Trudy P Claspill Community Champion

I see you are attempting to use the Automation feature within Assets. Are you aware that with ScriptRunner you also get some functions for accessing Asset objects in Jira's Automation for Jira feature? https://docs.adaptavist.com/sr4js/9.7.0/integrations/automation-for-jira What version of Jira Data Center are you using,…

Hello @True Indian JQL returns a list of issues. At the bottom of the list you can see the count of issues returned. Getting the list of issues where the Status field is set to "done" is quite simple: status=done If you are new to Jira or new to using JQL specifically you can find free, on-demand training on these topics…

Are you able to view other pages in the same space? To debug why you cannot view a specific page requires us to ask questions that only Confluence administrators or an administrator for that space will be able to answer. The first step would be to get the information from the Share settings of the page by clicking the…

Hello @Gor Greyan Having linked issues and having child issues are two different things. If you want to find Epics that have no linked issues you could try the ScriptRunner hasLinks() function. https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/issue-links#find-issues-with-links-haslinks…

Hello @Warida Alam Chowdhury Welcome to the Atlassian community. Note that we are a user community, using our own instances of Confluence. We don't have access to your Confluence instance and are not the administrators for your Confluence instance. If you provide more information about your problem we might be able to…

Hello @Daniel Piszro Welcome to the Atlassian community. Simply begin typing in the name of the desired project to filter the list to projects that match.

Hello @Petru Negrusa Can you share a screen image of your entire rule, please? I believe you are encountering a problem because in Data Center asset object dates are stored as the number of seconds since the start of Unix time: the start of day on 1 January 1970. Since they are not stored as dates comparable to how dates…

Hello @John Bradley Yes, you could do exactly as you described with Jira/JSM and the Assets feature. The Automation Rules feature would enable you create a scheduled rule that would execute a search for Asset Objects based on a query using the criteria you specified. In the Automation you could then create a new work item…

Hello @Rob Verhoeven Welcome to the Atlassian community. For the free Jira product plan there are two levels of access that can be set in the Directory; Jira Application Administrator and Jira user. With the Free plan all users granted access to Jira, regardless of access level, will have the equivalent of the…

Hello @Marina Savitskaya Welcome to the Atlassian community. I have flagged your post to raise it to the attention of Atlassian Team members. You should hear from them within 2 business days.

Hello @Simon Adams Welcome to the Atlassian community. The first option is to reactivate or recreate the original admin's email. If that was an email address in a domain owned by your company, that may be possible for your company to do. If that is not possible then you will need to contact Atlassian Licensing Support.…

Plug the smart value I suggested into the First Value field. Put the email address of interest in the Second Value field.

You could create a rule trigger by Issue created. Then add a Smart Value Condition. In it use the smart value for the email of the user in the Reporter field - {{issue reporter.emailAddress}} Compare that to the email address of interest. Follow that with a Manage Watchers action 

Hello @Lynne Ricker-Ward Welcome to the Atlassian community. Have you tried accessing the information through a private browser window or another browser application? Do other users have the same experience? Have you reported the problem to the Confluence Administrator? It is possible that you don't belong to a group that…

The terminology has changed. "Apps" is the new term for "Products".

Hello @Moriah C Welcome to the Atlassian community. What version of the product are you using? In what field is the user trying to search for users?

Hello @Júlia Miranda Welcome to the Atlassian community. You can cancel your subscriptions to products by following the guidance here: https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

Hello @Trenton Finley Look at the bottom of the Trigger. There is a checkbox that you have checked that limits the issues to be selected to ones that have changed since the last time the rule executed. I suspect that the issues are not getting updates between one execution of the rule and the next execution 

That should work. Did you use the Validate Query button to confirm that the JQL retrieves issues within the context of the rule?

Hello @Christian Piermayr It is not possible to directly set a default value for the Description field in a Company Managed project with only native Jira functionality. One option is to use a third party app like ScriptRunner Behaviours. A work around using only native functionality is more complex: * Create a custom field…

Are you using a free subscription or a paid subscription? If you are on a paid subscription you can get help directly from Atlassian by opening a support case at https://support.atlassian.com/contact/#/

Hello @Digvijay Singh Gehlot Do you have experience with creating Automation Rules? If not I recommend that you take advantage of the free, on-demand training available for that topic through the Learning link at the top of the Community pages. Have you tried to construct this rule? If so, provide screen images of what you…

Hello @Jezie Grafilo Welcome to the Atlassian community. Have you reviewed the app documentation concerning the permission configuration settings? https://documentation.codefortynine.com/deep-clone-for-jira/managing-permissions-and-access-in-deep-clone-for-

Hello @Samir Talibov Welcome to the Atlassian community. When was the subscription deactivated? Were you paying for the subscription or using the free subscription? Atlassian will permanently delete the data in a deactivated subscription after a period of time. The period of time depends on whether you were using a free…

Thank you for the additional information. Is the project Team Managed or Company Managed? You said the field should not be editable. Should the content be visible to the user? Will the information in the field be used in any way during the life of the issue by process within Jira or by external integrations with Jira?

Hello @Henri John How is your response substantial different from the one I provided?

Thank you for that additional information. Can you confirm that you want to add a Watcher, which would be a licensed Jira user or JSM Agent, rather that adding a Request Participants, which would be another user that has only Customer access to the JSM instance?

Hello @Raymond Correa What is the exact criteria you want to apply? Is it a specific single email address as the sender/reporter? You talked about using a wildcard. How would you want to use the wildcard, specifically.

Hello @Raymond Correa The process of applying the new workflow will check the existing issues to see if the statuses they are currently assigned exist in the new workflow. If they do not you will be required to select a new status for them from those that do exist in the new workflow.

Hello @henry.he Welcome to the Atlassian community. Please share with us the code that you are using to call the new API endpoint including the payload you are providing with the call. We can't debug your problem without seeing how you are trying to use the endpoint.