Comments
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Hello @lovepreet Singh Welcome to the Atlassian community. Jira already supports adding images into the Description field. If this is not your experience can you provide a screen image showing where you are trying to do that?
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Hello @OSIPOV Evgeny Welcome to the Atlassian community. Given that this a community of users of the Confluence app it is not the best method for you to submit a product suggestion There are two paths that ensure your suggestion reaches Atlassian. * In the app click on the Help button near your avatar and use the Feedback…
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Hello @Mi CASA Asamblea de Dios Monte Grande The article provided by @Dan Breyen applies to Jira, while your issue concerns Confluence. Can you go to Confluence Administration and select Spaces, and check the Active, Archived, and Trashed lists to see if your spaces are listed? If they are in Archived you can un-Archive…
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Hello @bharat Welcome to the Atlassian community. Can you provide screen images of what you are viewing? In Jira Data Center a Roadmap does not typically have a Backlog, so it would be helpful if we could see what you are viewing.
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Hello @philip_veselov Thank you for those screen images. That is helpful. Is the first board showing statuses from only one of the workflows? Or are there more columns off to the right with more statuses so that all statuses from all workflows are included? So far I have not been able to recreate this situation. I've been…
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Hello @Shalini Pradhan How does the condition in Step 2 ensure that the specified label was the one that was added? What about the scenario where the specified label was already present and a different label addition triggers the rule?
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Hello @Bridget Caci Have you opened a case with Atlassian support? https://support.atlassian.com/contact/#/
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Hello Paul, I do believe I have been granted an agent license, but this is good to know to go back and ask. Would this license need to be granted for both CM and TM service spaces? The Agent license is granted at the app level, and is needed to be an agent for either Team or Company managed spaces. In addition you need to…
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Hola @Antonella Seta , Bienvenida a la comunidad de Atlassian. Los administradores de tu organización y/o los administradores de facturación deberían poder gestionar tus suscripciones siguiendo las instrucciones que se detallan en este documento:…
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Yes, exactly, thank you. In that action you have included the Resolution field with the "Copy from trigger work item" option. But your workflow for that transition will force the Resolution field to be set to Done. There is no point in trying to set the field in the Transition component of your Automation Rule. Remove that…
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Hello @deseymour Please show us the details of the Transition component in your rule. It appears that you may be trying to set the Resolution within that component. From the workflow image the value is already being set, so you don't need to set it within your rule.
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Hello again @Paul Cutrer Regarding this: We are an operations team that gets "Work Order Requests", the idea here in the change was to have the ability to make a general parent Work Order that then has the ability to have multiple different sub-tasks built in with forms and screens. This would give us the ability to have…
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Hello @Vijendar Kumar Tholia Thank you for that additional information. For your Reminder rule, what are the details of the Schedule trigger? What are the details of the steps where you are Editing the Labels field? In the rule triggered by the transition to Waiting for Support, you are adding labels to the issue. Those…
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Hello @Janet Coffey Yes, the Activity Stream gadget displays only data that is available to the user view it based on their permissions. If you find otherwise, please let us know and we can give you advice on investigating that, or reach out to Atlassian Technical Support directly.
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Hello @Satish Washal Welcome to the Atlassian community. As noted in the responses already there is no a native method nor a method from Scriptrunner Enhanced Search to get a list of issues based on whether or not they have internal or external comments. One possible native work around is to create an automation rule…
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Hello @Prakash Mishra Welcome to the Atlassian community. Did it previously load correctly in this same browser? If so, when was the last time it loaded correctly, and have there been any changes to your browser or computer since then? What browser are you using? Have you tried any of the following? * clear your browser…
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Hello @J S S S Bharath Yes, that is possible. Have you tried to create this rule? If so, and it is not working as expected, please share screen images to show us your entire rule and tell us what you expect versus what is actually happening.
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Hello Samia Refer to these two posts: https://community.atlassian.com/forums/Community-Announcements-articles/Become-an-Atlassian-Author/ba-p/1001925 https://community.atlassian.com/forums/Community-Announcements-articles/An-Update-on-the-Atlassian-Authors-group/ba-p/2442984 The starting point is to join the Contributors…
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Hello @Sav Cent Welcome to the Atlassian community. In a subtask the Parent field is also used to specify specify the parent item for the subtask. Regarding the link of task to story, the native Jira work item hierarchy does not support that. The native hierarchy is Epic |-- standard work item types |-- subtask work item…
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Hello @Sudipta Shekhar _ TCIN Welcome to the Atlassian community. Are you talking about a view for unlicensed user, like a customer portal? If so, the product for that is Jira Service Management. That is a separately licensed product from Jira, and it support Space configurations designed for interacting with customers.…
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Hello @sravani vennapusa How many fields are being evaluated? How did you arrive at the total of 5000 combinations? Are the fields selection lists? If so, how often do the available values change for these fields? When do you want to evaluate the field values to make the Assignment? Do you need to reevaluate any time one…
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Hello @Vijendar Kumar Tholia Welcome to the Atlassian community. What is the Space type this concerns? Click the three-dots button next to the space name in the navigation panel on the left. Tell us what the last two lines in the pop up say. Both lines are important. Have you tried to build any part of this automation…
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Hello @Domagoj Filipovic Welcome to the Atlassian community. If you go to https://admin.atlassian.com and expand Apps and then select Atlassian Apps, do you see Confluence in the list? Have you previously have a Confluence subscription on this same site, which you cancelled? You can get that message also if you had a…
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With regard to the options you see in the Team Managed Service project I have two questions. 1. Have you confirmed that you have been grated a JSM Agent license? That is a separate application access role than the one you get to work with Software and Business spaces. If you don't have the Agent role granted to you that…
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Hello Paul, I'm going to start with some of the shorter responses. When I reference scheme... It does not matter that the scheme name includes the space name. They may still be used with other projects. Schemes and their member artifacts can be edited only by Jira Admins. Automation rules... A space admin can create a rule…
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Thank you for that additional information. I have not yet experimented with a Team connected to a group. You are talking about synchronizing the membership of a Team with a User Group as described in this document, correct?…
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Hello @vanessa_chiang Welcome to the Atlassian community. What happens when the user starts typing in the name of the Team? Has the user tried any of the following? * clear their browser cache then retry * use a private browser window * use a different browser application
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Hello @CARY BOONE Welcome to the Atlassian community. As this is a user community, where we use our own Jira instances, we unfortunately have no access to your instance and can't help you directly with this problem. You will need to contact the Tech Support team that sent you the email to tell them you are having…
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Hello @Paul Cutrer Welcome to the Atlassian community. This sounds backwards. You said you are moving from a Business Space (Team-Managed) because of the lack of ability to * make individual sub-tasks * control the workflow * control the hierarchy of the space Can you clarify what you mean by #1? In a Team Managed project…
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You would create entirely separate custom fields; one for each checklist item. You would implement a solution to update those custom fields from the information available in the Smart Checklist. Those custom fields could then be displayed as columns in the list view of JQL results. The exact method to create the separate…
