gear icon) > Apps, or from the Apps menu you can select Manage Apps. You can then expand the entry for an app and find a Disable and/or an…

Hello gabriele.morelli@hashgraph-group.com Welcome to the Atlassian community. Have you confirmed that you are using the new billing experience that leverages the Billing Admin role? Based on the documentation only a current Billing Admin can modify the Billing Admins.…

Hello @Dennis_H @Daryl Marsh 's answer is wrong and will show a syntax error. The correct usage to find issues changes to Done in the last 7 days would be project = "Project1" and status = Done and status changed to Done after -7d The "-7d" criteria says "the date 7 days before now", so as of today that would be June 14.…

Hello @Roy Yes, that is possible, depending on the project type. For a Company Managed Software or Business project, modify the permission scheme associated with the project to grant permissions to "Any logged in user". https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/ For a Team…

Hello @Jason Burds Welcome to the Atlassian community. We would need to see the specific pricing quotes you are viewing. One reason it might be more expensive is because on a monthly billing cycle you pay for only the actual number of users that you have licensed. With an annual billing cycle you have to select a user tier…

Hello @Johannes Fuenger You have duplicated this post. https://community.atlassian.com/t5/Jira-Work-Management-Questions/JIRA-and-transaction-issue/qaq-p/2732954 But you have selected different hosting/deployment types for each of these posts. What is the actually deployment of your environment?

Hello @Johannes Fuenger You have posted the same question twice. https://community.atlassian.com/t5/Jira-questions/JIRA-and-transaction-issue/qaq-p/2732953 You tagged that other post as "data center" and you tagged this post as "cloud". Which hosting type are you actually using?

Also makes sure that the person trying to set the Assignee field has the Assign Issues permission.

Hello @Therman Fineza Welcome to the Atlassian community. What information are you trying to get, exactly? Are you trying to find out which uses have created API tokens?

Hello @Luis Chaves Welcome to the Atlassian community. Each time an automation rule runs an entry is generated in the Audit Log for the rule. What are the details in the Audit Log for when the rule runs?

Hello @Mark B Wager A post is marked as "Solved" when the original poster clicks on the Accept Answer button. I suppose that the OP did that because I provided an answer to their questions: Does anyone know where the filter is that controls what we see in the "Assigned to me" tab under "Your Work"? If you infer that the OP…

Hello @Azar Ahmed Is it correct to assume that the person that shared the dashboard with you does see data when the view the board? Assuming they do, there are a couple of points where your ability to see the data could be blocked. The filters used in each of the gadgets on the board must also be shared with you. And you…

Is this a project that you are doing for school credit? Are you asking us to point you to resources where you can get the information, or provide you with the completed information? Do you have any knowledge about the Jira product and the purpose for which it is used? Why are you asking about this product specifically? You…

Hello @Jose Lopez Welcome to the Atlassian community. Can you provide more information about the type of information you are trying to obtain? Also, are you looking for information for the Jira Data Center product (self-hosted) or the Jira Cloud product (SaaS)? You said this is for your school. For what purpose is the…