Trudy P Claspill Community Champion

due >= 2days AND statusCategory != Done This will check all tickets (status not yet in done category) that will be due in less than 3days @Dexter de Vera Your JQL does not do what you claim due >= 2days That will give you all issues due in 2 days or longer including those due in 3 days, 4 days, 5 days, ... to n days. What…

Hello @Joshua Villanueva There is a third party app that you can use to enable Project Admins to modify shared selection list, checkboxes, and radio button field types, if you are open to using a third party app. https://marketplace.atlassian.com/apps/1212035/manage-custom-fields-for-jira?tab=overview&hosting=cloud Note…

Hello @Lara Sousa In additional to what @Dexter de Vera requested, can you tell us the project type that is shown within the board? You can find project type information on the View All Projects page under the Projects menu.

Olá @VINICIUS GIMENEZ FADEL , Qual problema você está tentando resolver mantendo uma planilha detalhando quais projetos estão acessíveis para cada usuário? Atualmente, existe uma maneira de ver a quais projetos um usuário individual tem acesso na versão Jira Cloud. Aqui estão as etapas: * Como administrador do sistema, vá…

Hello @warrencai Welcome to the Atlassian community. I see that you said you've been directed to their general documentation. Does that include the information referenced here, and the documents referenced in that page? https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=cloud&tab=privacy-and-security

Hello @Riccardo Gentile Do you want the same comment created if either of the conditions is matched? Or do you want different comments? Do you want it to make both comments if both conditions are matched? Can you show us the details in the IF conditions you created?

You said you wanted the information ordered by Due Date, and you use that in your filter. But your email is printing Actual Date, not Due Date. So how do you know they are not in the right order?

Thank you for that additional information. However that is not quite what I'm looking for. Can you provide a screen image showing an issue with the resolution date within the range, for an issue that is not being included in the results? For this I want to see the details of an issue from project 16692 where the resolution…

Hello @Wes Crockett Welcome to the Atlassian community. The output you have shared does not appear to be from any native functionality within Jira Cloud. Are you using a third party app to get the output organized by parent Task and then subtasks nested below that?

Can you provide a screen image showing an issue with the resolution date within the range, for an issue that is not being included in the results? Can you reduce the data range, just for testing, to just a few days before the current date and show us the results of the filter? Have you changed the output view of the filter…

There are a few change requests on this topic. Please add your votes to them if you want these changes. https://jira.atlassian.com/browse/JWMCLOUD-618 https://jira.atlassian.com/browse/JWMCLOUD-703 https://jira.atlassian.com/browse/JWMCLOUD-257

I concur with @John Funk 's suggestion for two rules.

Hello @Nicolas Andika Yes, that is possible. Can you provide more detailed information about your scenario? Do you want to do that for a specific link type? If so, which link type? And which side of the link relationship do you want to close? For example, if issues are linked by the blocks/is-blocked-by relationship would…

If your system is configured to allow Parallel Sprints then you could reopen the previous sprint. To do that you would need to go to the Sprint Report to find that sprint and reopen it. But that alone will likely not solve your problem. An issue can't be in more than one active sprint at a time, and I'm not sure what Jira…

Is the content of the issue always going to contain all of those prompts in that order? Is the case, spacing, and spelling going to be consistent or might there be variations? How are these issues being created? Do they come from emails or from use of the JSM Customer Portal? I ask because the automation would be simpler…

Hello @Erin Gaunt Are you working with Jira Data Center or Jira Cloud? If Jira Cloud, what subscription plan do you have? Is it Free, Standard, premium, or Enterprise? Have you modified the Issue Type Hierarchy to define the hierarchy you described? Are all the issue going to be created in one project? Will they always be…

Hello @sharos.pillai Is that the only content in the Description field? Will the prompt text always be in that order? Could there be any variation in the prompt or response text, such as variations in the case used, spelling, or spacing? I believe it would be possible to parse the field to pull out the location text, if…

It appears that you asked a question related to this same filter, and in that post you indicated that you have Adaptavist's Enhanced Search. https://community.atlassian.com/t5/Jira-questions/Query-in-synchronizing-the-filter-used-in-dashboard/qaq-p/2767268 That information would have been useful to me when I was working on…

Hello @N Lalitkumar Welcome to the Atlassian community. I don't know the answer to your question, but I wanted to point out that there is a specific forum for Jira Product Discovery here: https://community.atlassian.com/t5/Jira-Product-Discovery/ct-p/jpd You can also review Atlassian's roadmap for JPD here…

Hello @Imran Abedrabbo Welcome to the Atlassian community. The More Fields section in the Create Issue dialog is not one that you can manage directly. It is a new feature from Atlassian that will automatically relegate fields to the More Fields section when you don't use those fields routinely while creating issues. Refer…

Hello @John Bill Welcome to the Atlassian community. Do you already know who the admin is? If so, you would use thes REST API endpoint described in the following documentationto get information about that user. https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-users/#api-wiki-rest-api-user-get

Hello @Alaa khairy Welcome to the Atlassian community. Can you provide more information? What is the problem you are trying to solve? Why do you think that dividing your automation rules between projects will help solve your problem?

Hello @Anthony Nguyen Can you provide more information about the context of your issue? If you are trying to use the in an Automation Rule please post images of the entire rule and the details of each step. If the context is not an Automation Rule, what is the context?

Ahoj @Katerina Svatošová , Vítejte v komunitě Atlassian. Máte-li konkrétní dotaz, uveďte podrobnosti o svém dotazu. Pokud hledáte obecné informace o Jirovi, na https://university.atlassian.com je k dispozici bezplatné školení --- Hello, Welcome to the Atlassian comunity. If you have a specific question, please post the…

I have replied on your original post https://community.atlassian.com/t5/Jira-questions/How-do-I-get-the-value-that-was-added-to-the-Multiple-User/qaq-p/2767499 Yours is a "similar" issue to this post only in that it concerns getting the changed value of a field through an automation. Otherwise it is different because you…

Hello @Mari Pervushina When you ask for help with an Automation Rule, in order for us to provide help we need you to provide the following: 1. Screen images that show your entire rule and the details of each step. 2. The details from the Audit Log for an execution of the rule.

I have flagged your post to raise it to the attention of the Atlassian team.

Based on the first message on that screen, the person who provided that screen image is not a Billing Admin. There is a link in that message box to view the list of Billing Admins for your subscription. As noted on the message, one of the Billing Admins needs to login to update the payment information. Have you viewed the…

Thank you for that additional information. The document you referenced had directions for accessing the information by selecting Products or Billing from options across the top of the screen. Have you tried navigating through those options? You can also try reaching the payment information screen by clicking on…

Hello @thinkbridge Customer Support Welcome to the Atlassian community. Can you provide links to the instructions you are following? And can you also tell us at what point in the instructions your experience doesn't match? If you can provide screen images of what you see that would also be helpful. Make sure that you blur…