Trudy P Claspill Community Champion

Thank you for that additional information. Can you provide a screen image from the Teams area showing that the GMAT team actually exists? Are other users having the same experience? Have you tried - clearing your browser cache, - a different browser app, - or a private browser window?

What you see in each board would be dependent upon the base filter used by the board. If the board's filter isn't scoped to include issues that might be in the sprint then you won't be able to see all issues in the sprint in the board. As you have found, you would have to look at multiple boards. If a sprint might have…

Also I'm having trouble finding information in the JWT documentation about using "selector." as part of the expression. Do you have a link to reference material that demonstrates that usage?

Did you use the Expression Parser Test Page to test the expression you are using against one of the issues retrieved by the selector?

Hello @Viswaprasad M Welcome to the Atlassian community. Your post Deployment Type tag says Cloud, but in your other tags you added "data center". Are you using Jira Cloud or Jira Data Center? Have you created Teams in your Jira instance? Can you provide a screen image as evidence that Teams have been created? Can you…

Hello @Nelson Nittala Can you show us the Automation Rule you tried to use? Which limit are you exceeding with the Automation Rule? To get the child issues: - Are you using a JQL in a Scheduled trigger? - Are you using a Lookup Issues actions? - Are you using a Branch For Child Issues?

Hello @Rachel Alexander One way to address this is by creating a branch after you create the Story. In the Sub-task creation set Parent to Current Work Item, or use the smart value {{issue.key}}

Na sua regra, você parece querer usar várias ações de Problema de Pesquisa com diferentes JQLs e executar diferentes conjuntos de ações com base nos resultados. Você pode explicar todo o propósito e o fluxo da sua regra? A estrutura pode precisar ser alterada. Sua regra pode interromper o processamento se a primeira…

Hello @Samantha Adrichem The above image is over 4 years old. Atlassian Cloud products are constantly changing. Now the option shows at the bottom of the Details panel.

@Gor Greyan Have you tested that yourself with issues that should match a condition beyond the first one? I have. It doesn't work. Please see my answer explaining why it doesn't work.

Hello @PATRICIA MURPHY That is an interesting dilemma. The first thing I would question is the concept that the development team can consider their work "done" if the group that opened the bug has not yet accepted the solution. How do they know that their work is actually completed if the reporters have not accepted the…

Hello @Emilia KASPRZYK Was the information I provided helpful? Were you able to solve your issue? I have edited my previous response slightly to add a Condition within the branch.

Hello @Diane Was the information I provided helpful? Were you able to solve your issue? If not, can you provide the additional information I specified in the first paragraph of my previous response, please?

Hello pvala@micron.com Welcome to the Atlassian community. The above JQL provided by @Brita Moorus is not quite what you need. Breaking it into its components: (created >= "2025-01-01" AND created <= "2025-01-31") That will get you issues created inclusively between two dates. (created >= "2025-01-01" AND created <=…

Olá @Fabrício Fernandes de Souza , Um ponto que as respostas de John e Deivid não abordaram na última etapa da sua automação: vincular o item recém-criado aos itens que possuem o mesmo resumo. Para fazer isso, você precisará adicionar sua ramificação "Para JQL" após criar o novo problema e adicionar uma ação nele para…

Hello @padel padel Welcome to the Atlassian community. Are you trying to select the date from a calendar widget or type it in? What happens when you try to set it to a weekend date? Do you get an error message? If so, do you get the error message immediately or when you click the button to save you entries and create the…

Hello @Sherif Aly Welcome to the Atlassian community. Since you don't have the Create Project option in that menu, it is unlikely you have enough permission to create a Team Managed project. You can also click the View All Projects option and see if the Create Project button displays on the resulting page. If it does not,…

Hello @Murali Ananthapuram Welcome to the Atlassian community. I also work for an Atlassian Solution Partner. However, I have more than one Atlassian Cloud Account. I concurrently login to Atlassian Cloud with multiple accounts by using different browser applications and private browser windows. For instance I am logged…

And there was no way I could resist when the local cat adoption shelter featured a cat named Eeyore. Luckily I was cat-less at the time so it was a no-brainer to adopt him.

Eeyore has always been my spirit animal. Is it any wonder that I gravitated towards a career in Software QA?

Hello @Mireya Cintora What type of field is the custom field you are evaluating? Looking at your image of your rule it seems like your custom field might be "Facility" and it might be some sort of selection list, but is it a single-select field or a multiple-select field? Or is it a Labels field, or the Components field?…

Actually I think the difference would be based on how user management is handled. In a Free site, like mine, other users can be made Organization Admins by drilling into the user account details and assigning them the org admin role. And there is no org-admin group listed in my Free site. My Organization is, I believe,…

Hello @Tom Ries.Contractor Welcome to the Atlassian community. I notice that the issues in the first image are from a project with the key "OAK". The issue in the second image is from a different project with the key "OAKS" I notice also that the name at the top of both images is the same - Sprint 215. What typically…

Hello @Mohammed_Zeyad In your current rule you must select the issues to operate against. How are you doing that? Based on what I see you must be using a JQL in the Scheduled trigger. Please share the details of the trigger and the details of the JQL. When a JQL is used in the Scheduled trigger the actions in the rule will…

Oops! We provided the same answer, and you were first. I should've refreshed the page before saving my answer.

Hello @Julie Mason Welcome to the Atlassian community. I would do the following: 1. In Role Administration make note of the numeric ID assigned to the Role of interest. 2. In Global Automation, export all the rules. This creates a JSON file. 3. In a tool that supports formatted JSON editing/searching open the JSON file. 4.…

To search for users that include the inactive user you have to use their Atlassian Account ID; i.e. "Multiple User Picker[User Picker (multiple users)]" in (62bbbb835111209f4fdebf71) To get that user's Atlassian Account ID you could either - go to https://admin.atlassian.com and look the user up, display their user account…

Hello @Cash Coyne To do this in an Automation Rule I believe you would have to use the More Options and Advanced Editing with JSON to remove a user from a multiple user picker field without affecting the other users in the field, similar to the example for adding a user to the field.…

Hello @Sheila Connolly Welcome to the Atlassian community. Can you provide a link to the tutorial page you found? The page may be incorrect or not applicable to your situation. What type of project does this concern? Get the project type information from the Type column on the View All Projects page under the Projects /…

Hello @James Hutchins Welcome to the Atlassian community. Refer to this documentation for how to grant administrator roles. https://support.atlassian.com/user-management/docs/give-users-admin-permissions/