Benjamin_tmh9yg Community Champion

@Peter Reiser : You welcome. I have some ok news about the cloud. It is on roadmap but it won't be till middle of next year. Here's the roadmap status on it: https://www.atlassian.com/roadmap/cloud?&search=external%20user%20security and the ticket raise for it: https://jira.atlassian.com/browse/ACCESS-102 Hope this works…

@John Ricard : For this use case, wouldn't quite fit for a kanban board. The Kanban board is mainly to track tickets and the flow. I've only seen this applied to e-mail templates using the lookup issues. So, I'm not sure this can work the way you intend for Jira Cloud. Here's an article how lookup issue I've seen used:…

Thank @JW Ouwehand . Do you have the screen shot of the error that pops up when attempting to delete?

I see. Then you will need a connector to pull that list of over 25k values. HEre's an article to help guide you in your direction: https://community.atlassian.com/t5/Jira-questions/How-to-populate-select-list-custom-field-from-a-database/qaq-p/784269

I believe you can use quick filters to just show the issue type you want. Just set your quick filters JQL as "issue type = story". -Ben

Hi Luke, Things you should look out for is permissions, notification, and e-mail setup. The permission and notification will significantly be different. Also, e-mail processing will need to be done through the Jira mail handler instead. Doing clean up like this is better for the cloud. Putting projects where they should be…

Hi @Peter Reiser , This article may help with your case to handle eternal users. Check it out: https://community.atlassian.com/t5/Jira-articles/Enable-2FA-on-Jira-for-your-Customers-and-skip-2FA-for-Employees/ba-p/1719062 Hope this helps. -Ben

@Константин , Jira allows you to create a select list for custom fields. You can use multi select or single select. Also, can place your own custom values. You should be able to find this when creating a custom field. -Ben

Hi @Jesus Oros , Thanks for clarification. I haven't seen there's a way identify them by bulk. Maybe possible to query the DB for this case. -Ben

HI @John Ricard , You can't add custom field to the kanban board menu. Custom fields are for the issue themselves. You can add it to the cards or search it as a quick filter on a board. Thanks, Ben

@JW Ouwehand , In the permission scheme, do you have the permission to delete issues? Thanks, Ben

HI @Austin Songer , I think you are on a Jira Cloud instance. Possibly this article could help with your issue? https://community.atlassian.com/t5/Jira-articles/Introducing-manual-board-clearing-for-your-next-gen-Kanban-board/ba-p/1411958 Thanks, Ben

Hi @Jesus Oros , Not aware of a shortcut way other than viewing the workflow itself. There maybe possibly clues to reduce the search by seeing what project does it update for the pull request. That way you just look at the workflows within the project. -Ben

Hi @Sudheer Konikal , It maybe due to the support for Server down the road. As of Jira Software 8.15, Advance Roadmaps is included with DC platform which is the ongoing support on-prem platform. -Ben

Hi @Nova , You can partially but they will share the board and columns. Essentially, you will have these columns in your Kanban board as a merge between the two workflows: To do, In Progress, In review, Dev, QA Ready, In Testing , UAT, Done. This will work with both workflows. This is same also with different issue types…

Yes, they should. I would recommend a course with an instructor so you can share your specific cases in the class rather than an online course with general common cases. -Ben

Hi @Jacob Williams , This post may help you. https://community.atlassian.com/t5/Bitbucket-questions/Pipeline-Container-docker-exceeded-memory-limit-Vuejs/qaq-p/1267182 I don't believe issue is related to jira software cloud. -Ben

Hi @IT Team , You can contact Atlassian Support through here: https://support.atlassian.com/contact/#/ -Ben

Hi @Baylor Peak , There's lots of free videos and documentation on line. A place to check is YouTube. There's also certification for certifying as a scrum master as well. Here's a link certification info: https://www.scrumalliance.org/get-certified/scrum-master-track/certified-scrummaster Hope this helps. -Ben

@Peter Campbell - That feature came with Jira if were using service desk/management on top of Jira. Should be able to do the same thing if you are subscribe to Jira Service Management in the cloud. -Ben

Thanks @NGATDev . No errors in the script. E-mails are working. So, something in between the script trigger to the e-mai server is not working properly. Suggest to follow up with the support ticket you have. The only other thing I would try is remove one of the automation setups and add it back and see if that changes…

Hi @Susan Pedicini , In cloud the shortcuts are different. Also, it may be different if you are using a MAC vs PC. For Mac, it uses command+K. To find all the shortcuts, follow the link below: https://support.atlassian.com/confluence-cloud/docs/keyboard-shortcuts-markdown-and-autocomplete/ Hope this helps. -Ben

Hi @Ainee , It works a bit differently in cloud as the search functionality utilizes the Cloud API search. Here's the documentation: https://docs.adaptavist.com/sr4jc/latest/features/scriptrunner-jql-keywords-functions/search Hope this helps. I would suggest contacting ScriptRunner support if you are looking into a…

Hi @Aykan Inal , I don't believe you can do this on a free plan since you would need the automation feature. When you upgrade to a paid subscription, you should be able to follow the link below: https://www.atlassian.com/agile/tutorials/how-to-auto-create-subtasks-with-jira-software-automation -Ben

Hi @Ms Design , You would need a Confluence Market Place app to do this. Possibly this app may help solve what you are hoping to do: https://marketplace.atlassian.com/apps/1220972/outlook-meetings-for-confluence?tab=overview&hosting=cloud Thanks, Ben

@E2ADMIN , Possibly try clearing cache on your browser or log into as incognito to see if that maybe the case. Thanks, Ben

Hi @nibauramos-enso One way to do it is to not allow tickets to be assigned when created by removing the assignee field in the create screen. Not the most elegant way but it keeps both the e-mail and Jira interface side consistent. -Ben

@NGATDev : Are you able to check the automation audit log for either one to get additional details? # 1 should have an audit log #2 should have some information whether the script has been trigger successfully. -Ben

Hi @NGATDev , You welcome. There is no deletion option. Thanks for the additional info. Looks like the post has the wrong tag as it mention cloud. Would recommend just marking this post as accepted answer, so this can be close out from needing to be further resolved. -Ben

@A_lis , There isn't a status of a project close. It either be active or archived. What's available on the post-function is what is listed there when you are configuring post-function. If you want to do something base off of changes from another ticket. Then you need to look at out of the box options. If there is…