Trudy P Claspill Community Champion

Regarding your question: Just to confirm, is there any way of not showing the "Description" on the card? Was now I have this 2 fields with very similar use. It appears that with native Jira functionality it is not possible to remove the Description field from the work item layout, at least in a Team Managed Business…

@Raynara Alves Blaque The new error message you are seeing is an entirely new question. Please start a new post for that by clicking the Ask a question button at the top of the Community page.

You're welcome. Have you tried dragging the Description field from the issue layout on the left to the Available Fields area on the right? If my responses have helped you, please consider clicking the Accept Answer button above my responses, which will mark your Question as Solved.

I didn't take pictures but I was happy to see @John Funk again and meet current and former colleagues Larry Brock, Amanda Cortez, and @Luis Machado And so many new friendships were forged!

It was so great to meet you @Amanda Barber and Erika Larson!

Thank you for the additional information. The issue being reported in the first log indicates that the rule cannot set a field (Assignee) that doesn't appear on the Create Work Item screen for the work items being created If you can add the Assignee field to the screen that is displayed for the Create Work Item operation,…

Based on my experience the ability to map to the Issue Key field was available only to Jira Administrators and you would only see it if you accessed the original import functionality through Settings (the gear icon next to your avatar) > System > External System Import. I don't do CSV imports very frequently so I can't…

Hello @Dan Spearing It is intentional that Remaining Estimate is not changed automatically if Original Estimate is changed. Refer to https://jira.atlassian.com/browse/JRACLOUD-42743 Why do you want to change the Original Estimate? How will you be able to monitor the accuracy of your estimation if you change the Original…

Hello @Eric Satterthwaite Welcome to the Atlassian community. I did not think that non-admins could do that previously, but if you say you could I won't argue. There was a recent change to rebrand "issue" as "work item". In the field mapping list you now need to use the Work Item Key field instead of the Issue Key field.

Hello @Mateo Eidson From what page are you getting that view of a sprint in a board? I don't see a view like that in my Jira Cloud environment. Knowing what page you are viewing could help us provide you with better advice.

Hello @Gopi Ramamoorthy Welcome to the Atlassian community. Can you tell us about the problem you are trying to solve by implementing this? Perhaps we can suggest how to address the problem in another way. It is not possible to restrict API access by IP addresses.

Hello @Jakob Lindström Welcome to the Atlassian community. What is the custom field type "customfield_XXXXX"? The attribute "key" may not be applicable to the custom field depending on what type of field it is.

Hello @Christel Gray Actually, Team Managed project work items can be displayed in a board that is associated with a Company Managed project, if the filter is constructed correctly. I have recommended to most of my clients that they disable the ability to create Team Managed projects because it can result in uncontrolled…

Hello @Jonathan Rynd Welcome to the Atlassian Community. This is a community of users of the Atlassian products. It sounds like you really need to talk to somebody at Atlassian about that email to get an explanation. Your administrators (if you are not an administrator yourself) can open a support case with Atlassian to…

Hello @nagendra Welcome to the Atlassian community. We cannot help you debug an error until you show us: 1. The details of the Create Work Item action where you are creating the subtask and trying to set the Assignee 2. The details of the audit log when the rule runs. Make sure to click all the ">" character that appear on…

Great! If my response addressed your problem, please consider clicking the Accept Answer button to mark your Question as Solved.

@Aashish Adhikari Welcome to the Atlassian community. Given that my answer on this ticket is almost a year old, and the option I described to use the breadcrumbs is no longer available, I recommend that you either contact Atlassian support directly (if you are working with a paid subscription) or you start a new Question…

There are a variety of possible causes based on my internet search for "jira is licensed" can't click install button Because of the variety of possible causes and some recommended solutions being to directly update the database, which is always risky, I recommend that you open a support ticket directly with Atlassian to…

Hello @Martyn Sheriff To make the work items in Project 2 read only you need to apply a Permission Scheme to it where no user, project role, or user group is granted any of the permissions that would allow the work item to be updated. You will want to ensure that one group - atlassian-addons-project-access - is granted all…

I don't have an environment where I can test that specific functionality, and I am not able to debug the issue more without that. I have reached out to other Community Champions to ask them to take a look at this issue and provide advice if they can.

After dragging the field to the column on the right did you at any point click on its Trash Can icon to completely delete it? That would delete all data that had been stored in that field also. Creating a new custom field with the same name would not restore the field. If you did not fully delete the field, how long was…

I'm glad I could help! Don't hesitate to create new Community Questions for new topics to get help address new problems.

Have you visited the Learning area of the community? https://community.atlassian.com/learning There is a lot of free, on-demand training available there. There are also some live learning sessions available. There are also learning opportunities available through Atlassian Community Events. https://ace.atlassian.com/ There…

Hello @Raynara Alves Blaque Welcome to the Atlassian community What type of project are you using? Get that information from the View All Projects page under the Projects menu. Did you delete the field entirely or did you simply remove it from the screen?

Hello @Neha Kashyap Welcome to the Atlassian community. Jira Administrators can create Automation Rules. They also can set permissions for who else can create Automation Rules. If you have access, you would find the options under Project Settings. If you don't have the option, you will need to contact your Jira…

@Raphael Lopes How does this update the fields in the issues that reference the object?

Hello @Alfiya Vali Welcome to the Atlassian community. You shouldn't need to add Story points as an available custom field because it should be available by default.

Sadly, you are correct.

Hello @Tanya Courtney Unfortunately @Kai Becker 's answer is not entirely on point for your scenario. It is true that you cannot apply a Workflow Scheme to a Team Managed project. However, you can have different workflows per issue type in a Team Managed project. Go to Project Settings > Issues Types. Click on the issue…

Hello @Tina Greenslade Welcome to the Atlassian community. Note that this is a community for users of the product rather then the avenue for contacting Atlassian support or billing teams. I advise you to reach out to the Atlassian billing team direction through this page:…