Trudy P Claspill Community Champion

Thank you for the additional information. Please provide screen images showing the entire Automation rule. Is this execution of this rule was it your intention that MDP-196 be the editted? What type of issue is MDP-196? Does it actually have a Parent issue?

Hello @Jack Crowe Did my response help you achieve your requirement? If so, please consider clicking on the Accept Answer button to mark your question as Solved. If you still have additional questions or this is not working for you, please let me know.

Hello @Esau Espinoza Welcome to the Atlassian community. Is this being used in an Automation Rule? If so, please provide screen images showing the entire Automation rule. and the details of the step where you are using this JSON code. Also, please provide all the information from the Audit Log for the rule execution. You…

Hello Mike, Thank you for that additional information. I thought an answer to one of those questions might illuminate a likely root cause, but they do not. Knowing if any other users are also not receiving emails from mentions might help narrow down the commonalities in the scenarios to point to a likely root cause. I…

Hello @Adriana Pospischel Welcome to the Atlassian community. The Calendar feature, like the basic Timeline feature, will show information based on the board you are currently viewing. If you want to see only the information for a specific board, you need to look at the Calendar option that is available when you are…

Hello @Marcel Kaiser Can you provide more context for your question? What problem are you trying to address with this question? You mentioned "during a migration". What does the migration process have to do with your question?

Olá @Glauber Sakamae Ramon , Bem-vindo à comunidade Atlassiana. A única funcionalidade nativa próxima ao que você descreve é ​​criar um grupo de usuários e, em seguida, usar a função memberOf(). https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#membersOf-- Grupos de usuários podem ser criados através do…

Hello @Łukasz Klepczarek Welcome to the Atlassian community. Do all the users have the same domain specified in their login names? It is possible that the domain has been blacklisted by Atlassian. You should contact Atlassian directly about this by opening a support ticket at https://support.atlassian.com/contact/#/

Hello @Dinonath Khan Given that the message says "cox" right at the top I would hazard a guess that it is being presented by Cox, and the users will have to contact the support team at Cox about it.

Hello @Monica You have tagged your post as Cloud deployment but also Data Center. Are you using the Jira Cloud product or the Jira Data Center product? Does Milestone actually exist as an issue type? A Jira Administrator can confirm whether or not Milestone has been defined as an issue type from the Settings / Issues /…

Hello @VVC What problem are you trying to solve? When would you expect the pop-ups to pop up?

Hello @Traci Kowalkowski Welcome to the Atlassian community. What type of field is the "tester" field? Is it a user picker, a selection list, or something else? With just native functionality you can create explicit Quick Filters using JQL. You would have to create one Quick Filter for each possible value of the tester…

Yes, but the trigger would be different. You would use the Field Value Changed trigger to monitor the Parent field for changes. And you need to consider which scenarios you want to handle: 1. Is this only when an issue that has no current parent Epic is added to an Epic? 2. Or do you want to handle a situation where an…

Hello @Derick Welcome to the Atlassian community. You need to change the focus of your rule from the trigger issue (the Epic) to its child issues in order to edit those child issues. You have not done that. That is indicated in the log where the last line indicates that the Epic issue was edited rather than any child…

@Bill Sheboy 's comment about your Create Variable action to calculate "duration" is wrong. Compare yours to mine from the reference post. I used {{issue.Start Date Field Name.diff.(issue.Due date field name).days}} I would amend that now to use the abs function also. {{issue.Start Date Field Name.diff.(issue.Due date…

That would be a more complicated rule requiring you to figure out if there were Versions in the parent's Fix Version field that match your criteria, getting their full names, and then adding them to the child issue. Adding them to the child issue would require Advanced Editing. An example of setting multiple values in the…

Save a copy of the file on your local system then use the Insert Photos option to insert/attach the jpeg to the post.

@Joe Mraz Did you upload image files in those posts? What type of files did you upload? If Bill can see them then the problem may be on my side. The links I see for your images look like this:…

Do I understand correctly? 1. In your Issue Creation screen you have a field named department 2. You don't want the user to select a value in that field, but you do want that field to be visible. 3. Based on the user creating the issue you want to modify the value that will ultimately be set for that field. If I have…

Hello @Christina Le Welcome to the Atlassian community. When you use OR in your filter that tells Jira you want issues that match any of the OR'd conditions. Your filter is being interpreted to find issues that match any one of this set of conditions: * issuekey=Ticket-782 * "Parent Link"=Ticket-782 * issuekey in…

Hello @anne.gerten You can do that without using Advanced Editing.

Hello @Agne Loodus Welcome to the Atlassian community. I recommend that you add an entirely separate custom field to document the solution. You can then make that field required during transitions to the "resolved" statuses using a Validator in the workflow. If you want to require it for only some users you might need to…

Hello @Arun Kare Can you confirm for us the type of project in which you are creating the issues? You can get that information from the Type column on the View All Projects page under the Projects menu. Can you share with us the problem you are trying to solve by adding those prefixes? Natively Jira does not provide any…

Hello @Olga Strigul Welcome to the Atlassian community. Can you provide any sort of screen image to illustrate what you are trying to do? Are you talking about creating tabs within an issue view to group fields together? Can you tell us the type of project you are using? That information is in the Type column on the View…

@Bill Sheboy (I don't know why I can't see the images from OP's most recent replies. I've tried three different browsers and an Incognito window.) Adding context: OP is using an example from one of my previous answers as the basis for the rule.…

Hello @Josh Fletcher Create an Atlassian Cloud user account that is not part of your user provisioning and that doesn't use an email in your claimed domains. Give that user licensed access to your Jira product and appropriate permissions in any projects needed to respond to the incident. Make sure that any External User…

When did you cancel the subscriptions to your products? What steps are you executing to now try to delete the domain? What messages do you receive? Can you provide screen images to illustrate what is happening?

At this moment I'm not able to see/access any of the attachments you added to your post.

Thank you for the additional information @Michael Melton I'm curious to see your answer to @Bill Sheboy 's question also. Regardless, as I said, you don't need to use a branch for this. This is all you need in your rule: In the Edit action choose the fields in the child issue that you want to update. For each one click the…

You are right. I'm doing too much multi-tasking again. I'm not adept at ScriptRunner scripting so I can't advise on that. I know that with Automation Rules you can run rules on Schedules and use the Send Web Request action to call REST API endpoints. There's an article about the Send Web Request action here:…