Benjamin_tmh9yg Community Champion

Thank @Corinne Dent . This is great quick overview of team managed projects for scrum setup. Is there a similar one for the Kanban? 

Thanks. The 2nd link is definitely incorrect. The Microsoft link sent is also strange. The link you copied shows the link twice. Just wanted to let you know that if you use the similar hyperlink like yours in Excel...I don't see an issue. If it indeed related to the SSO connected to your JIRA instance, try the work around…

Hi @Regina Payne-Owings , The URL looks fine. It doesn't look like its related to Jira. When the 2nd tab opens, what is the URL that is displayed? -Ben

Hi @Marcelo Sanchez , There must be something else blocking it. If you confirm that's the e-mail sent to you , it should be the same if you are using the same rules. Possibly confirm the whitelist just to make sure the spelling of the e-mail address matches. For example, system with/without an s. If you are an admin, you…

You welcome. Here's the starting point in documentation for automation. https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/ Also, there is a Jira automation group here that you can join. Look under products. -BEn

Hi @Bryan Grude , Not aware if there is something out of the box. You may need look into a confluence app. It will be good to mention the platform your Confluence is running on whether it's a server, DC, or cloud. Certain apps may work for certain platforms. Here's some apps that may address your needs:…

Hi @Regina Payne-Owings , Do you have details of the underlying URL link that is used in MS Excel? There shouldn't be another tab unless something was configure as such underneath the link. -Ben

Hi @Steven ls , Not sure if there's a mechanism to check with a field to trigger off of. However, if you have a user select their location from a drop down. You can create a Jira automation rule to use that location field, and route the ticket accordingly. Hope this helps. -Ben

Hi @Marcelo Sanchez , It depends who you set to run the automation rule, do you have an automation user set? It would probably that e-mail used for that user. Also, you can set to send an e-mail to yourself to test what e-mail is being used. -Ben

Hi @Yadala Ravitheja , You should be able to find it under License Details under the confluence administration page. Also, you should be able to find it if you are a license contact and have login to my.atlassian.com. Hope this helps Ben

Hi @Helen C , Not sure if the automation does schedulers where is check at a frequency since the trigger is not by time. Might want to try filter subscriptions. Set a JQL to check every 15 minutes and then if there's nothing queried, it doesn't send any notification at all.…

Welcome @Victoria Ayisi !

Hi @HRaman , I'm not sure why you need to transfer. If the other Jira Cloud admin can add your account(e-mail id), then you will have access to that Jira cloud instance. -Ben

HI @charmaine sandhu , It really depends on the ALM you want to link or integrate to. Some have an add-on or a connector which you can use. For those that do not, you will need to create a custom solution. -Ben

Hi @Devendar Gangapuram , There's no screen shot attached or shown. May want to try attaching it again. -Ben

@Lyall Pearce , There's usually should be two contacts for the licensing that is tied to the license. One is the billing contact at your company and the other is the technical contact. If only one of those contacts left, one of them should be able to login and check the license and update the contacts. Otherwise, it is…

Hi David, Each e-mail is a unique user. It is your e-mail setup from the beginning to have org and site admin privilege. If it was, that would explain why your old e-mail has the same privileges. Since you can login with your old e-mail, then why don't another admin or you just delete the new e-mail account? Then you just…

Hi @Thays de Carvalho Siempre que tenga Atlassian Access, debería poder integrarse a AD con Jira y Confluence. Aquí hay un enlace a cierta documentación con respecto a este tema: https://support.atlassian.com/migration/docs/atlassian-access-and-cloud-migrations/#External-directory

All tickets should change once the value is modified. It will show up properly in reporting depending on how that report is curated. If it's store in a cache or in its own database, then the data will reflect differently and should be tested. But if its pulling data right into the report after the change, then it should be…

Hi @Michael Quick , It might be just simpler to use the gadget/widgets in Jira dashboard. or even use the built in reports in Jira to provide you that information. There's already Epic burn down reports that you can use to get this information without creating anything from scratch. At the end of the sprint, sometimes I…

Hi @albert_pinto , I have seen this out of the box. There's app that help with this but have only seen it in server like extension for JSM.

Hi @Shilpesh Ambani , On confluence, the fields are limited. You can edit the jira issue link macro and see what are the available fields you can use by going to the column to display section and type in the fields of interest. Hope this helps.

Hi @Trevor Gullstad , On the legacy editor, you can do something like this with the wiki markup: https://support.atlassian.com/confluence-cloud/docs/insert-the-section-macro/

Hi @Maree Milne , I haven't not seen a configuration to do it by individual group basis. Is either all or none. There's a way to remove groups from being user to restrict visibility as a global configuration. Here's a link. Hope this helps your issue.:…

Hi @Maniissh Srivastav , If your just adding pages and content to an existing space, you just search through the space directory and go there. Then click on the create button on the top bar and then start creating content. That simple. If you need to style your content, reorder your content, or add permission, there's full…

Yes. There's a full documentation located on Atlassian website and has a table of contents to sift through to what you are looking for. Even though its quite amount of reading material. I find it quite helpful to read through the entire documentation and work through the features and examples.…

Your SEN number is also located my.atlassian.com. Whoever purchase and/or is the owner of the license, should have that information when the logon. You may want to check with your admin or whoever owns your instance to see if they have an Account Manager they work with to escalate your issue. Thanks, Ben

You welcome. You can use a number custom field. Just follow this link you posted and apply the match expressions: https://community.atlassian.com/t5/Jira-discussions/WSJF-scoring-using-Jira-Automation/td-p/1485210 You would place the math expression in the automation rules something along the lines like this: Smart value…

You welcome. Now, its like this secret button to go the help center menu. :)

Hi @Patricia Izquierdo You can go to the issue navigator and run a jql query for your project like so. Keep in mind, you can by default delete 1000 at a time. project = "project-name" AND created < "2021-01-01" project-name will be your project name. After you get your output of issues, then just bulk delete if you are…