Comments
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Hello @LynnG Can you provide screen images of the Layout and the screen where you are not seeing the field?
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Hello @Brandon Garrett The first problem with your email is your reference to {{createdIssue}}. That is used to refer to an issue that is created within the executing Automation rule. Your rule is not creating any issues. Second, your references to {{issue.parent}} in the email would all be attempting to reference the…
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Hello @Cherif, Debloc Welcome to the Atlassian community. No, there is not an API to create issue in bulk based on a CSV file. You could write a script that parses the CSV file and uses the available issue creation APIs to create the issues. There is a Bulk Issue Create API, but it does not take in a CSV file as input. You…
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Olá @julio.novaski , Bem-vindo à comunidade Atlassiana. O recurso Timeline precisa ser habilitado por quadro. Também estará disponível em uma assinatura Padrão apenas para fóruns que façam referência explícita a um e apenas um projeto. Você pode fornecer mais informações e imagens da tela do quadro onde a Linha do tempo…
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Привет, Добро пожаловать в сообщество Atlassian. Это форум пользователей. У нас нет возможности аннулировать вашу учетную запись. Если вы хотите отменить подписку на облачный продукт, вы можете сделать это самостоятельно. Обратитесь к этой документации:…
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Adding to this... There are two open change requests asking for this, to which you can add your vote. https://jira.atlassian.com/browse/JRACLOUD-77529 https://jira.atlassian.com/browse/JRACLOUD-83831 Previous change request for the same feature have been closed as Won't Fix or Low Engagement. Another suggestion is to…
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Hello @Ryan Lawson Welcome to the Atlassian community. What type of project are you using? You can get that information from the Type column on the View All Projects page under the Projects menu. For Company Managed Software and Business projects there is a feature called Issue Security Schemes (available only in paid…
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These properties are set on the Statuses in the workflow, not on the transitions. How you navigate to the Property settings for a Status within a Workflow depends on the Workflow Editor you are using. When you edit the workflow, click on the Status lozenge and you may see a pop-up like this with a Properties option. Click…
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Re-indexing happens automatically in the Cloud as needed. If a re-index does need to be forced, your Jira Admins would need to contact Atlassian Support directly for that. I don't see anything wrong with your original filter. Do note that since you have/had the ORDER BY clause set to "created" (rather than rank) you would…
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That email was not sent as a Notification by your Service Management project. That email came from an Automation Rule. Automation Rules use the default, global email address defined for non-Service Management project notifications - jira@<yourJiraUrl>. This cannot currently be changed. Customers cannot communicate with…
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Hola @Luis Mario Cuervo , Bienvenido a la comunidad Atlassian. Puede encontrar formación gratuita para el producto Jira en https://university.atlassian.com --- Hello, Welcome to the Atlassian community. You can find free training for the Jira product at https://university.atlassian.com. How do I learn more about this…
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Hello @Robert Arcolas Welcome to the Atlassian community. Are you trying to do this retroactively, for issues where comments already exist? As a go-forward solution you could implement a rule that is triggered each time a comment is added, check if the comment author matches the assignee, and then copy the comment to the…
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Hello @Jo Aug Welcome to the Atlassian community. In what context are you trying to execute that code? Is it in an Automation Rule? If so, please provide screen images that show the entire Automation Rule and the output in the Audit Log from the execution of that rule.
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Hello @[deleted] First, can you confirm that your inquiry is about the Jira Service Management product vs. the Jira product? You can upgrade your plan at any time by going to the Billing area for your Organization at https://admin.atlassian.com and using the Manage Subscription option.…
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Hello @Deniz Kibar Welcome to the Atlassian community. Are the customers responding directly to the emails sent to them through Jira, and those responses are not getting updated into the support cases? Or are the customers trying to send you new support requests by directly sending messages to that email? If that is the…
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Hello @Kathy Dickason In your post tags you have indicated both Data Center and Server. Which are you actually using, and what version? Are you going to want to use that Percent Complete field within Filters? As alluded to by the reference @Nicolas Grossi provided, Automation for Jira could be used to accomplish this.…
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Hello @Michael Gardiner Do you want those automations to run, or not run, when you bulk edit issues? If you want them to not run, then disable them before any significant bulk updates are initiated. If you do want them to run, then don't you want messages to go out to let you know that they have failed?
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Hello @Brian Jackson Welcome to the Atlassian community. Your post tags say you are using Jira Cloud. I'm going to assume that is correct. The "issueFunction IN linkedIssuesOf()" portion is not natively available in Jira JQL. Do you have a third party app such as ScriptRunner Enhanced Search or JQL Extensions installed? If…
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Hello @Linda Gregier Let us address how to add another issue type to a level. First you create the new issue type as a Standard (level 0) issue type. (Jira doesn't allow you to create new issue types directly at levels 1 and above.) Next in the Issue Type Hierarchy screen you click in the pull-down area in the Jira Issue…
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Hello @Deepthi.Kotha Welcome to the Atlassian community. First, in the Filters / View All Issues screen you need to switch to the new issue search This is currently a per user setting, not a global setting. After making that switch, you in the Basic view the not equals option is available in the Status drop down. They…
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Hello @Toni Ikar Welcome to the Atlassian community. Is this a Scrum board or a Kanban board? Is it for a Company Managed project or a Team Managed project? The "Backlog" section of a board's Backlog screen is not necessarily linked to the issue status named "Backlog". Depending on the board and project type issues in the…
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Hello @Greg Armstrong What is the filter used by that board? To find that click on the ... button in the upper right corner above the View settings button and select Configure board Select the General tab and tell us what it says in the filter query area. It is possible that the query has been changed such that the issues…
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Hello @sarah Welcome to the Atlassian community. There is not a native tool where you can provide a list of issue URLs and get the data from those issues extracted and then pushed/imported into another Jira instance. Without third party apps, you would need to export the data for those 200 issues, and then execute an…
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Hello @Uli Danner I think you meant to post the above as a Reply in your original post here: https://community.atlassian.com/t5/Jira-questions/Issue-Problem-with-new-User/qaq-p/2755912
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Hello @Karina Paula-Freimane Can the other user provide a screen image showing what they see? In my experience I have not seen a check box for selecting issues in the issue search available from the Filters menu / View All Issues page. How is the user access the search screen?
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Hello @[deleted] Welcome to the Atlassian community. Can you please provide screen images showing the Backlog for this board, showing the two sprints are active, and another showing the Board view for the board to show that the sprint pull-down is not present? You can obscure the details of the issues.
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Hello @Olaide Bello Welcome to the Atlassian community. Navigate to Project Settings / Features and turn those features on.
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Hello @Shafaquth, Simrin Welcome to the Atlassian community. How are you accessing this Summary page? Are you accessing it from a Plan under the Plans menu, or is it a Summary page accessed through a Business/Work Management project? Can you provide some screen images and point out where on that page these discrepancies…
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Hello @Vyshnavi S Are you trying to get linked issues for multiple ESDK issues? Is the list of ESDK issues that have linked RLSH issues going to be changing? If so, Jira does not natively provide a method for you to get a list of linked issues based on a dynamic list of the source issues. Do you have access to any third…
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Hello @NUH Welcome to the Atlassian community. Use the round function. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/#Round
