Trudy P Claspill Community Champion

Hello @[deleted] Welcome to the Atlassian community. What type of projects are within the scope of your board? Get project Type information from the View All Projects page under the Projects menu. What type of board is it; i.e. Scrum, Kanban? Depending on your project type and the board type the possibility of displaying…

What information do you need in the report? How should the data be summarized. You could use a Saved Filter to extract the issues you want included, and use that saved filter as the basis for a Two Dimensional Filter gadget on a Jira Dashboard. That gadget allows you to choose from a subset of fields to set an X axis and Y…

Hello @Alejandro Mohuanna Welcome to the Atlassian community. It is possible to use Automation Rules to extract data from Comments when they are added, and put that data into custom fields that are part of the issue. I don't see how your use case applies to have fields embedded in Comments. (Note to all who are…

Hello @Drishti Maharaj When asking for help modifying a rule it will enable us to help you more effectively is you provide screen images that show your entire rule, and the details of each step. Possibly, in your Automation rule where you have determined that Option A has been selected, you might be able to follow that…

The Quick Filters are used to select a subset of the issues that are already included in the board. If the base filter of your board does not include issues that are in open sprints then the quick filter will not display any issues. What is the base filter for your "general board"? Get that information from the Configure…

Are you referring to Workflow Properties? https://confluence.atlassian.com/adminjiraserver/workflow-properties-938847526.html If so, no, you can't use these properties to set a default value for a field in the Create Issue dialog. If those aren't the properties you mean, can you provide more information or a link to the…

Hello @Ciara Clemens Welcome to the Atlassian community. With what type of project are you working? Statuses are mapped to Columns. You can't automatically determine the column in which an issue is placed, but you can evaluate the Status to which it has been set. Does it matter what the comment says or who the comment…

Hello @Ciara Clemens Welcome to the Atlassian community. Can you confirm that this is a Jira Work Management/Business project with with you are working? I ask because you posted your question in the Jira Service Management Questions forum, and JSM is a different project type. What status is mapped to the Approval column?…

Hello @khushboo_puri If I have understood your question, the short answer is no. Sprints are not associated to Projects. Sprints are associated to Scrum Boards. And natively Jira is designed to allow any issue to be assigned to any future or active sprint, regardless of the board in which it was created. There is no native…

Well that does tell us you're using the Data Center product. You do need administrator access to access that page. It would be helpful if you could get that image from you admins. In the image you provided where is the issue that you are using in the filter and which are the issues you are trying to get in your results?

Try this link: https://yourBaseURL/secure/PortfolioHierarchy.jspa The link I provided previously is valid for Jira Cloud, the Software-as-a-Service project. I gave that based on the tags on your issue (jira-cloud). I am now wondering if you are actually using Jira Data Center. The link I have provided in this response…

The message says refresh and try again. I assume you have done that, yes? Are there other users of your instance that are able to access enabling that feature, and/or can view the Project Settings/Details page without error?

I sympathize. Technically, though, Atlassian did provide a way to do what you want, as I initially described. It just is not convenient/efficient based on how you have otherwise customized your field. If the design had allowed for setting a different default value per project but only one set of values for the field…

Hello @Jim Stafford Unfortunately there is no such thing as levels "1.5" and "-3" in the Jira Issue Type Hierarchy. Can you provide a screen image that shows the Issue Type Hierarchy configuration? That would be on this page: https://yourBaseURL/jira/settings/issues/issue-hierarchy Indicate at which level the issue type…

I'm not sure what you mean by "do this yourself". If you are looking for tutorials for how to set up Behaviours then the documentation link I provided includes a button that leads to training about that feature. There may be other third party apps in the Atlassian Marketplace that provide similar functionality.…

Hello @Naomi Casebolt Jira Work Management projects provide a list view of all issues in the project. Is that not meeting your needs? If so, how is it not meeting your needs? You can use the View All Issues screen to search for all the issues that your team is working on. There must be some information within the issue…

Hello @Kat Allard Welcome to the Atlassian community. What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. What happens when the users that don't have access try to access the same URL as other use to see the Backlog? Do they get an error…

You could look at a third party plugin like Adaptavist ScriptRunner, specifically the Behaviours feature, for setting the default value dynamically within the Create Issue dialog. https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=datacenter&tab=overview…

Hello @jennifer smith A Jira Administrator can define multiple Contexts for the custom field, creating a context for that field for each project. In each context the default value for the field can be set. With that functionality you can have a different default value for the field per project.…

I have not seen a Create transition that did not include the permissions check shown in my example image. Does your Create Issue screen show a Status selection field? And, if so, what value is that set to when this error occurs? I'm wondering if the creation process is trying to execute another transition where the Parent…

Thank you for that correction @Ree Kent . I understand that the activity date affects to which certs a CEU will apply (which certs were active at the time of the activity), and a given activity/CEU can expire and become irrelevant based on the activity date. However, does the cert renewal date update based on the activity…

As you have found the Parent field does not show up in the Field Configuration, so it could not have been set to Required there. That suggests that there is something in the Create transition of the Workflow for the specified issue type in the specified project that requiring the Parent field to be set. Can you show us the…

Hello @Bruno Orlandi Welcome to the Atlassian community. Are you able to browse the issues in that project? What type of project is it? Get that information from the Type column on the View All Projects page under the Projects menu. Your post tags say you are using a Free subscription. Is that accurate? Has it always been…

Hello @Kelly Ballwanz Welcome to the Atlassian community. Is the problem that the field is still appearing on the screen, or that you are prevented from saving the issue because the field is required and you get an error message? What type of project are you using? Get that information from the Type column on the View All…

Hello @Anastasia Welcome to the Atlassian community. We are a community of users, not Atlassian support. We don't have access to your account or billing information. If your site/account/subscription has been suspended due to a billing issue you may be able to fix that yourself following the steps detailed here:…

Hello @Michael Martin There is a change request to which you can add your vote: https://jira.atlassian.com/browse/JSWCLOUD-17336 Each change request includes a link to Atlassian's New Feature Policy where you can learn more about how they evaluate and plan enhancement requests. I'm not aware of any third party app that can…

You can find more information about searching for issues and working with the results here: https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/

Hello @Scott Robinson Welcome to the Atlassian community. One way you can do that is from the View All Issues page under the Filters menu. Create a filter that searches based on the Sprint of interest. That will return a list of all issues in the sprint. Then you can export the results.

Hello @Lisa Medlin Welcome to the Atlassian community. If you are using Jira Cloud, and if the hierarchy you specified has been set up in the Issue Type Hierarchy, and if the issues are connected through that hierarchy as parent/child issues, then you should be able to use the portfolioChildIssueOf() function:…

Hello @Jim Stafford The native Jira issue type hierarchy, recognizing parent/child relationships is: Level 1 - "Epic" issue type |-- Level 0: standard issue types (i.e. Story, Bug, Task) |-- Level -1: subtask issue types It is not possible to change this parent/child hierarchy unless you are using a Premium or Enterprise…