Trudy P Claspill Community Champion

Those are good points, @Bill Sheboy !

Did those changes get you the results you wanted and expected?

Forneça os detalhes dos valores em sua lista de seleção em cascata. Forneça os detalhes dos valores do seu campo Prioridade. Forneça os detalhes de como você deseja que os valores da lista de seleção em cascata sejam mapeados para os valores do campo Prioritário. --- Please provide the details of the values in your…

You need to build a JQL filter/statement that will select the parent issues you care about. Test this out by building the JQL through the View All Issues/Search for Issues screen under the filters menu. 1. Once you get the filter you want, copy it to the JQL field in the Scheduled trigger. 2. Uncheck the box below that…

Hello @Amanda TAY You are getting the warning because branching to a related issue (the Parent issue) requires that your rule already have an issue in focus. The Lookup Issues action retrieved a list of issues but does not put the rule focus on any of the retrieved issues. You can add a JQL to your Schedule trigger to…

Hello @Vimal G Welcome to the Atlassian community. What report do you want to send? If you want to send a list of issues, you can create and save a Filter that selects the issues. You can share the filter with users and they can subscribe to it to receive the results periodically via email.

As I said, showing the Epics in the issue list on a scrum board is not possible. As to prioritizing them along side user stories you can do that only in a Kanban board backlog where it is possible to show the Epics in the backlog issue list. And assigning them to sprints will be possible only by directly editing the Sprint…

No it is not possible to change the configuration of the gadget to consider issues with an empty Resolution field as Resolved. For creating valid data for future use, you should update your workflows so that transitions to "done" statuses also set the Resolution field. Based on the response to the following post it is…

You cannot. It is not possible to make Epic type issues list in the issues list section of the Backlog screen of a scrum board. Jira functionality does not support that. I would ask you to consider why you feel you need to add Epics to sprint. Typically items are assigned to sprints based on the work being scoped so that…

Hello @Casey Gould I saw another post on this topic where the author contacted Atlassian Support. They posted the response here: https://community.atlassian.com/t5/Jira-questions/Automated-Email-quot-Sprint-Ends-in-X-Days-quot-How-to-Turn-Off/qaq-p/2954063

Hello @Andrew Renault Welcome to the Atlassian community. That is not possible. The processing of emails is a closed system in Jira. There is no option for you to change the configuration of the mail handlers in the manner you suggest.

Hello @NoName Can you confirm that this is for a Jira Service Management project? If not, what type of project does this concern. The Customer Notifications in JSM projects do not support the level of complexity to specify different notifications based on different transitions. With native functionality your option is to…

Hello @Alexey Varivoda Welcome to the Atlassian community. Jira itself is not really a documentation tool. It is a work management tool. There are third party apps available that enhance Jira so that you can use it to track Test Cases and group Test Cases into plans. You can find those in the Atlassian Marketplace:…

Hello @Rahul K Welcome to the Atlassian community. "reader" is not a role that comes out of the box with Jira. That must be a role that your Jira Administrators added to your instance. Each project will have a Permissions Scheme. Projects can also share a Permission Scheme. When a user is added to a Role in a project they…

@Justin Goldberg There is currently no option to configure how far in advance the token expiration email will be sent. I recommend that you provide that feedback directly to Atlassian through a support ticket or using the Feedback option available from the Help menu.

Can you provide the following screen images? * The details of each step where you create a variable. * The details of the rule execution log for when the rule was executed. If you want to make this calculation only for the sprint that was completed and triggered execution of the rule, one change that you will need to make…

Hello @Tatiana María Valle Reyes Welcome to the Atlassian community. What is your definition of the acronym "SPI"? Can you provide screen images that show the actual rule and the details of each step? What is the output in the rule audit log when this rule executes? Can you provide screen images that show that also, with…

Hello @Shruti Pareek Welcome to the Atlassian community. You said that the "Document" issues are "linked" to the Epic by setting the "Epic Link" field. An issue that has its Epic Link field set can be referred to as a "child" issue of that Epic. You can query for the child issues of a specific Epic thus: "Epic Link" =…

The Child issues display in your image is attempting to display the estimate where you see the gray lozenge with a dash in it, on the right. The field that it attempts to show there will be based on what you selected for Estimation for your board. This works only for Child issues. The Linked Issues section will not display…

Q1: If you go to the Teams menu, search for the user, then open their record, their hexadecimal account ID will be part of the URL that is displayed. https://yourJiraUrl/jira/people/5edebb1234548a0ab529eba0 You will have to specify users that have the Assignable User permission in the project, the Assignee field will have…

Hello @Lynn Wilson What type of project are you using? Are you talking about the Child Issue display under Epics, or relationships at other levels in the issue type hierarchy? And are you talking specifically about child issues or linked issues? Child issues and linked issues are handled differently in Jira. Estimate…

Hello @CECILIA ZHENG Welcome to the Atlassian community. To specify a user in a user picker field in your CSV file use either the user's login (i.e. email address) or the hexadecimal account ID assigned to the user in the Atlassian Cloud ecosystem. To associated an imported issue with an Epic include the Epic's issue ID,…

Can you use the option described on the following page to retrieve all data for one of the Service Management project issues, and for one of the Software project issues where the same value is being used in the custom field? https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/ The output…

Hello @Kyle V Welcome to the Atlassian community. Have you double checked that in Slack all the fields that are Required for that issue type, both through Field Configuration and the Create transition Validators, are present when you create the issue via Slack? Are you able to create that issue type in that project…

Hello @Erik Welcome to the Atlassian community. Status transitions would be part of the changelog information for the issue. you would have to include the changelog in the expand parameter of the API call. https://developer.atlassian.com/server/jira/platform/rest/v10002/api-group-search/#api-group-search

Hello @JT Wieme Welcome to the Atlassian community. Are the projects Company Managed or Team Managed or some of both? What is the field type of the custom field? Is it the same custom field with a global context being used in all projects?

Hello @Milagros Pinero Welcome to the Atlassian community. Do you want to store that information in another issue? What is the relation between that issue and the issues you want to include in the sum? Are all the issues in the same project? What type of project are you using?

Hello @Akash In Filter #1 you are using status not in (Cancelled, Rejected) In Filter #2 where you are selecting what you are calling "resolved" issues (which is not the same as what the gadget considers Resolved issues) you are using status = Done In the gadget filter you have and (created <= now() OR (status = Done and…

Hello @Victor Alessandro Fraga Amaral Welcome to the Atlassian community. Please provide more information. What is the configuration for your Cascading Select List? What is the configuration for your Priority field? How do the values for your Select List map to values for your Priority field? When do you want this…

You would have to have those permissions for both Organizations under one identity. The Copy functionality can't manage the process using different identities to connect to the two Organizations.