Trudy P Claspill Community Champion

Hello @Luca Guarraci Welcome to the Atlassian community. In addition to @Ste Wright 's suggestions, you may look at the third party apps that allow sharing of Jira information externally, without granting licenses to the external users. Here are two such apps. I've not used either one before.…

Hello @Rim Ben Rejab The second toggle allows you to exclude or include the emails from issue activity where the issue activity was initiated by you, specifically. If somebody else changes the status, you want to receive an email. But if you change the status, you don't may not want an email about that because you already…

Hello @aditya_baghel Welcome to the Atlassian community. First, you put your Confluence question into a Jira Work Management Questions forum, so I will be moving it to the Confluence Questions forum. https://community.atlassian.com/t5/Confluence-questions/qa-p/confluence-questions Second, we need quite a bit more…

Oh, I didn't think of using the Send Web Request action! Brilliant!

Hello @Veda Bhat Which specific Planning Poker app are you planning to purchase? Have you reviewed the documentation provided by the vendor? Do you have specific questions we can help you answer?

Hello @Matej Stehlik Welcome to the Atlassian community. I don't work with Forms so I'm not able to address that part of your question without doing some research. Concerning the synchronization I have a couple of questions. 1. Would this be a one-way synch, from the Software issue to the JSM issue, or do you need a two…

Hello @Ward Schwillens_ Schwillie There is not specific facility for triggering automation rules in a sequence. Unfortunately I'm not able to get clear text details when I try to zoom in on your rule image to see what you are actually doing in it. But, generally speaking, what you have to do is add some some flag/custom…

Hello @Christian In your Jira instance do you allow use of Team Managed projects? If so, such projects don't reference the globally defined Status value and Workflows. The Status values within those projects are unique and independent of the global Statuses, even if they have the same name. If you are creating board…

This is a new feature that Atlassian has been rolling out since some time in April (or earlier). You can find it in the weekly blog post under the heading Hide unused fields when creating issues https://confluence.atlassian.com/cloud/blog/2024/06/atlassian-cloud-changes-jun-10-to-jun-17-2024

Hello @Abdiel Martínez Casas The removal of that button started rolling out in the June 3-10 updates. I see that announcement in the weekly blog post starting with this one: https://confluence.atlassian.com/cloud/blog/2024/06/atlassian-cloud-changes-jun-3-to-jun-10-2024

Hello @Elliot burnett Welcome to the Atlassian community. If you are referring to the pie chart on the Summary tab like this: ...then you cannot change the filter used by those charts. That page is hard coded to display the issues on the companion Board, and for Work Management projects the boards are hard coded to hide…

Hello @Cristina Santamaria Can you provide a screen image of what you see? I don't seem to be having the same experience.

Hello @Saskia Hoppe The replacement field is Parent, not Parent Link. And there is a change request about making the Parent field available for addition to Work Management/Business project cards. You can add your vote to it. https://jira.atlassian.com/browse/JWMCLOUD-742

@Dor Hadad , @Юлия Толстикова Given that the original post is almost a year old and has no acknowledged solution I recommend that you each start your own brand new Question to get maximum visibility and help from the community. The only people who have seen you additions to this question are the original Question author,…

If you want a queue that lists ITSD issues where the status of a linked issue has changed or a comment has been added to a linked issue in the past X days, there are two ways you can achieve that. 1. Acquire a third party app that will extend JQL capabilities that will enable you to execute filters for issues based on…

Yes, it would be their own Organization. If they follow one of the product recommendations and get to one of those Free Trial/Try it Free buttons then, as I said, they will go through a wizard that will guide them in creating their own Organization. To add a product to an existing Organization you would have to be an…

Please paste screen images showing the current state of your rule, and all the details from the Audit Log for execution of the rule. Also on the Rule Details page what have you set as the Scope of your rule?

Hello @Md_ Abrarul Huda I believe that you can. After the Clone Issue step add a Branch -for each Related issues / most recently created issue. That should shift the context to the issue created by the Clone action. Then you can add a Create Subtasks action inside that branch.

Hello @Farrukh Baig Welcome to the Atlassian community. There is not native functionality for that unless you want to copy projects. If you want to copy only schemes you'll need a third party app such as this one: https://marketplace.atlassian.com/apps/1231935/revyz-configuration-manager-for-jira?hosting=cloud&tab=overview

Hello @brian.g What products do you have and what products are they creating? Anybody can go directly to Atlassian's site and click the Star Trial button. Users of your instances may also see product recommendations for other products within the existing products. Those may have a "try it now" button. When clicked that…

Thank you for those images. What is the project type you're using? You can get that information from the View All Projects page under the Projects menu. What browser application are you using? Have you tried this in another browser application? Do other users have the same experience?

Hello @Chaitanya M It appears that you are using this API endpoint. https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-users/#api-rest-api-2-user-delete Notice the description for the function: Deletes a user. If the operation completes successfully then the user is removed from Jira's user base. This…

In Jira Cloud there are two over-arching project types - Company Managed and Team Managed. You can find out which type your project is by going to the View All Projects page under the Projects menu, finding your project in the list and looking at the Type column. The query within the helper dialog gives you the same…

Hello @Юлия Толстикова Welcome to the Atlassian community. I am not experiencing this problem. Please provide answers to all the same questions I asked the original Question author, as well as... 1. Does this happen for all users or just you? 2. Have you tried using a different browser application or a private browser…

@Dor Hadad Welcome to the Atlassian community. I am not experiencing this problem. Please provide answers to all the same questions I asked the original Question author, as well as... 1. Does this happen for all users or just you? 2. Have you tried using a different browser application or a private browser window to access…

Hello @Preeti Yadav Can you provide some evidence for us to examine? Can you generate a screen image of a saved filter that another user can see, and then screen images showing that when you search for it in Manage Filters it is not found?

Hello @Erik Boneschansker If you want to show in the ITSD project queues the details of WBENG issues, that will not be possible. If you want to show an ITSD project queue that lists ITSD tickets, where those tickets are linked to a WBENG issue, and further constrain the list of ITSD tickets by applying criteria to the…

Hello @Dima Astahov The filtering capabilities are designed to give you a list of issues based on criteria. Are you trying to get a list of issues or a list of comments? What are you trying to get as a result of your filter? There are a few third party apps that extend the filtering functionality. Enhanced Search is one.…

Hello, As long as the parent Epic is not in the In Progress status, and there is a valid transition available from its current status to the "In Progress" status, then the rule should work. Note that the execution of the rule is when a child issue is transitioned from To Do to In Progress. The rule is not triggered by any…

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