Trudy P Claspill Community Champion

Hello @thumuluru.shreya Can you provide more details about your scenario? Please describe the problem you are trying to solve. Describe it without describing the technology that you think should be used for the solution. What type of field do you need on the screen; a selection list, a text field, a number field? Are you…

Hello @bkailasam Welcome to the Atlassian community. You will have to talk to the current administrators of those systems to help you with the integration, or to request administrator access If you are unsure who those people are, here are some suggestions for people to contact. * The people who told you you had been…

Hello @gyorgyolah Welcome to the Atlassian community. Are you creating the same 4 tasks for each person? Are the four tasks identical for every person, with the difference being the Assignee?

Hello @Chen What field is customfield_10086? What field are you trying to edit? What is the type of project that you are working against in this rule? Get that information from the View All Projects page under the Projects menu.

Hello @Drishti Maharaj Please provide screen images that show the entire rule, not just the branch. Also, please provide the details of your For Each: Smart Value step. And, as @Bill Sheboy note in the other post where you asked for help, you need to enclose Department in curly quotes where you are trying to use it in the…

@Bill Sheboy @Drishti Maharaj had already started a new Question before adding to this post. The new Question is here: https://community.atlassian.com/t5/Jira-Service-Management/Automation-to-Create-Sub-Task-Based-on-Multi-Choice-Checkbox/qaq-p/2850942

Olá @Gervasio Junior , Bem-vindo à comunidade Atlassian. Não há opção para ocultar filas dos agentes da central de atendimento. Há uma solicitação de alteração para isso aqui: https://jira.atlassian.com/browse/JSDCLOUD-366 Você pode usar a Segurança de Problemas para limitar os problemas que um agente pode ver. Se você…

Yes, it would work in a Company Managed project. Note that "Epic Link" is a field that was only used in Company Managed projects. Atlassian is working to sunset that field and switch to using Parent instead, since Parent is what Team Managed projects use.

Hello @Eric Witkowski Welcome to the Atlassian community. Based on what you have said I believe you are using the Timeline option that appears at the top of the navigation pane on left when you are viewing a Board in a Company Managed Software project. Is that correct? In that case: 1. You would get the Label and Type…

I see that you tried the Permission Helper as suggested by @Kseniia Trushnikova . I concur with their next suggestion about checking the Properties for the associated workflow for the current Status of the issue.

According to this unresolved issue, it is not possible to link an issue to an Epic through a CSV import for a Team Managed project. https://jira.atlassian.com/browse/JRACLOUD-83172

Hello @Cameron Houston Welcome to the Atlassian community. Adding to this... Your post tags indicate you are using the Free subscription. Is that accurate? And what type of project are you using? Is it a Software project? If so, then you have access to the "basic" Timeline shown when you have a Scrum or Kanban board…

Hello @Hunter Lardy Welcome to the Atlassian community. Is it a Software, Work Management, or Service Management project? What happens when you try to edit the field? Are you able to put focus into the field at all? Example:

Into what type of project are you importing the data? Get that information from the Type column on the View All Projects page under the Projects menu.

I'm glad I could help. If my response helped you solve your problem, please consider clicking the Accept Answer button to mark your post as Solved.

Thank you @Ree Kent ! I was sure that during one the live session talking about the renewal process advice was given to delay the entries to get the latest possible new suspension date. I'm glad you cleared that up!

That is mapping specific values. I am asking about how you map the fields in the CSV to Jira fields.

Hello @Rohan Agnihotri Welcome to the Atlassian community. Are the new issues being imported to the same project where the Epic exists? Into what type of project are you importing the data? Get that information from the Type column on the View All Projects page under the Projects menu. Are you using a configuration file…

Note that the filter for a Team Managed project Scrum or Kanban board cannot be modified, not can the filters for Business/Work Management project boards or Jira Service Management project boards.

Hello @Persis Romero Welcome to the Atlassian community. Let us first agree on terminology. A "Project" in Jira means something specific. A Jira Project is the container for Jira issues. An issue exists in one and only one Project in Jira. The Project in which it exists is indicated by the Project Key that appears in the…

Please confirm that I have accurately noted the smart value you are logging, and the values that showed up in the log for each one. smart valuevalue 1 {{TimeTrackingDays}} 42 {{issue.timetracking.originalEstimateSeconds}}11520 3 {{TimeTrackingDays.asNumber}} null4 {{issue.customfield_12100.value}} null5 {{issue.Target…

@Viktor Pataki To ensure your question has better visibility to the wider Community, please start a New Question by clicking on the Ask the community option at the top of the screen. Questions are shown on the main Questions page in descending creation date order. This Question to which you have added your response is over…

Hello Ciara, You can find free training on how to create Automation Rule at the Atlassian University. Here is a search to help you find the courses. https://university.atlassian.com/student/catalog/list?search=jira+automation&difficulty%5B%5D=1&difficulty%5B%5D=2 You can also find videos on Youtube. The basic structure of…

Hello Ciara, I'm glad I could help. If my response helped you resolve your issue, please consider clicking on the Accept Answer button to mark your Question as Solved. That helps others searching the forum find posts with validated solutions/answers.

Hello @khushboo_puri For Jira Data Center you have to customize the card and add the story points field. There is a change request about this here: https://jira.atlassian.com/browse/JSWSERVER-7265

Hello @khushboo_puri Are you working with a board on a Company Managed project or a Team Managed project?

Hello @Zekli DMS Welcome to the Atlassian community. This article provides instructions for changing your site URL. https://support.atlassian.com/organization-administration/docs/update-a-product-url/ That document provides a link to a document that describes the prerequisites for changing your site URL.…

Hello @Ralf Rutke Welcome to the Atlassian community. While those fields cannot be moved, this article list a change request about it and a work around. https://confluence.atlassian.com/jirakb/how-to-change-created-and-updated-fields-location-in-new-jira-cloud-issue-view-1178872926.html

Hello @NoName There is a field that records who created the issue. It is called Creator. It can be used in filters but it will not display in the issue view. Refer to the answer on this post for more information. https://community.atlassian.com/t5/Jira-Service-Management/Creator-field-not-showing-on-issue-view/qaq-p/2427917

Hello @Thomas REGNY (Tom) Welcome to the Atlassian community. Be advised that this is a community of users of the Atlassian products. If you want to ensure your feedback gets to Atlassian then you might want to use the Feedback option in the Help menu in Jira.