Trudy P Claspill Community Champion

Hello @M Ridho Rizqillah Welcome to the Atlassian community. Do I understand correctly that you are trying to transfer information from one Jira instance to another? Are both the source and destination instances Jira Cloud? Are you trying to transfer all the issues from one project, multiple projects, or a subset of…

In this example how was the link set up? YYTP-1 blocks YOP-1 or YOP-1 blocks YYTP-1 Something to note about using the Issues Linked trigger is that the "source" issue and the "destination" issue are based on how the link relates the two issues. It doesn't have anything to do with which issue you are viewing when you create…

Hello @Allan Jefferson Brosco Welcome to the Atlassian community. The documentation you referenced has to do with an NPS setup for a specific company. That is not an instruction document for setting up the same thing in any generic Confluence instance. What exactly are you trying to accomplish? Perhaps we can offer you…

Hello @Soaad Hossain Welcome to the Atlassian Community. If you enable the option then all users newly granted access to your Confluence instance from that moment forward will have Personal Spaces created, until you disable the option again. It will not create personal spaces for the pre-existing users. We chose to go with…

There was a bug opened for this, which has been closed. https://jira.atlassian.com/browse/JSWCLOUD-26862 But I still, or again, have the problem on my instance and other instances I have checked. I did not check it earlier today when folks were posting that it appeared to be fixed.

Why does the solution have to be created using Forge?

I don't really know anything about that particular community. I don't do Forge development. Are you still not getting a New Topic button when you log in? Have you tried removing the filters? Since I am not a Forge developer, all I can recommend is using the available resources:…

Hello Ken, I'm not sure that Jira by itself is the best fit for your use case. There are ways that you might make it work for you, with customizations. For instance you might create issue types called Customer and Agent. You would create an issue of the appropriate type for each Customer and each Agent. You could then link…

I learned to swim when I was about 4 or 5, I think. There are lots of lakes where I grew up, and later we spent most of our summer time at a private campground that had a heated outdoor pool. Unfortunately I never mastered the trick around keeping water from rushing into my nose. I have always had to use a physical…

Hello @Suresh Mateti This is a known new bug. https://jira.atlassian.com/browse/JSWCLOUD-27027 Go there and click on "this affects my team" and also Watch it for updates.

You are correct. Issue Security allows you to specify who can see the issue but does not itself provide a method to specify which security level should be applied to an issue based in that issue's data. I know it is possible to set the Issue Security Level through Automation in Jira Cloud, but I don't know if it is…

Hello @Brady Buttrey Have you looked into Issue Security? This might not be available depending on the version of the product you are using. https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html

Can you get a screen grab from the video to show the Columns and Status screen you are viewing? In a Team Managed Software project creating a new Column does not automatically create a new Status in the workflow. You can add the Status to the Workflow first. When you do that it assumes you want a new column for that status…

Thank you for that additional information. What version of Jira Service Desk are you using? And what version of Jira Project Management software are you using? Do you have only one option for Automation or two as is shown below? Did you add the fields to the Screens for the issues types in the Software projects?

Thanks for that additional information. Can you provide a link to the video? It is possible that it is old, or doesn't apply to Team Managed projects.

You're very welcome!

Hello @Mark Nesbit Welcome to the Atlassian community. Sprints consider work completed when the issue is in the column farthest to the right in the Scrum board. There is no configuration you can enable that will tell Jira to consider other or multiple columns as the indicator that the work is complete. And there is no…

Hello @SaadBinSaeed96 To what specific vulnerability are you referring? Do you have a document or notification that provides the CVE number?

Hello @ARGIMIRO BENGONO EWORO BINDANG Welcome to the Atlassian community. If you are using the Free Jira Plan, then all the users to whom you grant Jira access will get the equivalent of Project Administrator access for all projects. It is a limitation of the Free plans that you cannot customize project permissions or…

Hello @Katsumoto OSAKI Welcome to the Atlassian community. The error code shown in the message is really just a tag added to log files to help find the log information relevant to the error. The only way to get such problems resolved if the keep happening is to open a support case directly with Atlassian. That can be done…

Hola @Luis Carlos Gómez Mejía Puede hacer una copia de la Configuración de campo y del Esquema de configuración de campo. Cambie el campo a Requerido en la copia de la Configuración de campo. Actualice la copia del esquema de configuración de campo para utilizar la configuración de campo modificada. Luego asocie ese nuevo…

Hello @angela.furst Welcome to the Atlassian community. There is a global setting that determines if "CLONE-" will be prepended to the Summary. You can contact your Jira Administrators to see if they are willing to remove that. An alternative to a third party app is to use an Automation Rule. Automation rules can be…

Hello @Mani Chaitanya For hands-on experience it is recommended that you set up your own trial of the product so that you can experiment with them. Atlassian doesn't otherwise provide a generic site that can be accessed by everybody. If you sign up for instructor lead training, that might include access to a test site with…

Hello @Vanessa Scherstrom Can you tell us the project type you are working with; Team Managed or Company Managed, Business or Software or Service Management? That information is available in the Type column of the View All Projects page under the Projects menu. Can you provide more information about the steps to recreate…

Hello @Beth Medley Welcome to the Atlassian community. What method are you using to try to accomplish this? What problem are you encountering? What version of Jira Data Center are you using?

Hello @Amelia Fraczkowski You will actually need two rules. You can't do both (set the due date and send emails on some future date) in one rule. Use one Manual Trigger rule for the user to change the Due Date. In that same rule you will need to set another field, like Labels, to include a value like "Send-Reminder". I see…

Hello @GiorgosTsav Can you provide more information? Is the filter you showed not giving you what you want? If so, can you provide details? - Is it giving you issue that you don't want? - Is it not giving you the issues that you do want? If you simply want Bug issues that are linked to Test issue you would use a very…

Hello @Aislin Percival My first suggestion would be to ensure you are both looking at the exact same board. Don't look just at the name of the board, but also look at the URL and confirm that it has the same numeric board ID in it. Next I would ask if you have the same Swimlane/Group By option selected. The "Everything…

Hello @Eric Bailey When you delete the value from the options in the Custom Field it will remove that value from all issues where it was used. If you just disable it, the data is retained.

That would seem to be the only option. I think it is on by default. It would need to be disabled for each Team Managed project in the Project Settings. For Company Managed projects the option is in the Board Configuration so it would have to be disabled in each board.