Trudy P Claspill Community Champion

Hello @Samardeep Khera Welcome to the Atlassian community. Have you reviewed the workflow, looking at the configuration of the transition for validators or post functions that might cause this? Also look at the Properties of the current and destination status.

Yes, that is possible. Look at the {{fieldChange}} smart value described on this page. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Hello @Kirsty Halkett Welcome to the Atlassian community. How have you determined that the boards no longer exist? What happens when you try to access them? It is possible that your browser is displaying cached information. Have you tried viewing the same information in a different browser, using a private browser window,…

Hello @Gautam What is the field type of the field? Based on the value you have shown I suspect it is a User Picker field. If you want the user's name to be returned then you need to use: {{issue.customfield_10767.displayName}} By default the value given when you use a smart value for a User Picker field will be the…

Hello @Alanis, Hans How are the issues linked? Is HA11-4 linked to HA11-2 or to HA11-3? The rule you have written will change only the issues that are directly linked to the trigger issue - HA11-2. If your issues are linked in a chain, then on the Rule Details page you need to check this box: Then the update of HA11-3 will…

Hello @8Crafter Welcome to the Atlassian community. I don't know anything about the Minecraft bug tracker, but you can either: 1. Use an Issue Collector to enable users to report issues without having direct access to your Jira instance, and therefore having no impact on your licensed users.…

Jira uses UTC for date/time fields in the backend. Unless you explicitly convert the date/times you are using to your local timezone the calculations will be based on UTC. What is your local timezone? For instance I am in the America/Los Angeles timezone and the local date/time is currently Sept. 4 at 18:50. The UTC…

Hello @Rohith k Please show us the rule(s) you are using to create the Epic and the BA Task issues.

Hello @Dmytro Komlyk Welcome to the Atlassian community. Refer to this document for more information about branches: https://confluence.atlassian.com/jirakb/in-the-automation-parallel-execution-of-the-branches-to-main-thread-can-produce-incorrect-unexpected-outcome-1115147731.html You cannot have one branch dependent on…

Hello @Chris Higginbotham First, you will need to accomplish this through an Automation rule. Second, since you have both text and numbers in your fields you are going to have to parse the value in each field to extract just the numeric portion. I would use this function to extract the numbers that are in between…

Hello @Alfred Bailey When asking for help with an Automation Rule it will help us help you faster if you provide screen images showing your entire rule. Sometimes the problem is related to the context in which the step is executing. An excellent debugging tool is to use the Log action to print into the rule execution audit…

Hello @ATHIRA MURALEEDHARAN KUNNAKKATTIL Welcome to the Atlassian community. The Cloud products receive update on a weekly basis, but the courses are not updated that frequently. It is possible that the course material has become slightly outdated. Notice also that the course material says the first page "may" be titled…

Hello @Anthony Chersia Welcome to the Atlassian community. Backlog is a feature that is available only with Software projects, or from agile boards that are created based on a Saved Filter. There is no option to enable a Backlog screen for Business project. If you have access to Jira Software in your instance then you…

Hello @[deleted] Does this relate to your post here? https://community.atlassian.com/t5/Jira-questions/Board-Sharing/qaq-p/2802540 In that post 9 hours ago (4 hours earlier than this new Question) you said that subtasks in a Company Managed project assigned to team members are not appearing in the custom board you created…

Hello @Japneet Chandhok Welcome to the Atlassian community. That specific capability does not exist. What problem are you trying to solve by associating a Sprint to a release version? Perhaps we can suggest an alternate solution.

Hello @Allen Stone Jira does not natively provide a method to filter for issues based on only the time portion of the Created date/timestamp. You could use a custom field and an Automation rule to populate that custom field with just the time portion of the date/timestamp, and then filter based on that custom field. You…

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Hello @Mia Pitassi In that document, the 'Project Settings' cog icon they're referring to, is presumably in the bottom-left corner, not top-right. This matches the next steps of 'Issues' and 'Fields'. The challenge is that I see no actionable links of any kind past that, to follow the 'Custom Fields' instruction. Your…

In your other post you said: Our Hierarchy is: Epic Capability Feature Story - DR Subtask How have you created that hierarchy? Did you modify the Issue Type Hierarchy at https://YourJiraURL/secure/PortfolioHierarchy.jspa

For all issues that use link relationships I think we are having a failure in our communications. There are many types of link relationships; i.e. * Blocks * Clones * Duplicates * Relates to ...as defined here: https://your.base.URL/secure/admin/ViewLinkTypes!default.jspa Do you expect this to be applied to every type of…

I don't see the subtasks here as assigned on main Development board. Please help me with this. The subtasks cannot display when their parent tasks are not included in the board. Since the parent task is not assigned to the member of the team, it is not being included in the team board. Assign the parent task to a member of…

@Kevin Rex Welcome to the Atlassian community. I am not a member of the Atlassian team. I am just sharing my knowledge as another user of the product. With the new/combined Jira product you will have the ability to create both Jira Work Management style projects and Jira Software style projects. You can find a licensing…

Smart values are case and spacing sensitive. In the condition you used: {{issue.Followup.jiraDate}} But the field name has a space in it. You need to match the field name exactly in the smart value. {{issue.Follow up.jiraDate}} If an Automation rule can't resolve a smart value you provide often it will use NULL as the…

Hello @Smitha Joseph Did you review the references I provided in my previous reply? For more information about searching for issues you can refer to the documentation here: https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/ You can also find a free 50 minute self-paced training course from…

Team Managed project custom fields can't be shared. The way to ensure the right data is being copied from the correct field and into the correct field is to use the Advanced Editing with JSON (More options) feature. https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/ The only other…

Can you show us the Issue Type Scheme information for this project from Project Settings so that we can see that Milestone is included? Was it created as a standard issue type or a subtask issue type?

Then, unfortunately, there is not native solution in the UI. As suggested by @Rahul_RVS you could develop your own solution using Jira REST API calls. Unfortunately, worklogs are retrieved per issue, not per worklog author.…

For all issues that use the Blocks relationship? Or for all issues that use any link relationship? Do you use the relationship backwards consistently, as you showed in your example? You said the Go Live depends on Warranty. When you look at the Warranty issue you should see in the Linked Issues section a heading for…

What exact steps have you executed? In exactly what way is it not working? Are you unable to access the steps in the directions? Are you getting an error message?

Should I make all three boards Company Managed? Boards are not Company Managed. That is a Type of Project. Issues are contained in Projects. Boards are just a way to visualize and manipulate the issue. Boards select issues based on a filter. That filter can include issues from 1..n boards based on the criteria you choose.…