Trudy P Claspill Community Champion

Hello @K Rahul Jira filters are for retrieving issues, not working. You may be able to create a filter for issues that have work logged during a specified time frame, but the out put is all data for all issues that match the criteria Jira does not have any options natively available in the UI to report only the time logged…

Hello @Jedsada R_ What error are you getting? I can see one potential problem. Your rule is triggered by an issue transitioning to Done. When that happens you want to transition a linked issue to In Progress. In your rule you have a Condition to check if the trigger issue has linked issues. But that does not change the…

Are you trying to update your Epics or your User Stories or both? Are all the different types of issues in the same Jira Project? Is the scope of this rule one project, multiple projects, or Global? What you have should work for updating your Epics based on the data from their child User Story issues, depending on the…

Hello @Jared Grywacheski Jumping in on this thread... Your post tags indicate you have a Premium subscription. Is that accurate? If so, I think Valerie's information about Discovered Products does not apply. With an Enterprise subscription you can have an Atlassian Cloud Organization under which you have multiple Sites.…

You are welcome! If my responses helped you implement a working solution for your requirement, please consider clicking on the Accept Answer button above my response to mark your Question as Solved.

If the incident does not seem to be the cause of your performance issue please provide more information. 1. Provide a screen image that shows the entire rule. 2. Provide details about how you determined the rule is "slow". What timing information are you referencing?

Hello @Sheeba Gethsi Scwartz Jira does not provide a "percent complete" field that you can reference for an Epic. It presents that information in the Jira UI when you view the Epic, with the calculation being done when the view is loaded. If you want to reference a "percent complete" value for the Epics using a Jira macro…

Hello @Shettsline, Marisa M Welcome to the Atlassian community. The post you mentioned is not making use of an issue type named "issue". What information within that post makes you think that? I ask so that I can help you correct your thought process. You said your issue type hierarchy is Epic -> user story -> task This…

Hello @Jesse Elezi Welcome to the Atlassian community. There was an incident that degraded performance of Automation Rules. It has been resolved, but if your Automation Rule was created before the incident was resolved you may still be impacted. Refer to the Past Incidents section of this page for more information.…

Thank you for that image. One thing to clarify is that you tagged your post as being related to Jira Cloud. The screen image you provided shows the graphics used in Jira Data Center, not Jira Cloud. When asking for help with an Automation Rule it is important to accurately identify your hosting/product type (Cloud vs. Data…

I'm glad you found a solution. In the Customer Portal are the customers able to see the Epic and its child issues in a hierarchical view?

The nature of the display in the Plan timeline is to show the issues hierarchically. Issues for which the parent is not included will show at the bottom. You mentioned "dependent" epics. Are those Epics linked to the Initiative you are displaying using issue linking functionality? There is a Dependencies view for Plans…

Yes, you would create two separate transitions and each would have its own Conditions and Validators. For example, let us say I wanted to require fields during the transition from Selected for Development to In Progress, based on the value of Priority. First, if there is a global transition to In Progress, that transition…

Hello @Ramon Masachs Automation rules operate asynchronously in the background and cannot provide interaction in the Jira app with the user. They cannot cause a pop-up to display in the UI. If the Notifications configuration for the project includes notifications being generated when the status changes, that should…

Thank you for that additional information @Mary . Following the steps you specified, I have not been able to recreate your problem. Have you tried accessing the same List view screen in another browser application, clearing your current browser application's cache, or using a private browser window? Are there other users…

Hello @rselvanathan Welcome to the Atlassian community. In order to advise you we will have to see the rule you have constructed. Please provide screen images of * your entire rule * the rule details page * the error message We may request additional information after you provide us with those basics.

Hello @devansusaf99 Welcome to the Atlassian community. On the right side, where you have "Target end", you need to use a Smart Value to get the value from that field. Have you learned about Smart Values? https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/ The exact smart value you need…

Hello @Randall Johnson @Anastasia G There is an active incident under investigation that is affecting the performance of the Automation feature. Refer to Atlassian's Status page for more information. https://status.atlassian.com/ Click the displayed tiles to get more information about incidents for the related products.

Hello @Bradley.Burton Welcome to the Atlassian community. An issue can have only one parent at a time. If those Epics are children of Initiative #2, then they cannot be shown as children/nested under Initiative #1 unless you change their parent from Initiative #2 to Initiative #1. If you want those Epics to show in your…

Hello @Fabian Wentz Welcome to the Atlassian community. The change of display from a list to a table is being rolled out by Atlassian. You can find more information about that here: https://community.atlassian.com/forums/Jira-articles/It-s-now-easier-to-configure-fields-for-child-issues/ba-p/2963652 Roll outs of new…

Hello @kim de Voigt Welcome to the Atlassian community. What type of projects are you working with? Are they Team Managed or Company Managed? Are they Business, Software, or Service Management? Get that information from the Type column on the View All Projects page under the Projects menu. You can create a Filter to select…

Hello @Artur Lebiedziński Welcome to the Atlassian community. Based on the announcement of this change, there does not appear to be a way to change back to the previous view. https://community.atlassian.com/forums/Jira-articles/It-s-now-easier-to-configure-fields-for-child-issues/ba-p/2963652 You may want to add a comment…

Hello @Mary Welcome to the Atlassian community. Do you have the Backlog view enabled for your Kanban board? What is the Status of the new issues you are creating in the List view? Have you confirmed that Status is mapped to a column in your Kanban board? What type of issue(s) are you creating? Additionally, I haven’t found…

Hello @Mich Blas Welcome to the Atlassian community. The issuesInEpics() function will give return to you a list of children of the Epics, where the Epics match the criteria in the parentheses. In the above case you would get Story, Maintenance, Bug, etc. issues that were children of Epics where the status of the Epic was…

The functionality should work. Have you tried a different browser application, a private browser window, or clearing your current browser application's cache? Do other users have the same error under the same circumstances? What version of Jira are you using? You can get the version information by clicking on the Help…

You need to have Jira Product Admin access. Project Admin access is not enough.

Hello @Brandon Zhu Welcome to the Atlassian community. The ability to update issues via CSV import is available only to Jira Product Administrators through the External System Import function. Do you have that level of access?

You can find more information in this article. https://community.atlassian.com/forums/Jira-articles/Jira-s-fresh-look-and-navigation/ba-p/2958737

Hello @Subha NS Welcome to the Atlassian community. Jira does not provide specific functionality for test cases. You can create a custom issue type and call it "Test case". Or you can look in the Atlassian Marketplace for third party apps that add custom functionality for tracking test cases and test cycles.

@Noah Kaufman @Tom Mike is correct, and I was wrong. I must've had a typo in my search in my Jira instance. There IS a Trigger in Automation Rules for Version Created. https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Version-created--updated--released All the info I said about setting up a rule…