Trudy P Claspill Community Champion

Hello @Matt Miller When asking for help with an Automation Rule it will help us help you if you provide the following: * Screen images that show the entire rule * Screen images that show the details of the step where you are trying to use smart values. * The Rule Scope - is it a single project, multiple projects, or…

Hello @Roberto Carvalho Welcome to the Atlassian community. 1. Can you provide a screen image that shows the column you want to affect? We need the context of where that column is appearing. 2. If the Priority field is in the Field Layout for the issue then you should be able to edit the value in the field. Can you provide…

Hello @salih.benice Thank you for that additional information. I don't believe that can be done with JQL. There may be an alternative solution using Automation Rules. What would you want to do with the results once you had them? Would all the issues be within one project, or in multiple projects?

Hello @clara villeret Thank you for that additional information. In what system are you trying to fill out that ticket? Based on what you have presented it appears that you may be using a ticketing system owned by some company. You would need to contact the company managing the ticketing system to get instructions on how…

Do I understand correctly that you have 2FA enabled, but you don't have access to the device from which you would get the 2FA code? And you did not save the Recovery keys when you initially enabled 2FA? If so, within the article I sent to you previously is this statement: If you've lost your recovery key, see Login issues…

Hello @Jaithra T James The two scrum board images you provided appear to be identical. Neither shows days remaining in the sprint. Can you provide an image that shows a board that shows days remaining in the sprint?

Hello @Csaba Vertessy I think you could do something like that with Automation Rules that use the Send Web Request action to call the Jira REST API. Start with an Automation Rule on Jira B, with a Scheduled trigger with a JQL to retrieve the issues where the field storing the Jira A issue key is not empty. You may want to…

Hello @salih.benice Welcome to the Atlassian community. Can you provide a more detailed example of your use case?

Hello @Sundram Trivedi With regard to making this happen by modifying the Workflow, there are limited Validators available natively for Jira Workflows. You can find the list here: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-validators-for-company-managed-projects/ There are several third party…

Hello @Jedsada R_ After entering the amount of time in the Time Spent another field should appear named Date started that allows the user to specify the date and time at which that work started.

Hello @Yuki Murai Welcome to the Atlassian community. The list of Assignable users will be based on the allocation of the Assignable Users permission for the project. Permissions can be granted to user groups and individual users even if the groups, group members, or individuals have not been added to the people assigned…

Hello @Ping Zhou Welcome to the Atlassian community. As stated in the message you will need to contact Atlassian support. https://support atlassian.com/support/#/ The code provided needs to be provided to Atlassian support. The code is added to log files to help support find the log entries from the time when the problem…

If you are the administrator of the Project you should be able to view the Permissions Scheme for the project by going to Project Settings and selecting Permissions. You won't be able to modify that Permission Scheme. You would have to ask your Jira Administrators to make the modification.…

Hello @Lorlita Spann Welcome to the Atlassian community. If you want to change the description that appears for a field for limited issue types you would do that by modifying the description associated with the field in the Field Configuration.…

Hello @Corinne Guibert Essentially you need to base your plan on a filter that selects all issues from MAIN and all issues linked to MAIN issues. Natively Jira does not provide filter capabilities to produce that. It would require a third party app like Adaptavist Scriptrunner Enhanced Search. There are other apps that…

Hello @clara villeret Welcome to the Atlassian community. This is a community of users of the Atlassian products. We're happy to interact through this forum to help you, but I think very few of us will volunteer to have a live conversation with you. Can you provide more detail about what you are trying to accomplish and…

Hello @Jonathan Castrillon Welcome to the Atlassian community. What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. Can you provide a screen image of what you are seeing?

Oh, wow, good catch! I didn't notice in your image that the List tab was missing.

Hello @Claude Do you have both the Jira product and the Jira Service Management product active on your site? If so, each user that you want to be a Collaborator (vs. an Agent) must have at least a Jira product license in order to see the JSM project, and also be assigned to the Service Desk Team role in the project. If you…

It is not a configurable setting, so no, it doesn't appear in any of the settings screens.

Does it happen for your in other projects? Do other users have the same issue?

Hello @Vijay Kumar Based on my experience working with Scrum boards the Sprint burndown is not based on subtasks. It is based on the parent issues transitioning to a status in the right-most column of the board.

So, when you hover over the widget it shows you one URL, but when you click on it you are directed to a different URL?

When you click on the Backlog tab itself the board should display and include a numeric ID in the URL. What is the numeric ID? In my system when I hover over (don't click) the Completed widget in the upper left corner of a Summary screen, the URL that shows is for the List view, not for a board. What do you see for the…

I concur. Such a filter cannot be constructed with only native Jira filter capabilities. Besides the apps that @Mikael Sandberg mentioned, another one that would work is Scriptrunner Enhanced Search which provides the issuesInEpics() function…

Hello @Jeff Brooks Welcome to the Atlassian community. Can you confirm this is for a Jira Software project? Get the project Type information from the View All Projects page under the Projects menu. Can you provide a screen image of the Summary tab and point out the specific elements you are clicking? Can you provide a…

Hello @admin It seems like you have answered your own question based on the posts that you have added to. Do you still have an outstanding question on this topic? https://community.atlassian.com/t5/Jira-questions/Re-Re-Ticket-ID-should-not-start-with-1-new-project/qaq-p/2958375/comment-id/1108072#M1108072…

Hello @sri mulyani Welcome to the Atlassian community. You have ended up here because Pi Network is using an Atlassian product, Jira Service Management, but it looks like their JSM server instance is not working. I would suggest you use any of the other options to contact the team listed here, https://minepi.com/safety/ I…

Hello @George Loose Jira does not have a native feature to filter for issues that have been moved from one project to another. There are third party apps that can provide that functionality. I have not used any of them so I can't offer a specific endorsement of any of them. I found one mentioned in this post in an answer…

Hello @Arturo Oaxaca - Administration If your issues is exactly the same as the above and the Manage Layout permission is allocated only to the atlassian-addons-project-access role, then the Permissions scheme needs to be modified to allocate that permission to another Project Role to which you belong.