Trudy P Claspill Community Champion

Currently I'm not seeing a method to accomplish what you want other than initially copying all attachments and then using the Delete Attachments action to remove the ones you don't want. There does not appear to be an API endpoint that you can call to copy specific attachments from one issue to another. There might be a…

Thank you for that additional information. Copying the content of a field does not copy the Attachments referenced in the field. As shown in my image you can use the Attachments field to copy all the attachments from the source issue to the destination issue. Unfortunately there is no pre-built Automation Rule solution for…

Hello @Solaris_9 Can you clarify the following statement? Since Affects Version is mandatory, and VERSION001 was archived, the TICKET-001 can never be able to edit anymore, because the archived version will not be regarded as the value of Affects Version. Are you saying that when you attempt to edit TICKET-001 the Affects…

I did my own test with a selection list that has more than 50 options, and I had the same experience. In the Create Issue dialog all the options displayed but in the Edit/View screen only 50 displayed. If the workaround of typing in part of the option you want as a means to filter the list is not acceptable, I suggest that…

Hello @Bianca Russell Since your question pertains to an Automation Rule, please provide screen images showing the entire Automation Rule. There does not appear to be a native action for selectively copying attachments from one issue to another. You can use the Attachment field to initially copy all attachments. You can…

Hello @Swati Verma I'm glad I was able to help you. Please consider clicking on the Accept Answer button to mark your Question as Solved. This helps other users searching the community find the posts that have validated solutions.

Hello Stephen, Thank you for your patience as I try to help you debug this. In the same that you provided I don't see anything that I would expect represents a Log action for the {{AAIDUser}} variable. The value would be something alphanumeric like these: 5dedss3bccc48a0af529efa0 729184:12345ss3bccc48a0af529efa0 If the web…

Hello @Brian Haudricourt (CBH002) We are a community of users of our own Jira products. We are not employees of Atlassian. Subsequently we have no access to your Jira product and no access to any information about the users or contacts for your Jira product. You will need to reach out to people within your company to find…

Hello @Jason Schwartz Welcome to the Atlassian community. The Plans feature, available with Premium and Enterprise subscriptions, has an Auto-scheduler feature. I haven't worked with that, but I think it considers dependent/predecessor task dates when auto-scheduling. Jira does not natively have a single-button feature…

No, I cannot and do not have Teams associated with JIRA. I'm not aware of any method to entirely disable the Teams feature in Jira Data Center. If you have found a method to do that, please share! The Teams would be associated with the Plan. The Plan can have Plan-only Teams or Shared Teams associated with it. From the…

Hello @Swati Verma Welcome to the Atlassian community. Have you reviewed the documentation on Advanced Editing with JSON? https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/ It outlines the general syntax and the syntax for setting specific types of fields. A People field in a Team…

Esta é a mesma pergunta que abordei em sua outra postagem? https://community.atlassian.com/t5/Jira-questions/Diferen%C3%A7a-entre-duas-datas/qaq-p/2887091

Olá Lucas, Se você não adicionar a opção unidades de tempo {{issue.Data Início.diff(issue.Data Término)}} então a saída será impressa em dias, horas, minutos e segundos, ou seja, 639 dias 3 horas 37 minutos 17 segundos --- Hello Lucas, If you don't add the option time units {{issue.Data Inicio.diff(issue.Data Término)}}…

Olá @Lucas Donizete Cardoso , Este é um formulário que você usa para criação de problemas? Você deseja que o terceiro campo seja atualizado dinamicamente à medida que os dois primeiros campos são alterados em uma caixa de diálogo Criar problema? Ou seria aceitável que o terceiro campo fosse atualizado após a conclusão da…

Great! If you issues with this requirement have been resolved with help from my responses please consider clicking on the Accept Answer button. That will mark your Question as Solved which helps others searching the forum find posts with validated solutions.

Thank you for posting that @Caio Satyro Garcia ! That article was published in June 2024, so I am assuming the feature was not available in December 2023 when you originally posted your question.

Hello @Melissa Pitney Welcome to the Atlassian community. I am not aware of any way to undo that change. There generally are no options natively available to "undo" an action in Jira. This is one reason why it is always important to test changes on a small scale before executing them on a large scale. In your particular…

Hello @Konstantin Siegert As per the documentation, the Action Items feature is available on for the Description and Comment fields. I think it will not work for these fields in an Automation Rule because in an Automation rule you are inserting plain text while through the UI you are working with a wiki markup interpreter.…

Thank you for the screen image. Per that image you actually cannot... manually transition it from Complete to In Progress? In Progress is not one of the Statuses available when the issue status is Complete. You have to specify a status to which the issue can be transitioned from its current Status. As per the screen image,…

Hello @EnEm In what type of board do you want to make it appear? In what type of project do the issues exist? Get that info from the Type column on the View All Projects page under the Projects menu. Boards display issues based on Filters. Issues can appear in the results of any number of filters. An issue will appear in…

Thank you for that additional information. Did you also...? add a Log action to your rule to print the value of {{AAIDUser}} to the rule Audit Log to confirm that the variable has a value. That will help us confirm if they web request is finding a User account that matches the Email in the object. We need to confirm that…

Hello @Samson S Is it correct that the audit log output you showed is for rule #2? This output is correct in that it is triggered by the creation of an issue, in this case the creation of the Epic. And when it says "The following issues did not match the condition" that is also correct because the issue type is Epic and…

Thank you for the additional information. According to the log the current status of the issue is Complete, and it can't find a path from Complete to the status you specified, which is "In Progress". If you go to issue DNX-6615 can you manually transition it from Complete to In Progress? If not, what statuses are available…

I have flagged your post to raise it to the attention of Atlassian Team Members.

Hello @mohit jangid If you are not able to edit the Actor for the rule then yes, you should contact your Jira Administrators for assistance.

Hello Stephen, So, to be clear, you implemented the changes from the note at the bottom of the article? * You added the Last Sync Date attribute to your User object. * You update the AQL in the rule. * You updated the Edit Object action to set the Last Sync Date attribute I'm finding that all objects are being skipped when…

Hello @Mohamed_khorshed Welcome to the Atlassian community. Thank you for sharing the image. However, on the same page, above the section you shared, there is another setting that enables/disables email notifications. Do you have it enabled there? If you do, then your email may have gotten added to the suppression list.…

Hello @Shefali Tayade No, that is not possible. The issue type hierarchy is a global setting that applies to all projects. You cannot have one issue type at different hierarchy levels in different projects. You would need to use two different issue types that are set at the two different hierarchy levels.

My recommendation would be to create multiple rules. Rule #1: When the Epic is created If needed, have a condition to check if this is an Epic where the stories should be created. Have a Create Issue action for each of the 15 Stories. In each story add a unique identifier; i.e. a label, or a very unique keyword or code in…

Hello @Peter Hiross Are you working with Jira Data Center or Jira Cloud? Do you have Teams associated with the Plan? According to these references (community post and KB) this message will occur if you have a Team associated to the Plan where the Planning Style for the Team is set to Kanban (vs. Scrum).