Trudy P Claspill Community Champion

Hello @Alex King Welcome to the Atlassian Community. Do the boards use different filters and show different issues? I believe the Insights area can reflect information based only on what is available to it in the board from which you are viewing the Insights. 

As per this section of the document, within Jira you should get a webhook and secret token. You need to provide that information (copy it into) a screen in Jenkins:

Hello @Tyler Gale Welcome to the Atlassian community. Exactly which steps in that page did you follow to create credentials? Which step are you at now, and how is what you're seeing different than what you think you should be seeing?

Hello @Ruchika Kolluri Welcome to the Atlassian community. There was a change to a subset of Jira instances. I saw the same thing and asked my Atlassian contacts about it. This was their response: it will only be enabled for 25% of our customers starting 15th July and the experiment will run for ~4 weeks. Mostly by mid…

Hi McKenna, Do you have additional questions about permissions in Team Managed projects?

Then you can use the ScriptRunner subtasksOf() function https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/sub-tasks issueFunction in subtasksOf("issuetype = 'Virtual Machine' and status = 'Patching'")

Hello @Ana Luiza Chagas That report is not a native feature of Jira. It must be coming from a third party app that has been added to your system. Do you know what app that is? You may need to ask your Jira Administrators to find out. Then I would recommend that you review the vendor's documentation for that app to see if…

As @Jack Brickey says, in a Company Managed project you would modify the Permission Scheme and/or the user's membership in Project Roles/User Groups so that the user does not belong to a group/role/etc. that has the Create Issue permission, but does belong to a group/role/etc. that has the various permissions that allow…

Hello @Durell Demartini Do you have ScriptRunner or another JQL-extending app on your instance? "issueFunction" is used to call non-native JQL functions that are often provided by a third party app. There are a few apps that could give you what you want. ScriptRunner has the subtasksOf() function…

Did you add the fields to the Create Issue screen for the type of issues you are trying to create? Are there Contexts defined for those fields that include the destination projects?

So, you need to find the Tests that have linked bugs. issuetype=Test and issueFunction in linkedIssuesOf('type=Bug') Then you want to find the Feature and Product Miss issue types linked to those Tests. issuetype in (Feature, "Product Miss") AND issueFunction in linkedIssuesOf("issuetype=Test and issueFunction in…

Hello @Denisa Holečková Can you provide your evidence that active and/or future sprints exist for that project? For example can you provide a screen image of the Scrum Backlog view for that project showing the project name in the upper left and the list of sprints?

Hello @Devarajan Mani Can you show us the field configuration for the default value, please? Is this in a Team Managed project or a Company Managed project?

Hello @Danno That is a self-reflecting (or looping) transition. It is a transition from the specified status (ECO In Review) to the same status (ECO In Review). These are often used when one wants to limit editing a particular field. The field is removed from the Edit screens and added to a Transition screen. The…

Hello @Charu Jain Welcome to the Atlassian community. In a Premium subscription (as you have tagged your post) at a Global level you can define an Issue Type Hierarchy. By default the hierarchy is: Epic (level 1) |-- standard level issues (level 0) i.e. Story, Task, Bug |-- sub-task level issues (level -1) When you create…

Olá @Henrique Miranda Bem-vindo à comunidade Atlassian. O “escopo de um sprint” é o conjunto de questões que estão no sprint. Você altera esse escopo adicionando problemas ao sprint e removendo problemas do sprint. Isso pode ser feito na tela Backlog do quadro Scrum desse sprint. Isso responde à sua pergunta? Caso…

De nada!

I'm assuming your rule structurally looks similar to this: In the Create Issue action when you select a field to fill in you have an option to set an explicit value or copy the value. You could either be using smart values to explicitly set the field thus: {{triggerIssue.Name of Source Field}} Or you could select the Copy…

Hello @Christian Smyth Welcome to the Atlassian community. Adding to the info provided by @Joe Pitt ... First, to find out the license type you have and if/when it expired navigate to - the gear icon near your avatar in the upper right corner - select Applications That will show you something like this that includes the…

Hello @Yannick TEMPORAL Welcome to the Atlassian community. Are you creating the issues in a Business, Software, or Service Management project? In Jira Service Management there is a special issue creation from email function. In Jira, for Business and Software projects, Email Handlers are used. Or you might be using some…

Hola @Noelí Fusco ¿Está intentando configurar el Cesionario en la nueva incidencia en la misma regla en la que está creando la nueva incidencia? ¿O estás intentando hacer eso con una regla separada? Si está intentando hacer eso en la misma regla en la que está creando el problema, ¿puede compartir con nosotros imágenes de…

If you want to use Confluence to provide surveys and collect responses, you will need to add a third party app to your Confluence instance to do that. Confluence does not have that functionality built in. This page lists some of the apps that can help you with that:…

Hello @Asela Jayasinghe Some time after the original posts (in 2021) Atlassian made an update to remove the Mark as Done option for Epics, and changed to basing their display in that panel off the Status Category of the Status field for the Epic. Statuses are assigned to categories: To Do - gray In Progress - blue Done -…

however the board options are limited. Do you have another question with regard to that, that we can try to help you address?

Are you using the Legacy Automation option or the "Automation" option? Can you provide screen images showing the automation you have constructed?

@Vanessa Scherstrom I think I addressed this in my last response on Aug. 8. If I haven't, please let me know.

You would do that in the Board Configuration. Click the button labeled with three dots in the upper right corner above the board. Click the Configure option. Depending on the type of project/board you may be taken directly to a screen that shows the Statuses mapped to Columns, or you may have to choose Columns from a list…

There is a native tool for copying data from one Jira Cloud instance to another. The documentation is here: https://support.atlassian.com/organization-administration/docs/copy-jira-data/

Let me check if I understand your goal. Based on the first query you provided you want to get all the Features, Product Miss, and Customer requests that are linked to Tests. In addition you want to get all the Bugs linked to the same Tests. Do I have that correct? Do you also want to include the Test issues in your…

@Adrian Szubert Are you working with a Team Managed project or a Company Managed project? The suggestion to use a looping transition with a transition screen can be used only with a Company Managed project.