Trudy P Claspill Community Champion

I think you need to use this endpoint instead, and look at the fields parameter that are available for that API endpoint. https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issue-search/#api-rest-api-2-search-get

De nada!

Hola @Itsel Vazquez , ¿Cuál es el tipo de proyecto que estás utilizando? Puede obtener esa información en la columna Tipo en la página Ver todos los proyectos en el menú Proyectos. Sí, puede cerrar Epic automáticamente cuando todos sus problemas secundarios se cierren mediante una regla de automatización.…

Hallo @M.Gollas , Willkommen in der Atlassian-Community. Wenn die Fehlermeldung besagt, dass im Projekt maximal 50 Felder erstellt werden können, umfasst dies die eindeutigen Felder, die für alle Problemtypen im Projekt erstellt wurden. Haben Sie 50 eindeutige Felder für alle Problemtypen im Projekt erstellt? Sie können…

Hello @Mike Novak Welcome to the Atlassian community. Atlassian does not offer a Technical Support phone number for Standard subscriptions. That is available only for Enterprise subscriptions. For Standard subscriptions administrators can submit support cases at https://support.atlassian.com/contact/#/ Or, any user can…

The answer is "it depends". Subtasks are an integral part of the parent issue under which they reside. Generally the "deliverable element" is defined at the Task level and subtasks are used just to break down the work to a finer level of granularity for assignment to separate individuals, for more detailed estimating and…

Hello @Kindinti Anumanthu Welcome to the Atlassian community. Is the API you are calling accessible from the internet? Jira Cloud is running in the internet, so the API you are trying to reach will need to be accessible from the internet.

Hello @Andy T Please show us images of the complete Automation Rule. Are Date and Address fields in the issue or fields in the form? Can you show us the issue details view where data for these fields has been populated? I just want to see the fields names in the issue details view; the field content can be obscured.

Did you apply for a job with Atlassian? I suspect the email you got is not legitimate. Refer to: https://malwaretips.com/blogs/beware-dont-fall-for-the-fake-atlassian-job-offers/

Hello @mdeloreto What is the project type for the source project and the destination project? You can get that information by looking at the entries for each project in the View All Projects page under the Projects menu. If the source or destination project is Team Managed, the answer is no. If the source and destination…

Hello @Christine Green In which product are you building this automation? I see within Jira Cloud that I can create an Automation Rule using the Field Changed trigger and I can select a Checkbox field as the field to monitor.

Subtasks don't display as cards on a Team Managed project board unless you set the Group By option to Subtask. I'm not seeing the Convert to Sub-task option directly in the issue details view Action menu, but I do see it in the Action menu available from the View All Issues screen. This is noted in the unresolved…

I'm glad I could help you! If your questions have been answered, please consider clicking on the Accept Answer button above my first response, which will mark your post as Solved.

Hello @André Felipe Rodrigues Lopes Do I understand correctly that you want this action to occur when the daughter issue is created? If so, then your rule structure is incorrect. The triggering issue will be the child issue, so use of the For Each Children branch is incorrect. What you need is a rule like this: 1. Rule is…

With a Team Managed project Kanban board the issues may be in the Backlog or on the Board. When you create the issue by using the blue Create button, the issue will automatically be placed in the Backlog (when the Backlog feature is enabled), even if you are viewing the Board when you click the blue Create button. You…

Hello @Kallan Sanders Welcome to the Atlassian community. I'll address the easiest question first. #3. No, there is no way to merge multiple Atlassian Cloud accounts into one. And that might not actually be what would need to be done in this case. A user's Atlassian Cloud account is global. It can be used to give them…

Hello @William Fanning The issue you are creating in your video is an Epic. Epic type issues don't display on a Team Managed Software Project Kanban board as cards. If you go to the Backlog option in the panel on the left... ...and either press E or pull down the Epic filter and enable Show Epic Panel, then you will see a…

Hello @David Powell Welcome to the Atlassian community. Can you confirm for us that this concerns a Software project, both as the source and destination? What are the statuses assigned to the missing issues? What are the issue types of the missing issues? Do you have anything set for the Group By option in the Team Managed…

Hello @Keyshla Coriano Parrilla Welcome to the Atlassian community. Whenever you ask for help with an Automation Rule, it is vital that you provide screen images that show the entire automation rule. It is very hard for us to help you without that information. If the rule uses the "Issue Created" trigger, it will only be…

Bonjour @Fitah R_ , Vous semblez avoir posté cette même question plusieurs fois : Le 14 juin : https://community.atlassian.com/t5/Jira-Work-Management-Discussions/probleme/td-p/2727077 Le 8 juillet : https://community.atlassian.com/t5/Jira-questions/urgent/qaq-p/2747496 Avez-vous essayé de suivre ma suggestion dans…

Hello @[deleted] You have indicated you are the administrator of the project. Are you an administrator for the entire Jira application, or a Site Admin, or for the Organization the site exists under? Do you have access to https://admin.atlassian.com and access to your Organization? The message suggests that your access to…

That suggests that your account exists in Atlassian Cloud because it has been created there by integration with an external identity provider, like Microsoft Active Directory. In such a case you can't change the email address directly in Atlassian Cloud. Instead it has to be changed in the identity provider service.

Hola @Maximiliano Rojas No, eso no es posible en este momento. La configuración de Permisos se aplica a todos los problemas del proyecto. Sin embargo, es posible modificar los flujos de trabajo para implementar esos requisitos. Necesitaría diferentes flujos de trabajo para los diferentes tipos de problemas. Entonces podrá…

Hello @Andi Moller Welcome to the Atlassian community. Have you tried changing your email through your profile instead? https://id.atlassian.com/manage-profile/email

Hallo @Elias Moser , Willkommen in der Atlassian-Community. Die Filter sollen Probleme basierend auf Kriterien zurückgeben, nicht auf einer Liste von Personen. Es gibt keine native Methode, um eine Liste von Personen basierend auf ihrer Aktivität oder mangelnden Aktivität im Zusammenhang mit Problemen abzurufen. Sie können…

Olá, Bem-vindo à comunidade Atlassiana. Os usuários estão olhando para o mesmo projeto e o mesmo quadro? Qual é o tipo de projeto? Você pode obter essas informações na entrada do projeto na página Exibir todos os projetos no menu Projetos. O usuário tentou um aplicativo de navegador diferente, uma janela privada do…

Bonjour @Fitah R_ Pouvez-vous fournir plus d'informations? Votre produit/site a-t-il été désactivé ? Avant la désactivation, les contacts techniques et de facturation du site recevraient des e-mails concernant le projet de désactivation du site. Avez-vous vérifié auprès de ces personnes quels e-mails elles ont reçus ? Si…

Hola @Conectino , Bienvenido a la comunidad Atlassian. Comuníquese directamente con el equipo de facturación de Atlassian a través de este sitio: https://www.atlassian.com/company/contact/purchasing-licensing#/ También puede ir a https://admin.atlassian.com, seleccionar su organización y revisar la página de Facturación…

@Ampule Inc. Welcome to the Atlassian community. Ben already knows how to do that through modification of Permission schemes as evidenced by his statement: I understand the permission schemes (browse all projects and what not) so I can limit their project access. If you need that information for yourself, please start a…

Correct me if I am wrong, but I believe that solution requires the use of a third party app, doesn't it?