Comments
-
Hello @rtamam You can review the Manage Apps audit log to find out when an app was installed. To get usage information you should contact the support team for the app vendor to see if they provide any tools for that.
-
Thank you for that clarification! The JQL you would need for that is "refresh test" is not empty and "refresh test" >= startOfDay(-15) and "refresh test" <= endOfDay(-15) and status != "Done" When that rule runs, it will select issues where the "refresh test" date is exactly 15 days in the past. Using a negative number in…
-
Hello @Rustam Hasanov Welcome to the Atlassian community. That same question is addressed in this earlier post. Review it and let us know if you have questions. https://community.atlassian.com/t5/Jira-questions/How-to-close-Epic-automatically-as-soon-as-all-children-are/qaq-p/1817151
-
I apologize. I assumed since the tag on your post indicating you are using the Free plan was accurate and you had only one site in the Organization. The URL of the site you remove should eventually become available again after you cancel all the subscriptions for the site and they are finally permanently deleted by…
-
You said I want to add that based on the date (the 15 days later) that day I get an email notification When exactly do you want to get the notification compared to the date specified in "refresh test"? Do you want to get it on that same date? Do you want to get it some number of days before that date? Do you want to get a…
-
The document you pasted is a set of instructions to create a Jira instance. Did you follow those instructions? "Follow the instructions below, then submit the form above"
-
The structure I presented should work. You will have to modify the places where I used issue type to reference request type instead.
-
Hello @David Treasure Welcome to the Atlassian community. You will need to cancel your subscription to to Jira product. Refer to this documentation: https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/
-
I have not worked with that specific API before. I did find another post where a user had a similar problem and found a solution. Maybe that will help you. https://community.atlassian.com/t5/Jira-Service-Management/404-when-accessing-the-form-API-endpoints/qaq-p/2370671 You may need to contact the owners of that site to…
-
Hello @Gabe Cz No, you cannot change what is displayed in those fields. They will show the Full name associated with the Atlassian Cloud account for the user. The Full Name in each user account would have to be changed to match the email address.
-
Hello @Abby Memmesheimer Welcome to the Atlassian community. In order to delete a site you have to cancel all the product subscriptions for the site. When you do that, the products are not deactivated until your next billing date, in case you change your mind and want to reactivate it. After they are deactivated the data…
-
Hello @Kordell Farley Welcome to the Atlassian community. Can you confirm for us the project type? Go to the Projects menu and select the View All Projects option. Find your project in the list and tell us what it says in the Type column. I have checked both the [Company Managed] Service management project type and the…
-
Hello @Matt S Welcome to the Atlassian community. Have you tried to create this automation rule? If so, please share with us what you have so far an on what part you are stuck. The basic structure would be: The trigger for the rule is Issue Created. 1. Next add a condition to check the type of the created issue. I am…
-
The log is indicating that there are no issues being found that match the JQL in your trigger. What is the complete JQL that you have used in your Scheduled trigger?
-
Hello @Davi Germano Amorim Welcome to the Atlassian community. @Jovin 's suggestion is not the only way to force a project to skip forward to a new sequence number. Create a CSV file similar to the following: IssueKey,IssueType,Summary ABC-2060,Story,Ignore this issue In the above * replace ABC with the project key for the…
-
Hello @Frédéric Batteux That is not possible without considering third party apps. Jira does not natively support the concept of a free, read-only user. You could allow Anonymous/Public access to your projects for free, but that would open them to the entire internet. There are third party apps that you can use to share…
-
Hello @andresd Welcome to the Atlassian community. The tags on your post indicate you are using a Free subscription. Is that accurate? Has it always been free or has it ever been paid on set as a trial of a Standard or Premium subscription? Did you set up the Jira instance such that you are an Organization Administrator?…
-
I see that you have now created a second, new post, and another Community Leader has attempted to escalate that one for your also. https://community.atlassian.com/t5/Jira-questions/Urgent-Assistance-Needed-Unable-to-Access-My-Project/qaq-p/2908339
-
There was a previous post for this that was already escalated. https://community.atlassian.com/t5/Jira-questions/Database-Problems/qaq-p/2905984
-
Hello @sneufeld Welcome to the Atlassian community. Are you referring to this app? Jira Cloud for Microsoft Teams (Official) The Privacy & Security tab of each app will provide links to Security related information. This is a user community where the members of the community are users of our own Atlassian products. If you…
-
Hello @Kalpana Jain Welcome to the Atlassian community. Jira does not support the concept of hierarchy for Jira projects, so you cannot create links between Projects. You can only create links between Issues in Projects. To create a report of all the open issues across multiple Jira Projects you should start by creating…
-
Hello @SPTECH Support Welcome to the Atlassian community! Did you intend to provide screen images? You said "like the one below" but I don't see any images in your post. Can you provide screen images to help illustrate your problem? What do you mean exactly by "if it is sent through Jira"?
-
Please provide screen images that show 1. your entire automation 2. the details of each step in the automation rule 3. the output in the Audit Log for when the rule executes. 4. the information in the Rule Details page 5. The details of an issue for which you think you should've gotten an email
-
Did you check all the other elements that I mentioned? - Individuals' Notification settings - Confirming that events are occurring that should trigger notifications to the specified users - Checking with your technical support team about emails from Jira being blocked If you have checked all those things, then the next…
-
You're welcome. I'm sorry it is not the answer you hoped for. An alternative to using separate boards per team would be to use team-oriented filters on the master board. That would enable your teams to focus on just their issues, and also be able to use the Timeline to see all the sprints.
-
Olá @Web Mobile , Obrigado por essa informação adicional. Chatgpt não é necessariamente uma autoridade válida para informações. Você deve confirmar todas as informações fornecidas por uma ferramenta de IA encontrando essas informações na documentação fornecida pelo fornecedor do produto. Sua linha do tempo não mostra…
-
It has not yet been 2 full business days since I escalated the issue. Somebody from the Atlassian Team should be getting back to you soon.
-
Hello @Amulya Thada Welcome to the Atlassian community. Where is that prompt coming from? That seems to be some form for a process that is separate from Atlassian itself. Is this from a training program provided by Atlassian, or were you directed to this form by somebody in your organization? Can you provide a link to the…
-
It is not possible to use the Project's Notification configuration to set up a notification based on the time the issue is created. You could potentially create an Automation Rule triggered by the creation of the issue, with the rule including steps to check if the current time is outside the normal business hours, and…
-
If you found that version number in your Jira product then you are using Jira Server or Jira Data Center, not Jira Cloud. Is "not able to fetch jira" the actual message you get? If not, please share the actual message. Also please share the line of code that is generating the message.
