Trudy P Claspill Community Champion

If you run the filter in the View All Issue screen is the missing Epic included? If you simplify the filter in the View All Issues screen (for testing) to just the one Epic do you get a result? "Epic Name" in ("XP Version 672") Is there a reason for basing the selection of Epics on Epic Name rather than issue key? It seems…

If you ultimately find that my response helps you solve your requirement, please consider then clicking on the Accept Answer button to mark your post as Solved.

Hello @jonah_grotz Welcome to the Atlassian community. I can think of two possible reasons, off the top of my head. 1. Issues can transition based on their associated workflow. Each Issue Type can have a different workflow. If you notice this difference based on the issue type, then the reason could be because of different…

Hello @Mike Bobay Welcome to the Atlassian community. Yes, that should be possible with an Automation Rule. You can use the Issue Transitioned trigger, and the Send Email action. In the To field for the Send Email action you would reference the custom field that has the email address using a smart value: {{issue.the name…

Hello @Darby Kim Welcome to the Atlassian community. You could do that with an Automation Rule. https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ Have you worked with Automation Rules before? Jira Administrators can create Automation Rules. Often they also grant that permission to Project…

Hello @Darby Kim Welcome to the Atlassian community. What are the project types for these projects? Get that information from the Type column on the View All Projects page under the Projects menu. What problem are you trying to solve by bringing all the projects into one board? If there is variation in projects types and…

If the Epic doesn't appear on your board it won't appear in your Timeline. You mentioned there should be 10 Epics and that one is missing. I see only 4 Epics identified in your filter. The only Epics it is selecting would be based on your criteria for Epic Name. "Epic Name" in ("BDT-MODE-1", "XPT V224", "All MP3", "XP…

Hello @Melissa C I can confirm that there is not a native JQL function/statement that can be used to find issues where the Sprint field has been changed. What is the actual problem you are trying to solve? Why do you need to find issues where the Sprint has changed? There are a variety of reasons that the Sprint field…

Hello @Lisa K. Williams Welcome to the Atlassian community. Do you get any notifications from Jira? If you get any at all, then your email is not blacklisted. There are multiple factors that affect the notifications you receive. Each project is configured to send notifications based on events, to specified…

You said: when I export all the unique keys there are 2903 give or take some. But the gadget only displays 693 rows. How are you "exporting all the unique keys"? There should be a row for each unique Epic issue key. can I adjust the filter of instead of grouping by parent, to group by a custom field? I tried to change the…

I notice in your post tags you have indicated that you are using the Premium product plan. Has the Issue Type Hierarchy in your instance been extended such that you make Epics children of another issue type, like Initiative? If so, that would require a change to the filter. The issue types above Epic are technically…

That flipping is possible only in Team Managed projects. For Company Managed projects you simply have to create another board.

Issues retain all the Sprints to which they have been assigned unless they are actually removed from the sprint. The Sprint field is designed to hold a list of Sprints; all the sprints the issue was assigned to but in which it was not completed, plus the active (or future) sprint to which it is currently assigned. At the…

Hello Mireya, The count of Epics is based on the issue key of the Epics. The Parent field stores the issue key of the Epic. The dashboard gadget displays the Summary from each Epic rather than the issue key. If some Epics have the same Summary they should show up in the list once for each unique Epic issue key. Second, is…

This is a little confusing. If the issues are considered incomplete, then they should appear on the Backlog screen for the board, either in the list of issues under the Backlog heading, or within one of the sprints shown on the Backlog board. Are you saying that the issues that didn't more are no longer displayed on the…

Hello Eleonore, Are you familiar with Scrum vs. Kanban agile methodologies? With Kanban you are working against a steady stream of prioritized incoming work. With the Kanban boards you can use the Clear Done Issues option to clear the done column. With Scrum you create a time-boxed Sprint and add to the sprint only the…

Hello @Jason Chayer The tags on your post indicate you are using a Standard product plan. Is that correct? In the Standard plan, the Timeline function is available only on Agile boards that explicitly reference one and only one project. Can you share with us the actual query you are using for the board, and the actual…

Olá @Luana Botta , Bem-vindo à comunidade Atlassiana. Que tipo de projeto você está visualizando neste quadro? Obtenha essas informações na coluna Tipo na página Exibir todos os projetos no menu Projetos. Vejo que você tem mais de um status "concluído" (verde) para as subtarefas. Todos esses valores de status estão…

Obrigado por essa imagem. Você pode fornecer uma imagem dos detalhes de um problema individual e apontar esse campo na exibição do problema? Oculte outras informações confidenciais mostradas nos detalhes do problema. No meu ambiente não possuo um campo nativo chamado "data en encerramento" (ou Closing date, em inglês…

I've opened a support case with Atlassian to see if they can provide any more information on this.

Forgive my last question. That was based on me thinking you are using Jira Cloud, but I see from your tags you are using Jira Data Center. What version of Jira Data Center are you using? Summarizing the facts that have been established: - Some, but not all, incomplete issues move to the next sprint. - The issues that don't…

Olá @julio.novaski , Infelizmente não consegui encontrar nenhuma explicação na documentação para o problema que você está enfrentando. Neste ponto recomendo que você abra um ticket de suporte diretamente com a Atlassian. Com sua permissão, eles podem acessar as instâncias de origem e de destino e examinar diretamente os…

So, the error message is not coming from a native JQL filtering field, but rather from some third party plugin interface. What plugin are you using there? Let us also confirm the hosting/version of Jira you are using. In the upper right corner on the menu bar near your Avatar there should be a "help" button labeled with a…

I've been trying to recreate your issue. I saw only those options when I had a scrum board instead of a kanban board, but I haven't been able to recreate that on a Kanban board yet. Can you double check that there is not a Complete Sprint button in the upper right corner of the board (indicating it is a scrum board)?

Hello @Brian Jackson I was looking at the error message again, and think I made a mistake in my suggestion. The message says it expect ')' but found 'Key'. However, 'Key' doesn't appear anywhere in the JQL you posted. Can you double check that you posted the correct correct JQL? Can you show us the screen with the JQL and…

Regarding #1 you could accomplish this also with the Two Dimensional Filter Statistics gadget in a Dashboard. Set the X-axis to Project, and that will give you a count of all the child issues per Epic. And, while there is not a native gadget to sum or average child issue values in a similar manner, if you are open to…

Hello @Sarah Orr Welcome to the Atlassian community. Ask your Jira Administrators to open a support case directly with Atlassian at https://support.atlassian.com/contact/#/ I recently saw that change in a site and asked my Atlassian contacts about it, since I didn't see anything in the weekly blog posts or community…

Hello @Kevin Lu Click on the gear icon next to the Roadmap name and select Configure. That will open a page where you can get to the configuration options for the Plan including the configuration of the data sources.

Hello @Etienne Herlaut Welcome to the Atlassian Community. When the user was unable to create the issue, how did that restriction manifest? Could they open the Create Issue dialog? Could they fill in fields? Did the get an error when they clicked the final Create button? Did you try using the Permission Helper to explore…

Hello @Zubair Khan Pathan Welcome to the Atlassian community. When asking for help with an Automation rule, it will help us help you faster if you provide us with screen images that show your entire rule. Please do that. It is definitely possible to count the number of child issues (under an Epic) of a specific type. There…