Trudy P Claspill Community Champion

Hello @塩原　理仁 Welcome to the Atlassian community. Another way that may have been managed automatically is with a Workflow Transition Post Function. That could've been made available through a third party app. Additionally you may be thinking of the pop-up that can display when transitioning a subtask to "done" by dragging…

Thank you. Without Jira Administrator access I don't believe that you can link items together within the Bulk Create process. I base that on the statement in this document that creating parent/child links is not supported during Bulk Create. Creating generic links would leverage the same capabilities as creating…

So if it is company managed, instead of creating tickets like SDLC-1, SDLC-2 can I instead create tickets based on the product? So if I have a project called ACME inc, I don't want tickets to be ACME-1, ACME-2....I'd rather them say SQL-1 or INFRA-2 reflecting the type of work needed on that ticket The short answer is no,…

With only native functionality you cannot build conditions into a Validator. What you would need to do is create multiple Transitions to the Canceled status, and use Workflow Conditions to determine which users can execute which transitions.…

Hello @Keisha Phoenixx Do I correctly understand that you want to set up this issue type hierarchy for a Team Managed project? "Epic" (level 2) |-- "Feature" (level 1) |-- Story/Task (level 0) |-- SubTask (level -1) As I mention Team Managed projects support only 3 levels within the project. To add levels above that (level…

The External System Import mentioned by @Piyush Annadate _ACE Pune_ is available only to Jira Administrators. If you click the gear icon near your avatar in the upper right corner and see an option for "System", then you are a Jira Administrator. Can you provide a screen image showing the Project Page where you are finding…

@Prachi Bolar The Audit Log is not available for Free plans, which the author indicates they are using.

Television - I have so many programs that I loved. For this post I'll pick - Firefly Movie - The Abyss I'll have to think a bit more for music...

Hello @Joanne Henry Welcome to the Atlassian community. According to the following page "activity" is logging in and viewing a page. API usage doesn't qualify as activity. https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/

Hello @Nick Whiteley You can find the public roadmap for Cloud products here https://www.atlassian.com/roadmap/cloud You can find the public bug and change request Backlog here https://jira.atlassian.com/secure/Dashboard.jspa

Hello @tamernada Welcome to the Atlassian community. Do you have a question related to this topic?

@Gor Greyan Removing values from there will remove the values from all projects. That is the global list of available priority values. The author asked about making changes for just their project.

@Gor Greyan Your cron statement would not limit the schedule to the first Sunday of each month, which the author stated as a requirement. * Create a ticket the first Sunday of March, June, September and December Your cron would run on every Sunday. You can find online cron generator/validators, such…

What would you be using in your branch declarations? I encourage you to build your solution in your environment to test it out.

@Sebastian Santoyo This topic appears to be a duplicate of the one you already started here https://community.atlassian.com/forums/Jira-Service-Management/Linked-Issues-Create-Queue-or-report/qaq-p/3064240 I will stop responding on that Question and start contributing here. In the future it would be better if you did not…

You appear to have replicated this same topic in a new question. https://community.atlassian.com/forums/Jira-Service-Management/Automation-rule-not-copying-custom-field-values-from-linked/qaq-p/3066258 So I will stop contributing to this post and start contributing to that one. Having multiple Questions on the same topic…

Hello @Sebastian Santoyo As I mentioned in my previous reply, please show us the output in the Audit Log for the rule. That will provide critical information needed to debug your issue. * Can you confirm that the rule is triggered by creation of the RED issue? * Is the JQL you have specified is attempting to retrieve the…

Hello @bianca_meze Welcome to the Atlassian community. You can find the documentation for the native Automation Rules feature here: https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ You can also find free, on-demand training on the feature in the Atlassian Learning area available from the Learning…

@Josué Tayou sadeu Please see my previous responses. This is not the correct place to request help with the Pi network.

@Jams Tung Welcome to the Atlassian community. There are work-arounds. @Calvin and I each provided an option in our answers posted on Friday.

The value that I cherish is "Engage with Heart and Balance". I try to assume positive intent in every post I read, even if that is not the first impression I get. Sometimes that first impression is more about how I'm feeling that day then about what the author intended. I try to be thoughtful in the responses I provide. It…

Hello @Julian Varela Taja Welcome to the Atlassian community. This was acknowledged as a Bug by Atlassian but was closed in 2020 as Won't Fix. https://jira.atlassian.com/browse/JRACLOUD-72871 You could open a support case directly with Atlassian asking their support team to open a new bug for this to see if traction can be…

Hello @rfrazier1 Welcome to the Atlassian community. For clarity can you tell use exactly how you are accessing the Bulk CSV Import feature? There are multiple ways to access the feature depending on your level of access. Knowing which method you are using will enable us to advise you more effectively.

Hello @Lennard Kuyten Welcome to the Atlassian community. Take a look at the response on this post: How can I see which email address customers emailed? I haven't tried it myself, but let us know if it works for you!

What output are you getting in the rule's Audit Log when the rule executes? Make sure to click on the ">" arrows to the right of the messages to expand all the details.

Thank for that clarification. Reviewing the documentation for the app: https://docs.teamlead.one/crm-for-jira-cloud/Working-version/getting-started-with-crm ...it states: It is assumed that an issue is being raised from one company, so an issue can be linked only to one company even in cases when a Reporter has more than…

Obrigado pelas informações adicionais. Já perguntei isso antes, mas quero verificar novamente. Quero confirmar se os campos Cliente e Conta estão na tela Criar Problema, usada para uma subtarefa. Vamos tentar confirmar isso de uma maneira diferente. Acesse as Configurações do Projeto. Expanda Itens de Trabalho e selecione…

I think an important life skill (in cultures where this is common) is how to shake hands. I can't tell you how many times in professional settings I've shaken hands with somebody whose hand was like gelatin. Another important skill goes hand-in-hand [see what I did there? ;-) ] with what has been mentioned already…

Thank you for that additional information, @Pablo Verdier . I have not worked specifically with incident management before. I found this KB about setting the Responders field via Automation. https://support.atlassian.com/jira/kb/automate-responder-field-updates-in-jira-for-faster-incident-management/ In learning about the…

What keeps me motivated at work is the endorphin rush I get from solving problems and learning new things. It also helps to hear that my efforts are appreciated; positive feedback is a great motivator.