Trudy P Claspill Community Champion

Hello @Gor Greyan Thank you for your reply, but you are incorrect. A rule will exit when an IF condition evaluates as false. Let us say my field has options: All, French, German, Spanish. Let us say I set the field in an issue to select All, French, and German; not Spanish. Let us say I have a manually triggered rule with…

Hello @Mohamed Jainul Haneef M I Welcome to the Atlassian community. There is a grace period after you cancel your subscriptions during which you can change your mind and reactivate your subscription. You'll have to wait for that grace period to expire and for Atlassian to fully process your cancellation requests before…

Hello @Hart Hoppe Welcome to the Atlassian community. When I look at the Profile page for my own Organization I see a section that says Outstanding steps with a button to View steps: Do you see anything like that? Click the View steps button. What does it says still needs to be done? Here is an example of what I see.

Hello @Mohamed Jainul Haneef M I Welcome to the Atlassian community. Please follow the guidance in this document for all the steps required to be able to delete an Organization. Delete your Organization Let us know if you have questions.

Hello @Rosa Fossi You appear to have more than one account here in the community, and this Question was posted under the other one. Notice the different avatar. You may have multiple accounts linked.

Hello @Clint Young If you are working with a Team-managed space then the Kanban board allows you to set only the Maximum limit for a column. This is different from a Company-managed space where the Kanban board allows you to set a minimum and maximum limit for the column.

Hello @Oliver Schultz Welcome to the Atlassian community. Per this document What are space roles in Jira Service Management? ...the user will need to have a JSM User License and be assigned to the Service Desk Team role in order to see the Queues. That will give them full permissions as a Service Desk Team member for that…

Hello @Zihao_Guo Welcome to the Atlassian community. This is a user community. We don't have access to manage your access to that Confluence instance. You will need to contact the administrators of that instance to get assistance. If you are not sure who that is I recommend you start by contacting the people that…

Hello @Harshil Nani Welcome to the Atlassian community. Yes you can definitely have both apps on the same site and license them under different plans. I recommend you work directly with Atlassian Billing Support to downgrade your Confluence plan. It may not be possible to downgrade until your next renewal date.…

I posed the question to Chrome Gemini to ask why Jira Software Server installed on Windows 11 and then uninstalled would still appear in the Control Panel. It provided the information below. I have no way to verify the information but you may find it useful. As a side note license sales for Jira Software Server ended in…

While I applaud everybody's achievements I am questioning the accuracy of the top 10 @Evie Z_ . When I signed of on June 30 @Tomislav Tobijas was far ahead of everybody else for the quarter and there were others in the top 5 that are not on your list.

Can you enumerate the exact steps you are executing, and provide screen images to illustrate what you see at each step? Are you getting any kind of error message? What is the name of the Jura application and the version number that you are seeing in the Control panel? When did you originally install the application? From…

Hello @Linae Luong Welcome to the Atlassian community. Can you provide links to the posts that you found that said it is possible to see date fields in the basic/standard Timeline view? It is possible that the posts are providing outdated information or actually referring to the Timeline in the Plans feature. To the best…

Hello @Rob Peters From the Organization if you look under Apps > Atlassian apps, have you confirmed there that there are no Atlassian apps associated with the sites? Clicked through the Manage button next to those sites and then reviewed Connected Apps to make sure that there are no Marketplace apps installed on those…

Thank you for that additional information @luan cerqueira If it has been 5-6 months since anybody has accessed the contents of that Jira subscription and it was a Free tier subscription, then it is highly likely that the subscription was deactivated and the data permanently deleted by Atlassian about 3 months ago. Refer to…

Hello @luan cerqueira Was your Jira subscription a Free tier subscription or paid subscription? When was the last time anybody successfully accessed it? I ask because Atlassian has a policy of deactivating Free subscription that are left inactive. For complete details on that scenario refer to this article I recently…

Hello @Crystal Tziallila Vogler Welcome to the Atlassian community. This is a user community. We don't have access to do anything with your account. We can offer advice, though. This documentation provides instructions for deleting your user account.…

Yay, ducks!! Fun topic, @Dave LIAO ! I almost always carry a bag of some sort, so I have many things in my EDC. There are certain things I must always have with me if I choose to not carry my purse for some reason, and those include (besides ID, money, and phone); ibuprofen/naproxen, sunglasses, lip balm. The slightly more…

Hello @jaya krishna gonuguntla _CW_ Let me back up a step. You said in your original post: I'm fetching Confluence space permissions using the REST API. For each permission entry, I retrieve the user details. And later in the original post you said: API: f"{base_url}/rest/api/space/{space_key}?expand=permissions" Are you…

Hello @Kristy Welcome to the Atlassian community. Adding to what the others have said, you could consider setting up Automation Rules to clone the issues after the project is created. Automation Rules cannot clone the entire issue hierarchy in one rule and maintain the parent/child links. You have do use multiple rules and…

@Gabriela - LeanZero Just a point of clarification: In your response you talk about Company-managed and Team-managed projects and end asking if the user is using Cloud or Data Center. The tags on their post indicate they are using Data Center.

Hello @Rob Peters What steps are you executing to try to remove of the sites? What happens when you try to remove the sites?

@Martin Runge Adding users to a Standard plan doesn't increase the usage limit. It is set to a fixed number, not a number per user.

Hello @Yii-Jen Deng Welcome to the Atlassian community. If you are referring to a Confluence subscription that was deactivated due to inactivity, with the timeframe you specified your data has already been permanently deleted by Atlassian and they can no longer retrieve it. I recently published an article on this topic…

Hello @jaya krishna gonuguntla _CW_ , The email visibility setting can be either "only you and administrators" or "anyone". It can't be both. So which one is it? If it is "only you and admins, then only that user and admins of the environment will be able to retrieve the user's email. Are you an administrator?

Hello @Naveen S Welcome to the Atlassian community. Unfortunately we won't be able to help you. This is a user community and we are customers (and vendors and partners) of Atlassian. We are not the administrators of the system you are trying to access. You'll need to work with the administrators and support for that…

Hello @lilliy whipp walsh Welcome to the Atlassian community. This is a community for questions about the Confluence application from Atlassian. Do you have a question related to that?

You should find a button that is a question mark in a circle next to your avatar in the upper right corner of the Jira application. When you click on that you should find an option to Give feedback about Jira

Thank you for that additional information @Damian Alvez . Can you navigate to https://admin.atlassian.net and select the Organization under which this subscription/site exists? Can you then select Apps > Atlassian Apps and confirm that the Jira app is listed there and does not have a warning symbol next to it? If there is…

Hello @ajay rajput If the fields are relevant and important have you considered making them required so that they can't be left empty?