Trudy P Claspill Community Champion

Are the projects Company Managed or Team Managed? Is the Assignee in the source project a user that has the Assignable User permission in the destination project? Does that Assignee have access to the destination project and permission to work with work items in that project? Are there any conditions, rules, or transition…

Hello @marianna_taborda Can you confirm these are issues in a Service Management project? And is it a Team Managed or Company Managed project? You can get that information from the Type column on the View All Projects page under the Projects menu. If it is a Team Managed Service Management project, that column will say…

Hello @Ayush Lawania Are IHD and DH projects or work items types within the same project? If projects, what types of projects? * Company Managed or Team Managed? * Software, Service Management, or Business? Automation Rules do not currently have a Move Work Item action because moving work items can be complex. The…

Thank you for the additional information. All work items have a status, which is included in a Status Category. When viewing the item details you will see the Status in a colored lozenge on the right above the Details panel. If the Epics don't show a green lozenge there, then generally they should be displayed in the Epics…

Hello @Craig Krohn Welcome to the Atlassian community. Could you clarify - are the QA's working in sprints also? What problem are you trying to solve by tracking Development work completion separately from QA work completion for the same item? Is the item considered "done" after the development work is complete, or must…

Hello @Liana Malentsyan Welcome to the Atlassian community. What type of project is it? Get that information from the Type column on the View All Projects page under the Projects menu. If the project is Company Managed, then during creation of a Company Managed project there is an option to Share Settings with another…

Hello @Yme van der Linden Welcome to the Atlassian community. What type of project is the VC project? You can get that information from the Type column in the View All Projects page under the Projects menu. What is the Status of each Epic work items? Epics will not show in the panel if they have a status in the Done Status…

Adding to this... Public forms will give your employees the ability to submit requests, but I don't believe that will give them the ability to see the board or otherwise use the Jira application to view or update the issue.

Hello @Raynara Alves Blaque I think the message with the hash codes probably says "if this problem continues, contact Atlassian support", or something similar. The hash codes are useful only to Atlassian support to help them zero in on the entries in the log files (that only they can view) for when the problems occurred.…

Adding to this... The "All unassigned issue types" is always present in a Workflow Scheme. It ensures that there is some workflow used for every issue type that might appear within the project where that issue type has not been explicitly associated to another workflow. Otherwise a new issue type might be added to the…

Hello @Sukanya Gummadi Welcome to the Atlassian community. That does not describe the default behaviour of the Jira application. That appears to be a requirement defined by the company that owns and manages the Jira instance you are using. They may have customized the Jira application to adhere to those requirements. You…

Hello @Siwei Tang Welcome to the Atlassian community. If you have only native Jira filtering capabilities available, you cannot get what you want. Do you have any third party apps that extend the filtering capabilities of Jira? This search from the Atlassian Marketplace is a partial list of such apps.…

Hello @Erik d_Arbois Welcome to the Atlassian community. The first step is to ensure that each filter you have used in each gadget has been shared with the people who need to be able to see the data in the dashboard. You also need to make sure that those people have access to view the work items in the Projects that are…

Hello @Ayana Tonouchi Welcome to the Atlassian community. There is an active incident disrupting access to https://admin.atlassian.com Refer to Atlassian's Status page for more information: https://status.atlassian.com/

Hello @nagendra You did not create the branch correctly. The branches you created are For Each: Sub-task As @Bill Sheboy instructed, they need to be For Each: Most Recently Created Work Item

Hello @Selvam Welcome to the Atlassian community. Are you still experiencing this problem?

Hello @Lindsay Kirsch There is no setting for that at this time. There is a change request for being able to do that on the Backlog screen specifically. https://jira.atlassian.com/browse/JSWCLOUD-22341 I haven't found a change request that is specifically for that feature for a Board.

Hello @chris sieverts When you use the Assess Users step of the JCMA process it is identifying duplicated emails based on looking only at the user accounts in your on-premise instance. That step is not comparing the on-premise users' emails to emails in accounts in Atlassian Cloud. When the user and data are migrated to…

Hello @Naved Shah Welcome to the Atlassian community. Can you explain what you think a "Jira Service account" is? Which of the Jira integration listed on the page you referenced are you needing? You can create an account directly in Atlassian Cloud, it does not have to be created in AD. You must provide a valid and unique…

Hello @Richard Cho Wouldn't that apply to all access to the UI also? The post author asked about restricting API access.

Hello @Piotr Witka Your screen image for My API Token is from a self-hosted (i.e. Data Center) Jira Product. The author of the post specified Cloud as their Deployment. That is the Atlassian-hosted SaaS products. Your information does not apply to the Cloud/SaaS product.

Hello Martyn, Looking at this response you provided to Bill: We have a main projects board (Project 2) that covers all our tasks relating to our digital development. This project has many in-house users. I am trying to assess the possibility of creating a project run by a third-party developer (Project 1) who will manage…

Can you provide a video clip that illustrates the steps you are executing and the results? How do you know the subtask is not being created? Have you tried creating as many subtasks on another issue in the same project? Have you tried with an issue in another project? Do other users encounter the same problem?

@Bill Sheboy Will there not be a problem with parallel branch execution?

Hello @Vikram Welcome to the Atlassian community. What are the exact steps you are executing when you say "trying to publish the build info on a stories comment"?

In the workflow editor you would need to click on the arrow for that transition to see the "things" that can happen related to a transition. The exact presentation depends on the type of project and whether you are using the old or new workflow editor.

Hello @Patty Margerum Welcome to the Atlassian community. There is not a limit to the number of subtasks you can create under a work item. However, if you are creating a large number of subtasks, that may not be very usable for your end users. It can also result in it taking longer to display the parent issue. There is a…

Hola @Analista Xegmenta , Bienvenido a la comunidad de Atlassian. Las etiquetas en tu publicación indican que usas la suscripción gratuita. ¿Es correcto? ¿Puedes encontrar el proyecto en la página "Ver todos los proyectos", en el menú "Proyectos"? ¿Eres el único usuario del sistema? ¿Eres administrador de producto de Jira?…

Cześć @Marcin Świentek , Witamy w społeczności Atlassian. Nie, nie jest to możliwe w tej chwili. Jest prośba o zmianę. Możesz dodać swój głos: https://jira.atlassian.com/browse/JRACLOUD-91555 --- Hello, Welcome to the Atlassian community. No, that is not possible at this time. There is a change request for this. You can…

Hello @Jean Honlet Does the error happen for every work item that you transition to "done" in that project? Does the error happen for all users that try the same action? Have you tried the same action in a different browser application or a private browser window, or after clearing your browser cache? What type of project…