Trudy P Claspill Community Champion

Hello @이우진 Welcome to the Atlassian community! As you discovered you have the new navigation in your new account. For newly created Jira instances, Atlassian may elect to enable the new navigation immediately, without the site administrator requesting it. The ability of users to disable it individually is not available…

Hello @Miran MARTIN Welcome to the Atlassian community. Jira is one solution for tracking work. Determining if it is the "best" solution depends on the requirements of your work tracking process and any other factors like costs, reporting requirements, and user access management requirements. Regarding having a project…

Have you searched the Atlassian Marketplace to look for a third party app that would provide functionality similar to what you want? https://marketplace.atlassian.com Are you looking for suggestions of apps that might suit your needs? I've never used such apps, do I don't have any specific recommendations. However here is…

Hello @Onur Yücel Welcome to the Atlassian community. Jira does not offer that sort of functionality. Are you referencing some documentation that tells you it does?

Hello @Mohan Reddy Kotla Welcome to the Atlassian community. In what way are the "not working"? Are you getting an error message? Are you getting some results but not the results you expect? None of the "commented..." items you mentioned are either native Jira JQL fields or functions.…

@Amber Elinsky Confluence works the same way. You pay for the app license based on all the licensed users (or licensed user tier, if you use annual billing) of your Confluence instance. This is stated in the Pricing section of each app in the marketplace: It is up to the app vendor to decide if they want to provide a…

Hello @Ehis Goddy I believe your question is in reference to the this: Get a badge for LinkedIn posts! I see that you commented on that article with the same question. As stated in that article: To achieve the Social Butterfly badge, you need to make at least 3 total posts about Atlassian on LinkedIn and tag the Atlassian…

My original answer still applies. Boards display issues based on filters that select issues. Any given issue can match the criteria of any number of filters. Because an issue can be references by any number of filters, and because Boards are based on filters, a given issue can be displayed in multiple boards. There are two…

Hello @Mariano Cloned/is cloned by is the link relationship assigned between two issue when you use the native Clone Issue function. If you are in issue A-1 and you execute the Clone Issue action to create issue A-2 as a copy of A-1, then A-1 is cloned by A-2 A-2 clones A-1 This relationship is often used when there is a…

Hello @Abond Syed Welcome to the Atlassian community. If you are looking for training on the use and administration of Jira, you can find free on-demand training at https://university.atlassian.com https://university.atlassian.com/student/catalog/list?search=Jira+get+started If that is not what you seek can you provide a…

Did you try searching the Internet for "jira cloud automation create issue and copy comments"? I did and found multiple posts. This one seems like it matches your scenario. https://community.atlassian.com/t5/Jira-questions/can-add-comments-to-newly-created-issue-in-automation/qaq-p/2725970

There are posts about copying comments from one issue to another. Here is one about doing so when you have cloned an issue. https://confluence.atlassian.com/jirakb/how-to-copy-comments-from-the-original-issue-to-the-cloned-issue-1236601599.html

Hello @Keith Graham Welcome to the Atlassian community. From where are you getting the numbers of users? Have you gone to https://admin.atlassian.cim and reviewed the Billing paid? That will show how many licensed users you currently have. You may have more licensed users than deactivated users. You can also reach out…

Hello @N Sreenivasulu Reddy Have you tried to construct this rule? Have you reviewed the available documentation? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ And free training? https://university.atlassian.com/student/catalog/list?search=Jira+automation Show us what you have so far. Tell us…

Hello @RaymondTing @Humashankar VJ 's response regards Customer Organizations created within the Jira Service Management product. Are those the organizations you are trying to delete? Or are you talking about Atlassian Cloud Organizations under which Atlassian products/sites are created? Those Organizations are seen when…

Hello @Angela Gabaldon Welcome to the Atlassian community. What steps did you follow to remove the users from the project? How are the users creating issues? Are they doing it by sending emails? Are they using the JSM Customer Portal? Do the users have licensed Product User access to your Jira instance or Customer Product…

Hello @Ron Jordan Welcome to the Atlassian community. There is no method to view the queries behind those lists. Jira native , simple method to get that information. I suspect that Jira is using APIs and other methods not accessible outside of Jira to get that information. The difference between those two lists: Completed…

I'm glad I could help. Please consider clicking the Accept Answer button to mark your post as Solved.

Do the issues found by the Lookup Issues action have values in the Assignee field? What are the project Types of the issues retrieved by the Lookup Issues action? What is the project Type of the project where you are creating the new issues? I tested my suggestion against a single project scoped rule where the project was…

The Workflow Transition for the transition you were trying to execute (Closing the issue) needs to be examined to see what Rules/Validators/Conditions/Post Functions it includes that may have generated the message.

Does {{subtasks.key}} work in the summary? Have you added a log action in your loop to confirm that {{subtasks.assignee.accountId}} returns a value? What is the output in the rule Audit Log for the step where you are trying to create the subtask? What are the details of your For Each step? If your For Each step looks like…

Thank you for the additional information. Reviewing the image of the Permissions, the Manage Layout permission is allocated only to the add-ons role, not to the Administrator role. The permission needs to be associated to a Role or Group to which you belong, or to you as an individual. Note also that the "add-ons" role…

Hello @Sebastián Granizo Welcome to the Atlassian community. This works: [~{{issue.assignee.name}}] Replace assignee with reporter or creator as you wish.

Thank you for that additional information. I now understand you are trying to create links between one issue (release) and many other issues (development). From the Release issue you can link multiple issues to it, but you have to type in and select each Development issue key. The Bulk Change feature does not support…

Hello @Giulio Venturino This is not possible with the Customer Notifications in the Project Settings. Those apply to all issue types in the project. An alternative is to disable the notification there and use an Automation Rule to send a comparable notification (Send Email action) when participants are changed for only the…

I recommend that you contact Atlassian support directly about this: https://support.atlassian.com/contact/#/ I saw today that a second user has posted in the community about the same issue. https://community.atlassian.com/t5/Jira-questions/Fields-are-showing-up-twice-while-creating-a-new-issue/qaq-p/2900540

Hello @Rishab Dey Welcome to the Atlassian community. I recommend that you contact Atlassian support directly about this: https://support.atlassian.com/contact/#/ Two days ago another user posted in the community about the same issue.…

Hello @Garth Bond I don't believe such a single tutorial exists for free. You can find several of the topics covered individually in various on-demand, free training available at Atlassian University. https://university.atlassian.com You may also find various tutorials available for free from individuals on You Tube. If…

Hello @[deleted] Jira Cloud does not natively support customizing the fields that display in the subtask cards within the Subtasks table. There is a change request about that. https://jira.atlassian.com/browse/JRACLOUD-70206 Until that change request is addressed, you would need a third party app to make that change.

We recommended the same solution ;-) I should've refreshed my screen before finally posting my response.