Trudy P Claspill Community Champion

I don't see any active incidents on Atlassian's status page that would relate to this. https://status.atlassian.com/ I'm going to flag your post here to raise it to the Atlassian of Atlassian team members who can investigate from the backend. They should respond within 2 business days.

Hello @Nisha Garg Welcome to the Atlassian community. Are you working with Jira Cloud or Jira Data Center? When you click the Help button near your avatar and select About Jira, what version information do you see? Are you familiar with how to create Automation Rules? Do you have access to create Automation Rules?…

Hello @Jeffrey W. Irmler Welcome to the Atlassian community. Here we are a user community, using our own Confluence instances. We don't inherently know which instance you are trying to access, and we likely don't have access to that instance ourselves. But we can try to offer some advice if you can answer a few questions.…

Hello @jaya krishna gonuguntla _CW_ Welcome to the Atlassian community. Requirement 1 In Atlassian Cloud for Confluence there is no such thing as a user group that is native to just Confluence. User Groups are defined at the Organization level. To find out if a group was provisioned to your Organization or created locally…

Thank you for that information. Do you see an change in the UI button as you click it, as often happens with UI buttons to indicate the click/press was recognized? Do other Organization Admins have the same experience? Have you tried any of the following? * Clear your browser cache and retry * Use a private browser window…

Hello @Clare Simpson Welcome to the Atlassian community. Can you share with us the type of Space this concerns? Click the ellipses button next to the Space name in the navigation panel on the left. Tell us what the last two lines in the pop-up say. Can you share a screen image of the tabs you see across the top of your…

Hello @Maria Santos Your post tags indicate you are/were using a Free subscription. Is that accurate? Were there any other users besides you for that Jira instance? Prior to today, when was the last time that you access any data in that Jira instance? If your subscription was Free and nobody accessed the data for an…

@Mina Abdelmalek Here is a link to the relevant documentation: https://support.atlassian.com/organization-administration/docs/manage-an-organization-with-the-admin-apis/ Let us know if you encounter difficulties following that guide.

Thank you for that clarification. I'm not a Trello expert, but I can move your question to the Trello forum to get it in front of the right audience. I'll do that now. Good luck!

Hello @Laura B Livnat I'm not sure if I understand your scenario. There are two types of relationships that can be established between issue: * parent/child (based on the issue type hierarchy) * generic link The first is subject to the issue type hierarchy; i.e. Epics |-- Stories, Tasks, Bugs |-- Sub-tasks In Jira DC in an…

Olá @Observatório da Indústria , Como administrador de produto, você pode criar um Tipo de Vínculo personalizado para atender às suas necessidades. Consulte: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-linking/ No entanto, esteja ciente de que o Jira não interpretará isso como uma relação…

Hello @Mina Abdelmalek Welcome to the Atlassian community. API tokens can be generated by individual users, by Organization Admins for Service Accounts, and by Organization Admins for access to Organization-management APIs. Which were you trying to generate? Can you provide a link to the documentation with the steps you…

Hello @Sean P Bundy Welcome to the Atlassian community. Can you provide a screen image of what you are viewing? You posted in the Confluence Questions forum but used the term "board" which is often a reference to an artifact in Jira. An image would help us understand to what you are actually referring.

Hello @Hayk Sargsyan Welcome to the Atlassian community. What type of project does this concern; Software, Business, or Service, and Team- or Company-managed? Have you confirmed that the api token is not expired? Did you create the token with scopes or without scopes? How has the user been granted permissions to create…

Hello @Giovanni Da Rold As a test I recommend that you add a Log action before the Condition. In that Log action print out the value of the Request Type field from the trigger issue. That will print the value into the execution log and you will then be able to confirm that the field is set correctly by SOAR.

Hello @Nazia Hassan Welcome to the Atlassian community. If you are editing the page and have positioned your cursor within the content area of the Expand macro you should be able to add a Table macro by using the /table command.

Hello @Nikola Perisic Those setting for disabling User Invites apply only to the Atlassian Apps that are already available in the Organization/Site. @Corinne Guibert can you confirm these messages are about app that are not already part of your Cloud environment?

Hello @Michael Byrne I'm glad you found the solution. Can you share a link to any documentation you referenced that helped you figure this out? If there wasn't specific documentation, can you share with us the navigation to get to the setting and the change that was made?

Hello @Travis Scudder Welcome to the Atlassian community. Your answer talks about email handling, not the question concerns velocity reports. Perhaps you meant to add your answer to a different question.

In my environment when a comment is added and the "someone made a comment" internal notification is triggered then the email notification does include the text of the comment. I test this for a Company-managed Software project.

Hello @J_ Abraham Calvo Welcome to the Atlassian community. When was the last time you were successfully able to access the Jira data directly?

Hello @Michael Byrne Is this an internal notification from Jira or a notification received by a customer via Jira Service Management? What is the action that is causing the notification to be triggered? One might assume it is "Someone made a comment", but I want to confirm that is the case.

Hello @Nadia Khan Do you get an actual message about the board failing to load? How long does it take for that message to appear? Do the filters work when you run them through Enhanced Search? How long do they take to return data? When you created the board did you reference the saved Enhanced Search filter as the board…

Hello @deseymour Based on the example you mentioned for Epics, you appear to be trying to get the child items of he Epic. Is your goal to get the child items of the Themes? If so the JQL would be: Parent = <key for the Theme work item> In Jira Cloud the Parent field is used at all levels to record that hierarchical parent…

Hello @Vijay Singh Meena Welcome to the Atlassian community. When was the last time any of the users accessed the information in the Jira application? If Atlassian deactivated the subscription they would've sent an email to the Organization Administrators stating the reason for deactivation. Check you email spam/junk…

Hello @Karol Peake Just checking in to see if you saw my last reply and find out if you still have questions on this topic or found a solution.

Hello @Travis Scudder Welcome to the Atlassian community. Are you viewing a Velocity report associated with board for that gets issues for only a single project, or for multiple projects? Do the issues in the board appear in other boards? Are you assigning values to the Story Points field in the work items in your Space…

Hello @Tharun S Welcome to the Atlassian community. I advise you to edit your post and remove your email as this is a publicly accessible forum and anybody can on the internet can now see your email address. Have you ever been successfully at accessing Jira for the specified site? Whey what this subscription started? As we…

Hello @Alexandre Miron Welcome to the Atlassian commuity. What type of Space does this concern? Get that information by clicking on the ellipses button next to the Space name in the navigation panel on the left. Tell us what the last two lines in the pop-up say. If this relates to a Service space, an administrator of that…

Hello @deseymour First, I have found conditions imbedded within Triggers to be unreliable. You may want to remove that condition from the trigger and add it as a separate Condition component in your rule. Second in your Edit action you are trying to set the Story Points in the Epic by referencing the {{lookupIssues}} smart…