Trudy P Claspill Community Champion

Hello @[deleted] The change will not work because when you put a series of IF conditions together like that the logic is "If all these conditions are true..." So your rule now says "If the trigger issue is a Subtask and the trigger issue is a Task..." A single issue can't be two different types at the same time. Instead of…

The image you provided shows that you are using {{subtasks.assigner.accountId}} Is that working for you? The value you originally suggested would not work because {{lookupIssues}} is a list, and the way you used the value Jira could not tell which issue in the list you wanted to reference to get the value.

Hello @michelle_anderson How do you select the issues that need to be linked to the release? If you can develop an issue filter that will select the issues, then you should be able to use the Bulk Change feature to set the related Versions field in the issues to the specified release version.

No, there is not. The custom field IDs are assigned automatically by Jira as the custom field is created, based on the next available ID. If you don't keep the creation of custom fields in lock step in each environment, the IDs will diverge.

Hello @DWedekind The permission to Delete Issues is one of the Permissions specified at the project level in the Permissions Scheme used by each project. Bulk Update should be adhering to those Permissions, but I don't have an environment in which I can test that (for Data Center). A Jira Administrator should be able to…

Hello @Mathew Lederman Your process would need to include a call to the API to get the ID for the user based on searching the users for one with the specified email address, and extract the account ID from the response.…

Hello @Luis Zapata Welcome to the Atlassian community. Can you provide information on the problem you are trying to solve by directly managing the IDs assigned to custom fields? Jira will automatically assign a numeric ID to each Custom Field as that field is created in Jira. I don't believe it is possible for you to…

Another alternative is to use a JQL condition and use the following JQL: summary~"GHE" or summary~"Expedia"

Hello @JM Hoskinson To enable us to advise you on how to change the rule, please provide the following: 1. Screen images that show the entire rule. 2. Details of the step where you are trying to set the Assignee of the subtask We made need to ask follow up questions after we see that data.

Hello @Ibrahim Ennafaa Sometimes Atlassian has been able to disable things like this. Your administrators would need to open a support case directly with Atlassian to ask about that. https://support.atlassian.com/contact/#/

@Ibrahim Ennafaa Welcome to the Atlassian community! My testing was done 10 months ago. Atlassian releases changes to the Jira Cloud application every week. There could've been a change to the system that makes my February reply no longer apply. However, I just re-tried the exact same scenarios in my environment and it…

Thank you for that additional information. Can you provide a screen image of the Project Settings / People screen, filtered to find your user record, and expand the Roles drop down to show that it indicates you are a member of the Administrators group? Can you provide a screen image from the Permissions Scheme associated…

One additional note, not all fields will have the option to make them Required or Optional. Fields provided out of the box by Jira may not include that option, but all custom fields that you create should included that option.

Refer to the answer on this post: https://community.atlassian.com/t5/Confluence-questions/When-a-user-was-desactivated-what-happens-to-his-personal-space/qaq-p/1808221

Hello @N. S. Thank you for that additional information. For clarity I'll state this, but I'm sure that you are already aware of it. Changing hierarchy level information and renaming issue types at the global level affects all Company Managed projects. After we added the hierarchy lvl 2 and changed names, the following…

Here are the links I mentioned: https://community.atlassian.com/t5/Jira-questions/Default-text-for-Description-field-on-Jira-Cloud/qaq-p/785597 https://community.atlassian.com/t5/Jira-Core-Server-questions/How-to-create-a-template-for-issue-description/qaq-p/1041636…

I didn't see your reply above before adding my second response. I think my response explains what you are experiencing. Let me know if you have more questions after reading it.

Thank you for that additional information. You have another post where you talk about having changed the issue hierarchy. https://community.atlassian.com/t5/Jira-questions/Timeline-in-software-project-not-displaying-issues-from-newly/qaq-p/2899527 Does that hierarchy apply here? If you renamed the original Epic issue type…

Hello @N. S. Welcome to the Atlassian community. Are you viewing a Timeline that is part of a Plan created through the Plans menu? Or are you viewing a Timeline that is directly available from the navigation options on the left while you have an agile board displayed? If you are using the second type of Timeline, you are…

You are welcome! If your questions on this topic have all been addressed please consider clicking the Accept Answer button to mark your post as Solved.

Generally speaking fields and screen settings don't affect the presence or absence of an issue type in an agile board. What statuses are mapped to the column farthest to the right on the board view? Are the missing issues all in the statuses mapped to that column? The right most column represents work that is "done". If an…

Thank you for that additional information. In a Company Managed project it is not possible to set a default value directly for the native field named Description. There is a work around that involves creating a custom field, setting a default value for it, then copying the final value from the custom field to the native…

You can only set up a subscription for yourself or for a user group. If all the members belong to a user groups, then you can set up a subscription for each relevant user group. As to how it can be done with an Automation Rule, what is your level of experience with Automation Rules? Have you reviewed the documentation or…

For the first solution you have to replace this {{issue.comments.last.author.accountId}} with the users actual Atlassian Cloud account ID. You can get that by finding the user through the Teams menu search function. When you click on the user there the account ID will be shown in the URL. Example:…

Hello @Vasanta Kumaar We will be better able to help you if you provide the following: 1. Screen images that show your entire rule 2. Screen images showing the details of any condition or action where you are trying to evaluate the summary field 3. Screen images that show the details for the rule's Audit Log for a time…

Hello @Ayush Pathak The project permissions don't support setting permissions per issue type so it is unlike to be specific to the project permissions. Does this affect more than one project? Have you reviewed the Workflow associated with the Bug issue type? It is possible to use Workflow Properties to restrict certain…

Is there any user that can add Comments? If so, what is different about those users? Have you reviewed the Permissions settings for the project to see how the Comment permissions are allocated? What project types are affected? Gets that information from the View All Projects page under the Projects menu.

Hello @Salmankhan Pathan Are you an Administrator (Jira Product or Organization) for your Jira instance? If not, you need to reach out to the administrators of your instance to have them open the support case. They can do that if they have sufficient access, and if you are using a paid version of the product, directly at…

Hello @Dmitry Alabyan What is the Type of these projects? You can get that information from the Type column on the View All Projects page under the projects menu. What process did you go through to "clone entirely" the project?

Hello @jiralab Welcome to the Atlassian community. Jira Cloud does not support customizing the fields that display in the subtask table. There is a change request about that here: https://jira.atlassian.com/browse/JRACLOUD-70206 At this time it would require adding a third party app to get the ability to customize the…