Trudy P Claspill Community Champion

Thank you for that additional information. What is the Type of the project into which you are trying to import the data? Get that information from the projects list available from Projects > More Projects > View All Projects. Can you confirm for us the field types in Jira for the two date fields you are trying to populate?

Hello Lloyd, No, you cannot add a User Group to the Request Participants field. It is a User Picker field, not a Group Picker field. If your Support Team Members are Service Desk Agents then they can see all the issues in the Service Desk project where they are members of the Support Team role. There is no need to add them…

Hello @sravani vennapusa Looking at the page describing the Atlassian products that can be used for free, I don't see Jira Align listed. https://www.atlassian.com/software/free I don't think you can use Jira Align for free. When I click on the product link in the Atlassian website it takes me to the Strategy Collection…

Are you trying to import data to an existing Jira project? Can you confirm for us the field types in Jira for the two date fields you are trying to populate? Can you show us a sample of the raw CSV file text showing data in those two fields?

Hello @Haile, Eskinder The format you chose is day/month/year, but the data on you file is apparently month/day/year. Try MM/dd/yy

Hello @Anwesha Pan Based on the current kudos system each of those options comes from the kudos page which currently does not include an option to include any additional information about the kudos being sent. It is also possible to send kudos from specific content by hovering over a person's name and clicking the kudos…

Hello @Lloyd Stoltz Welcome to the Atlassian community. Can you clarify this comment? "we added the "Request participants" on each screen in a Jira project" What type of project was that? Get the project type information from the project list available from Projects > More Projects > View All Projects. As @Marc…

Said another way: The Notification Scheme determines which notifications to send, when to send them, and to whom they should be sent. The Personal Settings allow you to say you don't want to receive the notifications.

Hello @Zain Ahmad Khan Welcome to the Atlassian community. To get help with getting another person made an Organization Administrator for your company's site submit a ticket through https://www.atlassian.com/company/contact/purchasing-licensing#/ Ensure you select "Continue without logging in" . From there, the Atlassian…

Hello @Asier Vadillo What is the scenario for your rule? I'm thinking that a possible work around (I haven't tested this) is to use the Transition action in the rule to execute a looping transition and set fields at the same time. As I said, I haven't actually tested that. My original idea was to actually add a looping…

Hello @Samantha Concepcion Welcome to the Atlassian community. Is there a reason you could not use a Global Rule so that the table is created only once? Automation Rule tables support only a key and one value, so you would need multiple tables within the rule if you have multiple values to associate to a key (Project name).

Have you raised a ticket with Atlassian Support about this? My expectation would be that neither this rule by itself nor Bulk Change should send out a notification when the Parent field is updated if you have disabled the "send notifications" option Perhaps Atlassian Support can provide an explanation. And if they do, it…

Hello @Rick Collins I concur with @Varsha Joshi From a board you can't save a filtered view as a new Saved Filter from which you can create a new board. You need to build the combined filter separately in the Search Work Items screen and save it there. Then you can create a board based on that saved filter. You could start…

Hello @mstein Welcome to the Atlassian community. If your rule makes a change to an issue, as this one does to change the assignee of the trigger issue, and you want to reference that updated information later in your rule, then you should add a Re-fetch action after that change. Otherwise the rule may be using cached data…

You will have to contact the administrators of that Confluence instance to get help accessing it We are a community of users of our own instances with no access to the one you are trying to access. We won't be able to tell you the specific person to contact I suggest you start by contacting the person who told you to…

It might not be the rule that was setting the Assigned to you. It is possible in a Company Managed project to configure the project to set the Assignee field upon creation based an the Component set in the issue.…

Hello @sammy.tleis Welcome to the Atlassian community. You can find information on limits for creating sandboxes in this document. https://support.atlassian.com/organization-administration/docs/sandbox-limits/ You can have only one sandbox site per production site on the premium plan. If your production site hosts both…

I'm glad to help. If my responses helped you achieve your requirement, please consider clicking on the Accept Answer button above my responses. That will mark your question as Solved, which helps others search the community find posts with validated answers.

{{issue.customfield_Email}} is not going to be a valid smart value. When trying to access a field using a smart value you follow {{issue. with either the field name or you use customfield_##### where ##### is a unique number that has been assigned to the custom field. What you have used is neither of those. Is "Requester…

Thank you for that additional information. Please provide screen images showing what you have built so far for this rule.

Hello @Rob Mason Have you reported the issue to your Jira Administrators? Has a support case been opened with Atlassian on this issue? I would strongly advise you to get a support case opened with Atlassian as they would have access to look at the backend Cloud systems to get more details from logs about what might be…

Hello @Zervos, Michael Welcome to the Atlassian community. If you have the destination email properly specified in a field in the issue, then you can use the smart value for that field in the To configuration of the Send Email action; i.e. {{issue.Your Email Field Name}} To enable us to help you with your rule, please…

Hello @Valerie Lipow As of now I don't see any screen images added to this post. Without those images I cannot assess what might have been done by your colleague to move the story. In the answer I provided the only difference in terminology that I used was "issue" instead of "story". Otherwise I believe I used the same…

@Kate Pawlak _Appsvio_ If the author's goal is to add template text to the Description field, vs. displaying it separately as shown in their image, it is most definitely possible to do that without an app. Team Managed projects support adding default text to the Description field. For Company Managed projects it requires a…

Hello @Nancy Elshaier Welcome to the Atlassian community. Are you able to access other pages in the same Confluence space, or pages in other Confluence spaces? If you can access other pages in the same or other spaces then it is possible the specific page or a page under which it is nested has a Restriction added to it. Or…

Hello @Christopher Pio La Luna Welcome to the Atlassian community. I've checked the Status page and there doesn't appear to be an active incident that would cause this. https://status.atlassian.com/ Here we are a user community and don't have any access to your instances. Normally I would say you should open a support case…

Hello @Angie Hall Welcome to the Atlassian community. What you want to do can be done with the Free plan. To be able to update Workflows a user needs only to be a Jira Application Administrator. You can grant that access to any of your users in the Free plan. Through the gear icon select User Management. Find the user.…

Hello @Silvia Saric Welcome to the Atlassian community. What type of project does this concern? You can get that information by clicking on the three dots next to the project name in the sidebar on the left. You say the text already is shown on one type of issue and you want to show it on another. I would start by looking…

Hello @Tobias Viklund Welcome to the Atlassian community. If I understand correctly you want to use Automation to edit the information in a Version when the Version is created. You are not trying to edit a work item. Is that correct? If so, Automation doesn't have an action for editing the Version itself. It has actions…

Hello @Sven Loe In which tab is this view being seen? Is the project Business or Software? Has Issue Security been set on the Epic to limit its visibility? Check the padlock icon in the upper right corner when viewing the Epic details.