Trudy P Claspill Community Champion

Hello @Noah Kaufman Welcome to the Atlassian community. EDIT: Automation Rules do have a Version Created trigger. Ignore the next two paragraphs about webhooks. https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Version-created--updated--released The Automation Rules feature doesn't have a…

Hello @Steve Moon Welcome to the Atlassian community. Yes! One solution is to use an Automation Rule that uses a Scheduled trigger. If you are unfamiliar with the Automation Rules feature here are some resources. Free, on-demand training at Atlassian University:…

Every user granted access to Jira will have the equivalent of Project Administrator access for all projects, but they are not Jira Product Administrators nor Organization Administrators by default. Those roles have to be granted to them intentionally.

In a Free site a person would have to have the Organization Admin role in order to suspend or deactivate a user, I believe (looking at my own Free site).

It is unclear from your original post if any other users have Organization Administrator access for your organization. Can you clear that up?

Hello @Nils Kümin Was that user also the only email specified for the Billing and Technical contacts? If so, the response from Atlassian previously concerning situations like this (Organization Admins who are no longer affiliated with a site and used a personal email address) is "You have to work with that individual to…

@Johan Janssens @Guadalupe Aliseda-Canton @Andrew Werling Review the answer posted by @Anja Konhauser And I would encourage all of you to consider opening a support request directly with Atlassian to have the issue investigated further.

One of my colleagues pointed me to this brief Community article about this new feature: https://community.atlassian.com/forums/Jira-articles/It-s-now-easier-to-configure-fields-for-child-issues/ba-p/2963652

Hello @Aline Veyradier It sounds like you are working with an Automation Rule. Please show us screen images of the rule you have constructed, and the details of the step where you are trying to set the start and end date in the Epic. There are several posts that discuss setting the dates in Epics based on the dates in the…

Hello @Kauana Rodrigues dos Santos If this is a workflow for a Company Managed project you can add a Condition to the transition. Use the Value Field condtion. Specify the Status field is not equal to Post Mortem Team Managed project workflows have a Value Field restrictions also, but it does not support use against the…

Hello @Victor Chibuikem You may be finding post in the Jira communities about Pi Network because Pi Network uses Jira Service Management as their support portal, and their Jira instance was (and may still be) not working properly. The messages customers were seeing when trying to access that portal included "Jira Service…

Would you anticipate intentionally having more than one child issue that has "Project Meetings" in the Summary. Or is the intention that you want to only ever have one of those for a given Epic? Do Task and Story issue types use the same workflow and the same fields (required and optional)?

Based on my internet searches with Google the problem relates to the use of assistive technologies, like screen readers. Do you use such a technology in your browser? The self-service solution would be to disable the assistive technology. I would also recommend that you ask your Jira administrators to report the problem…

The rule is currently triggered by Issue Created, so it will run for each newly created issue. You could also, within this rule, review all the issues under the same parent Epic to make sure they have the Label if it should be there. To do that you would add a For Each: Related Issues: JQL step. Use that step to find and…

Hello @Christine de Thibault You pay for apps based on the number of licensed users of your Jira instance. If you have 50 licensed users, you pay for the app for 50 users. Some apps provide a mechanism to limit which users can actually use the functionality. However, even if the app provides such a mechanism, it would be…

You're welcome! If my response helped you solve your requirement please consider clicking on the Accept Answer button to mark your Question as Solved.

Yes, Lookup Tables, maybe more than one, would be the way to go. https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-lookup-table Lookup Tables have two columns; a "key" and a "value". The keys would be the values from your custom fields. The associated "values" in the table would be the…

The issue key for any issue is the ABC-123 identifier for that issue. Below the JQL field in the Related Issues Condition there is a Validate query feature. If you click that do you get any results for your current JQL? If you change the JQL do to what I suggested do you get any results from the Validate feature? With your…

@Prachi Bolar Is it the Administrator project role or the Administer Projects permission? Other roles, groups and user could have the Administer Projects permission.

@Prachi Bolar Is it correct to assume that only a user assigned to the Administrate Project permission will get that option, since creating Components requires that permission?

@charles.hooghkirk Based on my testing the Issue Field Value condition does not support the Select list (cascading) custom field type. You will have to use smart values. If you want to look at only the child value of the field, the smart value would be {{issue.field name.child.value}}

Hello @hmakwana Are you wanting to see the changes to a form that has been submitted, or do you want to see changes made to the configuration of a form? There does not appear to be any audit log to track changes to the configuration of forms. What types of errors are you getting?

Hello @charles.hooghkirk Welcome to the Atlassian community. Are you trying to create one rule that will apply to multiple projects? Or are you trying to work out the details so that it can be replicated for separate projects specific rules? Can you confirm the Types of the projects where this rul, or copies of the rule,…

You're welcome!

* I have a free environment, and I upgraded to Standard. * I added a user to my site and made sure that they had no assigned role at all in the Jira product and belonged to no groups. * I changed the permission scheme of a Business project so that only the Administrator role had permissions. * Under my admin credentials I…

When the user attempts to access the form, what do they see?

Hello @Steven Janvrin Can you provide a screen image of where you are seeing the option to create an Objective issue?

Hello @Stephen Stone I don't believe you are missing anything. I have not found an announcement in the Community, nor an entry in the Blogs, nor can I find the new table view described in the documentation. Looking at a system where the change has rolled out, I can't find anything in the administration settings that…

Hello @GlotzTube Welcome to the Atlassian community. Have you always been using Jira and Confluence under Free subscriptions? Or did you at some time pay for the subscriptions? Have you considered unsubscribing from the apps, and resubscribing to them to see if that resolves the issue? You could also try uninstalling the…

Hello @Terry Do you know which app it was specifically? If you are able to access the Manage Apps page for your Jira instance, do you see an app listed there that has a name indicating it provides functionality related to integrating Office or Excel with Jira? Without knowing the specific app you are using it is hard to…