Trudy P Claspill Community Champion

Hello @Vidya VASUDEVAN Can you provide more information? Does your board already exist? What do you mean exactly by "a standard work flow"? The term "workflow" in Jira refers to the Status that can be assigned to an issue and the paths that the issue can take to change from one status to another. What is "clockwork" and…

Hello @Vidya VASUDEVAN What type of project are you using? Get that information by going to the View All Projects page under the Projects menu, finding the project in the list, and then look at the information in the Type column. Are you using a Kanban board or a Scrum board? Do the issues in that status appear elsewhere…

Hello @Vidya VASUDEVAN Welcome to the Atlassian community. I'm not sure I have understood your question. Are you asking about changing the issue type of an individual issue? Are you asking about changing the Issue Type Hierarchy that defines the parent and child relationships between issue types? Can you provide more…

It is possible to have multiple sprints with identical names. Can you confirm that is not the case here, and you don't have another closed, active, or future sprint with the same name, where that sprint has no issues in it?

Thank you for that additional information. Below the graph should be a list of issues that are in SCRUM Sprint 6 (the sprint you selected in the pull down above the graph). Can you share that part of the report? The graph indicates that there where no issues in the print when it started and none have been added, based on…

Also burn down and burn up will occur only when an issue is moved to the column farthest to the right on the board. Are you moving issues to that column? Can you provide a screen image of the board showing the sprint that goes along with the screen image of the report that you see?

Can you provide a screen image of what you are seeing?

Hello @Kerstin.Hares Welcome to the Atlassian community. Are the Jira ticket that will be added to sprints limited to one project, or in multiple projects? Are the linked JSM issues in one project or multiple projects? Are the issues linked using only one link type, or might the link use any link type? Have you tried to…

Hello @Rajan Dangol I think we need more information to help you. First, can you explain to us the problem you are trying to solve by implementing this automation rule? If we understand the problem you are trying to solve that will help us provide better suggestions. Second, addressing each point of your query: 1. I have a…

Hello @Rafik EL HOUARI You can find the Jira self-hosted application download archive here: https://www.atlassian.com/software/jira/download-archives

Hello @Abdul Wahab What type of report are you trying to create? Have you looked at the Reports option in the navigation panel on the left? If you don't see that option then navigate to Project Settings > Features. Find the Reports feature and make sure it is enabled.

hola @Rosa Verge Lleixà , Benvinguts a la comunitat Atlassian. Quin tipus de projecte fas servir? Trobeu aquesta informació a la columna Tipus de la pàgina Mostra tots els projectes al menú Projectes. Per assignar un problema cal tres coses: 1. Heu de tenir el permís "Assigna problema" al projecte. 2. Cal especificar…

Hello @larissa Based on the image you provided you are working with a Business (aka Work Management) project. To confirm you can look at the View All Projects page under the Projects menu, find your project in the list, and look at the Type column. For such projects, issues that are in a green-colored status (i.e. the…

Hello @Jay Whitman What you have can be used if you remove the "+" character. What are you doing with the output of the filter? You could create a Saved Filter and Subscribe to the saved filter to automatically receive the output every two weeks on the day of the week that corresponds to the dates you are using in the…

Hello @Andrea There has been a change in the UI recently. Create Subtask is no longer a separate button. You will find the function under the +Add button.

Hello @Yusei Saito For an issue to be considered "complete" in a sprint, the issue and all its subtasks must be in the status mapped to the column farthest to the right. Since you have two statuses that represent "completed" issues, you would need to map both of those statuses to the right most column of your board for…

Looking in the Atlassian Marketplace I did not readily find any apps that specifically show comments in the issue search or List views. You may need to look at the custom reporting apps. I'm not sure that there is a solution available that will give you the Jira issue list with all issue comments within the Jira Cloud UI.

Thank you for the additional information. Can you provide the details of each step in the rule? Please also use the Log action to print to the rule audit log the smart values that you are trying to use which should be (according to the referenced article): {{object.mail}} (or the name you have given to the "mail" attribute…

Hello @Saili First, to avoid potential confusion I recommend you give your Lookup Table unique name like tableReach rather than the same name as the field. Please review the information at the bottom of the Lookup Table action for the proper way to get the Values from the table based on the key. * You would need to use…

You're welcome! If your questions have been addressed please consider clicking the Accept Answer button to mark your post as Solved.

Hello @Dee White Welcome to the Atlassian community. Have you already availed yourself of the free, on-demand training available at Atlassian University? https://university.atlassian.com That is not instructor lead training, but it is a starting point for admin training if you have not already tried it. Since it is free…

Hello @Saili I recommend that you consider the Create Lookup Table action in Automation. https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-lookup-table This would enable you to use the text values of the fields as keys in a table, and associate those to the numeric values they represent.…

Hello @Carissa Samaroo Welcome to the Atlassian community. Jira does not natively support showing the details of all comments per issue in the List views. The comment details are available only by drilling into the individual issue. If there was a third party app that would enable to you see the comments as part of a list…

Hello @Alexandria (Lexi) Codd As per this article, you must be an Organization Admin in order to enable or disable Atlassian Intelligence for a site/product under the Organization. https://support.atlassian.com/organization-administration/docs/what-is-atlassian-intelligence/

Hello @Stephen Call Welcome to the Atlassian community. Can you provide a screen image showing the details of the step where you are trying to Edit the Asset fields and use the Name attribute? The article you referenced does not include instructions about using the Name attribute, so I am suspecting you have not created…

Also, do these task contain subtasks, and if so, what is the status of the subtasks?

Hello @Yusei Saito Welcome to the Atlassian community. In what type of project do these issues exist? Get the project Type information from the View All Projects page under the Projects menu. Can you show use the mapping of Statuses to Columns for your board? That is found under the Configure Board option. What I would…

Hello @[deleted] The audit log for your rule execution says that the issue that triggered the rule does not match the Condition you specified. In the rule you showed us, the Condition you have specified is using the smart value for the issue Description field {{issue.description}} But the text you are looking for is in the…

Hello @Lloyd Bullard The short answer here is there is no quick way to do what you want, given you are only allocated Project Admin permissions. The article that you referenced is about managing permission schemes. That is functionality available only to Jira Product Administrators. However as a Project Administrator you…

I understand that Atlassian presents a truncated list to ensure better UI performance, you should have an option to start typing in an entry to filter the list and get matches that are not currently in the default visible list.