Trudy P Claspill Community Champion

Hello @marianna_taborda What is the field types of customfield_41340 and customfield_44543? Are you getting an error in rule execution log related to updating this custom field? What is actually in the field in the issue after this rule executes?

Hello @tkavSQSP I recommend that you use a Saved Filter and a Subscription to accomplish this rather than an Automation Rule. You can find more information about searching for issues and saving filters here: https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/ You can find out about subscribing…

Hello @Taryn Lachter If Customer is a Selection List type of field, then you may not be able to copy directly to it from the Organizations field as they are not the same type of field. You may have to use the More Options area to copy the data using JSON code. What information do you have as options for your Customer…

Hello @Mohammad Farhaan Khan Do you have the permissions needed to import issues from CSV? Refer to this KB: https://confluence.atlassian.com/jirakb/permission-needed-for-csv-bulk-import-without-giving-org-admin-permissions-to-users-1299910213.html

If I understand correctly, there is no way to retrieve the group at runtime. If all you have is the native Jira JQL, correct - there is no way to retrieve the user's group membership within the JQL at run time.

That Archived Issues functionality is not the same as clearing Done issues from the board. To learn about Archived Issue refer to the article that is referenced by the link you see if you click on that Archived Issues option. https://support.atlassian.com/jira-software-cloud/docs/archive-an-issue/

Hello @Jerome F_ Yes, I have worked with Team Managed projects. Without the exact steps you used I tried to recreate your scenario. With a workflow that looks like this: I tried to add transitions named "To Do", "In Progress", and "Done". Each one produced the error that you saw. I also tried adding a transition with a…

Just for clarity, that solution will send an email, not display a message on the screen to the user creating the issue.

Hello @Abdullah Said Your post tags indicate you are using the Free Jira subscription. Is that correct? Can you provide a screen image that shows the Archive panel to which you are referring? I am unclear what you are actually seeing in your view. I don't have any panel labeled "archive" in my Company Managed project…

Hello @Marco Scicluna It is a bit more complicated. I wish to create a generic query where the current user will retrieve issues created by all members of his group including himself. Thanks The membersOf() function is the only native JQL function for comparing a user field to members of a user group. The function does not…

Hello @marianna_taborda What types of projects are the source project and destination project? Get that information from the Type column of the View All Projects page under the Projects menu. If either is a Team Managed project, are any of the custom fields that are involved custom fields that were created locally in the…

Hello @Marco Scicluna You can use the membersOf() function for that. creator in membersOf("YourGroupName")

I wonder if there might be some discrepancy between how date/time is recorded for a worklogdate and how startOfXXXX() is resolved. Do the work logs in the "missing" project issues have date/timestamps that are greater than the first day of the month, regardless of whether they are recorded in your local timezone or in UTC?…

Hello @khushboo_puri What problem are you trying to solve by displaying this message? What should happen after the message is displayed? 

Adding to this... Issues exist in Projects, not "in" boards. Boards are just a method to visualize and interact with the issues. Boards are based on filters to select which issues show in a board. Since multiple filters can select the same issues, any given issue may display in multiple boards at the same time. Any change…

Hello @Melanie Rusch Looking at the timestamp for the rule's execution: ...the rule is executing on 5 November. The day of week for that date is Tuesday. Therefore the condition that checks if the full date contains "Mon" is correctly failing. and the Else block is correctly executing. When setting the date and time of…

@Alex Koxaras -Relational- I think your replies are relevant to change the current issue from one issue type to another issue type. But I don't think that is the intent of the OP's question. I think the OP is just asking about change the display of the board in the JWM project, where the board can display only one workflow…

To view the Filter Query for the board click on the General tab show on the left on that same screen. To show if you have any quick filters active we need to see a screen image of your board. Above the columns will be several pull down fields. That is the area we need to see.

Hello @Taryn Lachter What is the field type for your "Customer" field? Are you working with a Team Managed project or a Company Managed project? Can you show us a screen image from the Automation interface showing us where you are trying to select the "Organization" field?

Hello @Bud Herz I am not getting that error with the same JQL. Can you provide a screen image that shows the JQL and the error? Can you double check the project Type, finding that information on the View All Projects page under the Projects menu?

Hello @Jerome F_ Can you show us the Workflow diagram that you're working on, and tell us the specific transition name you are trying to use? Based on my testing, when you are adding a transition to a workflow in any project it does not matter if the transition name is used in any other workflow in any other project. The…

Thank you for that additional screen image. Do you have any quick filters activated in the board? Have you reviewed the Filter Query being used to populate the board? Is there something in it that might be excluding the sub-tasks under TP-997?

Hello @Joshua Anderson Welcome to the Atlassian community. If you want to explore this topic more, please let us know the Type of the project with which you are working. Get that information from the Type column on the View All Projects page under the projects menu. Different types of projects have slightly different…

Bonjour @Doriano Liebisch , Bienvenue dans la communauté Atlassian. Quel est le message spécifique que vous recevez lorsque vous essayez d'accéder à votre projet ? À quelle date avez-vous réussi pour la dernière fois à accéder au projet ? S'agit-il d'un site Jira que vous avez créé vous-même en vous inscrivant à un essai…

Hola @Rafael Veliz , Bienvenido a la comunidad Atlassian. Necesitaremos más información sobre su escenario. ¿Puede proporcionar más información sobre lo que está haciendo exactamente cuando dice que está editando un tablero? ¿Y cómo se está reflejando ese cambio en otro tablero? Los tableros ágiles de Jira son una forma de…

Hello @James Hamilton Welcome to the Atlassian community. We are a community of users, not Atlassian employees. We don't have access to your sites or account to check that information. Who or what is telling you that you are not an admin for the site that you set up? 

Hello @Merry Jaroneski Welcome to the Atlassian community. You cannot use Quick Filters to change the sort order of issues within a board. You can only use it to reduce the issues displayed to a subset.

Hello @Ivan Wowk Welcome to the Atlassian community. Can you provide a screen image of one of the issues in the Everything Else lane to illustrate that it does indeed have subtasks?

Issue Security settings can impact the display of issues in search results. If the user running the filter does not have permission to see the specific issue based on Issue Security, then the issue will not be included in the results. There is also a limit to the number of results and a filter can return when it is…

Hello @Maximilian Floß The Issue Creation Screen is what is shown when you are logged into Jira as a licensed user and click on one of the Create Issue options. A Form is an entry method that can be shared outside of Jira. For more information about the Forms functionality native to Jira Work Management (aka Business)…