Trudy P Claspill Community Champion

Hello @Lana Kelly Have you tried using the Copy from Trigger option?

Hello @alexandra_martin That is not a native feature of Jira. I must be getting done by some customization. Possibilities are: 1. An Automation Rule 2. A workflow post function (when it happens based on a change of Status) 3. A script, which could be triggered in a number of ways If the Team field is being cleared, there…

Hello @Grayden Donald What do you mean by "old" Jira and "new" Jira? Are you trying to move data from one Jira self-hosted (Server or Data Center) instance to another Jira self-hosted instance? Are you trying to move data from one Jira self-hosted (Server or Data Center) instance to a Jira Cloud (software-as-a service)…

@Andrej Orszagh The Create Issue dialog will default to showing the last issue type you created preselected by default. The default item type you specify in the scheme applies only when you have never created an item. Or, possibly, when you have cleared your browser cache. Or, possibly, if the project you have specified…

Hola @Laura Valencia , A la derecha del rombo de Estado se encuentra el campo Resolución. Si el campo no tiene valor, se muestra como se ve. Si sí lo tiene, se mostrará como una marca de verificación verde y texto. El campo Resolución debe configurarse en la Transición del Flujo de Trabajo. Si personalizó su flujo de…

You're welcome!

When you use the Clone action in a rule by default it doesn't create the Link between the source and destination issue. In the Clone action you have to explicitly add that by choosing to set the Linked Issues field.

You're welcome! If my response has helped you solve your problem, please consider clicking on the Accept Answer button above my responses to mark your Question as Solved.

The attachments should stick with the issue as it is moved from one project to another. You should test that with a test issue that has a test attachment.

Hello @Josh Drake Do you mean that the "Copy Form", "Edit request type of this work item" and "Assign the work item to" action are not being applied to the work item by the Clone Work Item Into action? The way your rule is structured, that is what I believe is happening. When you enter into the branch, the focus is still…

Hello @Mark McFadden Thank you for confirming that you are trying to set default text for the Description field to appear in the Create Issue dialog. What type of project does this concern? Get that information by going to the View All Projects page under the projects menu. Find your project in the list. Tell us what it…

Hello @Mohana Krishna Pasupuleti Welcome to the Atlassian community. You said you are "planning" to move issues. That implies that you have not already moved the issues. But you also said "the attachments are missing". That implies the you have already moved issues. Have you already moved issues, and found that the…

Hello @Mark McFadden Please see my response that got posted at about the same time as yours. Can you clarify if you want the default text to display in the Create Issue dialog, or are you trying to set default text for a Description field that gets left blank and is saved that way?

Hello @Genevieve Lariviere Welcome to the Atlassian community. You can use the Automation Rules functionality for that. Here is a link to the documentation: https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ You can also find free, on-demand training on the topic in the Community Learning area. Here…

Hello @Mark McFadden Welcome to the Atlassian community. You cannot use an Automation Rule to set default values for fields in the Create Issue dialog. Automation Rules are triggered by the completion of an event. If you use the trigger Issue Created, then the rule does not execute until after the issue has been created…

You need to use different syntax, as shown in the document link I provided; i.e. issueFunction in linkedIssuesOf("subquery", "link name")

Hello @Naveen kumar Can you clarify for us if you are using Jira Data Center (self-hosted) or Jira Cloud (SaaS)? Go to the Help button near your avatar. Click it then click the About option? What information do you see? What level of access do you have? Are you a Jira Administrator, and administrator for the on project, or…

Hello @Chayoung Kim As an alternative to using/modifying the Created date, have you considered adding a separate custom Date field that you could use to note the date of actual occurrence? You could automate the filling of the field to use the Created date when the issue is created, and then be able to modify that custom…

Hello @Emily Kao Thank you for that additional information. Team managed projects are designed to allow for project-specific customizations that are isolated to that one project without affecting other projects, whereas Company Managed projects are designed to use entities that are defined globally and are shareable…

If you have ScriptRunner you should be able to use the linkedIssuesOf() function that they provide. https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/issue-links#find-linked-issues-of-a-subquery-linkedissuesof

You're welcome!

Hello @Emily Kao Welcome to the Atlassian community. Before we address how you might accomplish that, can you tell us why you want to accomplish this? What problem are you trying to solve by have a copy of an issue in another sprint, but synchronizing updates from the copy back to the original? As to why you might be…

Hello @William Welcome to the Atlassian community. Jira does not provide that capability natively. It would require a third party app such as ScriptRunner or JQL Search Extensions, that extend the JQL capabilities. Do you already have an app like that, or is your company open to acquiring such an app?

Hello @brittani benally Welcome to the Atlassian community. The Free subscription does not support customizing permissions at the Project Level. In the Free subscription of Jira all users who are granted a User license for the product have the equivalent of Project Administrator access in all Software and Business projects…

Hello @Chuck Oleary Refer to this document for information on the EXT lozenge next to Sprints in a Plan. https://support.atlassian.com/jira-software-cloud/docs/what-are-external-sprints-in-advanced-roadmaps/

I don't know if there is an app that can accomplish that. I've never needed such functionality, so I have not done the research. You can explore apps in the Atlassian Marketplace to see if there are any that suit your requirement. https://marketplace.atlassian.com

Hello @Lemmy Welcome to the Atlassian community. Setting the color to red for an issue that is not resolved and for which the Due Date value is in the past is a native, non-configurable feature of the Calendar view for a project. Customizing card colors in the Calendar view is not possible but there is a change request for…

Hello @Suriya Kumar Sivasubramania Welcome to the Atlassian community. What do you want included in the report? Are you looking for a list of issues, a sum of story point, ...? Automation Rules include triggers for Sprint Started and Sprint Completed, so you could automate collection of data based on those events.…

Hello @Eliyahu Klein --CNTR I don't think that is possible at this time. The ability to edit the child issues in this table would be based on the ability of the user to edit the child issue if they were viewing it directly. For instance, if they have the ability to change the status of the child issue when viewing it…

I did not see the option to set a default Role for internal comment visibility mentioned as a feature in the original announcement from May 2024 https://community.atlassian.com/forums/Jira-Service-Management-articles/New-Restrict-your-internal-notes-to-project-roles-or-groups/ba-p/2704909 I didn't find a change request for…