Trudy P Claspill Community Champion

Hello @Vishnudas v Welcome to the Atlassian community. That end point is deprecated. I suggest you try this alternate endpoint instead: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-search-get

Hello @Kuldip Rakhra Welcome to the Atlassian community. What do you mean by "movement"? Are you talking about moving between Statuses? Are you talking about moving between projects?

Hello @Carl Welcome to the Atlassian community. Have you tried using the Log action to write out the values contained in the {{fieldChange}} object, to see what information is available? I've not tried to get that info for that specific field type before, but that would at least confirm or refute whether or not any useful…

Hello @Adam Setliff Welcome to the Atlassian community. Jira includes the Automation Rules feature that will help you automate many tasks. Automatically changing issue statuses is one such task. The feature includes a variety of trigger options (i.e. when an issue is created, or run on a schedule), conditions you can apply…

Hello @Tanu.Bhandari What type of project does this concern? Get the project Type information from the View All Projects page under the Projects menu. Is this on a Scrum board or a Kanban board? On some board types, for some project types, issues considered "complete" may be automatically hidden from view after a certain…

Can you provide a new screen image of your Issue Type Hierarchy showing the issue types selected at Level 1 and Level 2? I added a custom Standard issue type to my environment and then selected it at Level 1. In a Business/Work Management project I created an issue of that type. When I click on the +Add button I see an…

In the Heirarchy configuration, I can add Workstream and Group, as they are Stanrdard issue types, but I cannot add "Action item" as a subtask. When you create a new issue type you specify if it will be a Standard issue type or a Subtask issue type. Based on that selection the new issue type is automatically added to Level…

That is very annoying and contrary to how most, if not all, the selection lists operate elsewhere in the product; when you start typing the entry the possible matches are immediately displayed. After hitting Enter, you can't clear the field or click in it again to do a different search. You have to close the pop up and…

Привіт @AHubariev , Ви можете будь-коли надати окремим поточним користувачам Jira Work Management ліцензований доступ до програмного забезпечення Jira, якщо цей продукт уже встановлено на вашому сайті. Це стосується вашого запитання? --- Hello, At any time you can give individual current Jira Work Management users licensed…

Did the previous admin use an email account provided by your company? If so, your company technical support team should be able to re-enable the email address, reset the password, and another user can log in as that user and then add other users as Organization Administrators. If the previous admin used a personal email…

What is the Type of the project you set up? Get that from the Type column on the View All Projects page under the Projects menu.

Has the rule undergone multiple edits? Sometimes rules stop working for non-obvious reasons after repeated edits. You might try creating the rule a new from scratch. Can you check if there is more than one field named Component or Components? Use the information from this page to print all the fields from a sample parent…

Hello @Cana Chin Welcome to the Atlassian community. Do the users belong to a group that has the Global Permission for Browse Users and Groups?

Hello @Dr_Win_ST Subtask cannot be moved to and from Sprints separately from their parent issue. You must set the parent issue to a not-done status so that the parent issue will move to the next sprint due to being incomplete. It will take all it's subtasks to the next sprint with it.

Hello @Praveen Gupta Welcome to the Atlassian community. Are you working with issues in a Company Managed project or a Team Managed project?

Hello @Joel Brent Welcome to the Atlassian community. Are you being billed for Jira monthly or annually? If you are billed annually, then you would have been required to specify a User Tier (range of users) that you did not anticipate exceeding for the duration of your annual billing cycle. In that case your site could be…

Hello @Alyssa Hill I want to add something that will hopefully help you make more sense of issue types and hierarchy. Looking at the issue type hierarchy image you provide, note that the information in the column Level Name is just a name for that level. It doesn't specify or limit the actual issue types available at that…

Hello @Vishwas Govekar [X] Welcome to the Atlassian community. Do you have a question related to this topic? If so, can you provide more information about your question?

Hello, If you use the Basic search functionality: 1. Pull down the Type field and find and select the issue type of interest (Task). 2. Click on the More+ field and search for the Parent field and select it. 3. You will then need to search for and select the specific Epic.

Hello @Gary Prince Welcome to the Atlassian community. What type of project is being referenced? Get that information from the Type column on the View All Projects page under the Projects menu. What browser application are you using? Have you tried another browser app, or a private browser window? Do other users have the…

For that one you should be contacted directly via Email about redeeming your voucher. That was mentioned in this comment on the post that described the Certified Early Bird badge: https://community.atlassian.com/t5/Community-Kudos-Feedback/Share-your-Atlassian-Certification-goal-win-a-certification/bc-p/2862514#M2841

@Kate C_ Could you update the article itself to mention how recipients will be notified about redeeming their voucher? I still see comments on this post and questions in other communities about that. Also, when the "supply" runs out, can you add a comment to that effect in the article? Thanks!!

The same way you add other actions to your rule: Then you type in explicit text and/or smart values you want printed into the log. Sample text is shown when you add the action. The above would print into the log: Report is: Reporter's Display Name

Hello @Parto Hamidi In the future please use the Ask the community option to start a new post for a new question, rather than adding an unrelated question to an existing post. Issues are sorted on boards by their Rank, which allow us you change the relative priority of an issue by dragging the issue higher or lower in the…

Transferring a project and all its data from Jira Data Center to Jira Cloud is not as simple as exporting a project from one and importing it into the other. The architecture of Jira has changed between the two products. The process has to accommodate moving project configuration elements - all the fields and their…

Hello @Ann Rumenapp I recommend you use the Log action to write values into the rule execution Audit Log for each smart value you are trying to use, to confirm they have the values you think they should. I recommend that you use multiple Log actions to write out each of the following, before the step where you edit the…

Olá @Leticia Pacheco Pereira Bom , Bem-vindo à comunidade Atlassiana. Jira estava acessível anteriormente? Se sim, quando foi a última vez que você conseguiu acessá-lo? Ou esta é uma nova implantação do Jira que nunca foi acessada? Este é um site Jira de assinatura gratuita ou um site Jira de assinatura Standard ou…

I'm a little confused. The tags on your post indicate you are using Jira/JSM Cloud (the SaaS product), but you've asked in your last response about Data Center. Are you trying to create a sample project for the IT template in Jira Cloud or Jira Data Center? If you want that specific project template in Jira Cloud to create…

Hello @Vijay Dadi Typically if you are awarded a voucher you will be contacted via email with information on how to access/redeem that voucher. Can you share a screen image showing the information indicating that you have a certification voucher?

Hello Christopher, That documentation is for Jira Service Management Data Center (the self-hosted product) as indicated by these two elements. If you click on the Cloud button on the right (next to the Data center 5.0 button) that will shift you to the documentation for the Cloud product (the software-as-a-service product…