Trudy P Claspill Community Champion

Hello @Rafaella Sena Since this post already has an Accepted Answer, and to get wider visibility of your question to the community, I recommend that you start a brand new Question. At this point the only people who have seen your question are the original author of this post, people who are watching the post, and people…

I am trying to report on all the lower level User Stories (i.e. EGW-24968) through the FGQL-2236 Epic. Looking at the image you provided that includes those two issue keys: ... it seems there is a third issue involved. This appears to be an image from that third issue, let us call that issue A-1. And the image indicates…

Thank you for the additional information. I have a question. Is the label specified at step B included in the labels you have listed in step A? If so, that is why both Story 1 and Story 2 are getting created. You need to check the Labels after checking the Components, and you need to use an If/Else block.

Hello @Luka Delić Let me confirm I understand your scenario. You have issue A-1. You clone it to create issues B-1 and C-1. B-1 has its status changed to a status that indicates it is resolved. You want to change the status of the issue from which it was cloned (A-1) to to the same status, but only if - A-1 is in the…

Hello @Marina Maznikova In your original post you said: Then, in Oct 24 it started failing due to the project restriction. I copied the query that is failing and executed it, it worked just fine. Related to that I have a few questions: 1. What query exactly did you execute? Did you execute the full query shown in the error…

The actor "Automation for Jira" should have access to all the projects, unless you removed it's Role from project permissions. Is there a reason you can't use that as the rule actor? What is the undesirable user impact you mentioned?

Hello @Penny Burgess Welcome to the Atlassian community. What steps are you executing? Can you provide screen images of what you see? You should get a choice to select a Kanban board after selecting a Software project as the type of project to create.

It is if the the rule actor is not you or the Assignee of the issue. Who is specified as the Rule actor?

Hello @Sašo Lipič Welcome to the Atlassian community. The user's email address may have been blacklisted by Atlassian. Open a support case directly with Atlassian to ask them to investigate the issue. https://support.atlassian.com/contact/#/

Hello @Jason Rogers It appears that is not a feature that is currently available, but is in the Atlassian backlog as a Suggestion: https://jira.atlassian.com/browse/JSWCLOUD-19384

Hello @Lean Li I recommend that you start by confirming the values are what you expect them to be. Use the Log action to write values to your rule execution log field. For example write the following values into your log: {{issue.timetracking.originalEstimateSeconds}} {{TimeTrackingDays}} {{TimeTrackingDays.asNumber}}…

Hello @cl1motorsports Welcome to the Atlassian community. According to this document: Rank an Issue You can only rank issues if ranking has been enabled (see Enabling ranking), and if you have the 'Schedule Issue' and 'Edit Issue' permissions for the issue you want to move. So, remove the Schedule Issue permission from all…

Hello @Lokesh Reddy Can you clarify for us which product hosting type you are using? Are you using Jira Cloud, the Software-as-a-service product where Atlassian is hosting the application? Are you using Jira Data Center, where your company has installed the application software on a physical server, virtual server, or…

Hello @Gordon Robertson Welcome to the Atlassian community. I want to first make sure that I have noted your scenario correctly: * You are working with a team-managed software project. * You do have the Board feature enabled. * You do not have the Sprint feature enabled. * You do have the Backlog feature enabled. In Team…

Hello @Alessandro H M O Welcome to the Atlassian community. That is not currently possible. There is a change request asking for that feature. You can add your vote and comments to it here: https://jira.atlassian.com/browse/JSDCLOUD-4090

Hello @MARK SULLIVAN Welcome to the Atlassian community. To see Jira issues/work items in Confluence you need to add the Jira Macro to a page in Confluence. Refer to this document for information: https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/

Hello @Keyshla Coriano Parrilla What do you mean by "run"? Whenever asking for help with an automation rule, it will enable us to help you more effectively if you provide: 1. Screen images showing your entire rule and the details of each step. 2. Screen images showing the output in the rule execution audit log. 3. A…

Hello @Manuel Malagon From the Rule Details page, who is listed as the Actor for the rule? From the Rule Details page, what is the Project Scope for the rule? If it is Global or multiple projects, what is the Type of the WGBMS project? Get that from the View All Projects page under the Projects menu. Does the transition…

Hello @Andrea These are not full screen images and are missing a critical piece from the lower left corner that tell us the type of project: I suspect that your issue is what @Divya Shree suggested - you are using a Team Managed project and the Issue Navigator feature (under Project Settings / Features) is not enabled in…

@Divya Shree Schemes are not used for Team Managed projects.

Hello @John Mahoney Welcome to the Atlassian community. I don't know of any method to disable the display of that message. I recommend that you provide your feedback and use case about that directly to Atlassian using the Feedback option available in the Help menu in Jira.

Hello @[deleted] Welcome to the Atlassian community. For a Subtask the Team field will reflect the Team field setting of the subtask's parent issue. You cannot set the Team field on a Subtask independently/directly. When you set a value for the Team field in the parent issue, then that same value will be shown,…

Hello @Colleen Shewchuk Welcome to the Atlassian community. The work-around is to create a saved filter for the project and then create additional boards based on the Saved Filter. Refer to this article for more information:…

Hello Andrea, There are no attachments in your post.

Hello @elle fortner Welcome to the Atlassian Community. What are the details of your Schedule trigger? In the Create Issue action try specifying the destination project and issue type for the issue to be created.

Hello @Andrea Welcome to the Atlassian community. Please provide a link to the tutorial you viewing, or a screen shot of the screen it is showing you. Also please provide a full screen image of the screen you actually see in Jira. We don't need to see the URL, but please make sure the screen image shows everything related…

Hello @Marina Maznikova Welcome to the Atlassian community. Who is the rule Actor on the Rule Details page? That is the user that must have access to the project. What is the Type of each project that is within the scope of the rule? Get the project Type information from the View All Projects page under the Projects menu.

For a Team Managed project the only way to make Subtasks display on the board as cards is to change the Group By option to Subtasks

Hello @MarekL Welcome to the Atlassian community. Adding to the information added by others... There are two aspects to giving a person access to only a subset of projects: 1. The steps necessary to give them access to those projects. 2. The steps necessary to prevent them from accessing other projects. To access any 1..n…

Hello @Nuria Comellas Welcome to the Atlassian community. What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. Issue Status values map to board Columns. If a Column has no Status mapped to it then the Column will not display. Issues will…