Benjamin_tmh9yg Community Champion

you can remove the users after migration but it might be the issue for not being able to run the rest of user checks. Do you also have the same error for the data preparation? -Ben

I'm not sure as I've always use memberOf. You may want to also post in the crowd group to see if any one face similar setup/issue in this regard. https://community.atlassian.com/t5/Crowd/ct-p/crowd -Ben

Hi @Ratko , Migrated several times from server to cloud but with Paid plans and I haven't ran into these issues. It could possibly be that you are on a free plan and that's the reason for this issue. Do note that the migration tool doesn't just migrate Active users. It also migrate inactive users. In order to make sure you…

Hi @Steven Hodge , It is best to contact Atlassian support to get the support you require. https://support.atlassian.com/contact/#/ First thing first, make sure you have Atlassian Access purchased and setup in order to setup SSO. This is needed also if you are planning to also connect to your organization Active directory.…

Hi @Pamela Latoja Arellano , Doesn't seem like an issue on the Atlassian App. The error message seems very specific stating applications created after 10/15/2018 and something in regards to multi tenant. I found an article that may address the exact error you've encounter:…

Hi @Katherine Cooke , I have added multiple PDFs to a child page. Should be fine. -Ben

@afernandezdecastro , You can do something like this: parentEpic in (EpicID) This will result in the Epic and the issues that are Epic linked. It won't show up exactly as pictured but you can add and remove columns as needed to get it to the desired result. -Ben

Hi @Mike Bauer , The Jira log is usually in the home directory and no the install directory. Here's a list of where each of the logs are stored. https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-1027120387.html Whoever I had issues with syncing or connection errors, that is the log I check on. I don't…

Thanks for posting up this @challenge @Christine P. Dela Rosa . The chores thing was a great idea. Able to do some laundry at the same time. Felt more productive and one less thing to do after work. Walking didn't turn out great since it end up to be too cold for me. Had a running nose throughout and couldn't concentrate…

Welcome. If it is fully tested, it will work in production. If there's a significant impact to the organization, then would recommend upgrading Confluence to the latest LTS 7.19.x as well. So, if you have issues, you can get proper support and reduce any risk that wasn't discover in your testing with 7.13.8 and Postgres 12…

The idea of legos is great! The organization I work work has announcements for the anniversaries. Gifts for folks who have been with the company for certain milestone periods.

HI @Chase Gonzales , No difference between the two in terms of AD syncing. Is the any new user being created? Want to make sure its still isolated at this point. It may be stored in the DB. Try viewing the logs while sync the directory and see it there's any warnings or errors, it might gives some hints about conflicts.…

HI @Jonathan Schmaus , Maybe this is something that might fit the bill. Check it out and see it matches up with your requirements. Basically, the integration of two applications. Ship station used to managed the shipments and Jira Service Management to managed request and orders.…

Hi @Chase Gonzales , OKta and SSO is probably not an issue. User definitely shouldn't be able to login directly as you mention earlier is that the user is not on the list and wasn't sync. Changing the username will be an issue as that is the key identifier. The user profile e-mail field can be change since its an…

HI @Mike Peck-admin , I haven't had issues using newer version of Postgres/Mysql DB with older version of confluence. However, you should always test it on your AWS test environment just to make sure everything is working with your Confluence profile(Confluence data make up and add-on configuration). I ran into the same…

Thanks @Chrissy Clements . @Saralie S. , @Christine P. Dela Rosa : The round up catch up. I setup the alert but no change. I then delete the alert and try again but also no change. It's been a couple of days. Maybe I'm not waiting long enough. I also tried doing the Monday mission and it never updated when I read through a…

Yes, you can selective restrict which articles show up base on request type by using labelings. First place the labels on the confluence pages to identify which ones and configure the what label is used for which request type on JSM knowledge base page. See screen below:

Hi @Ahmad Wasem Sharifi , This page should have what you are looking for. Look under the Map settings. https://support.google.com/mail/answer/7126229?hl=en#zippy=%2Cstep-change-smtp-other-settings-in-your-email-client -Ben

Hi @Michael Glass , As far as I'm aware for Jira cloud, the owner or those who have edit permission to the filter can manage the subscription. -Ben

Hi @Thomas DeVoe , Places to check: Is the add attachments enabled globally? Do you have the create attachment permissions for your user? -Ben

Welcome to the community @Saikat Das, What are you referring to as generator? Do you screen shots of what you are exactly describing. -Ben

I flew to China with my family. Glad we went on a tour. I remember it was so hard getting around certain areas because I didn't speak the language. oh...and that flight was so long. I think back then it was like a 14 hour flight. Was a lot of movie watching. lol. -Ben

HI @Brian Stephenson , This is possible through scripting and automation to copy a field to another field. You can trigger upon update issue event. Here's a similar post that describes similar to what you are trying to accomplish.…

Hi @zhirui zhang , Since you are on cloud, you don't have access to vm files. Vmfiles can only be configurable by end users who have confluence on the server/DV platform. What you can do is configure the sit page for the cloud: https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/ -Ben

Hi @Bea Tea , Without an add-on or customization, you won't be able to show this visually. However, you can use the jira macro and applied a filter to list the issues that are block with dependency link to the issue that is blocking the issue. Here's a documentation on how to use the macro on your confluence page:…

Hi @Donetta Dalman , The e-mail address is unique ID in the cloud. So, you will want to contact Atlassian support to help you with this: https://support.atlassian.com/contact/#/ Thanks, Ben

I think I was high school at the time. I went to China with my family and went on a tour through the major cities like Beijing and Shanghai. I remember it was difficult in some place to get around since I didn't speak the language but the food was delicious. -Ben 

Summertime for me is usually hanging out at the beach and the smell of BBQ. @Andy Gladstone - That ice cream truck you posted brings so much memories. Use to catch it driving down my block when I was a kid every week. I haven't seen one in so many years. I think the only only time I've seen one is when it was catered at an…

1. Commuting Style - WFH 2. Commute Time - WFH (no commute time other than changing clothes, if you even do that anymore) 3. Commute Productivity - Able to start early and end early. Used that time I usually would commute to workout and spend more time with my kids.

Hi @mear , You may want to try sending a test e-mail to the user and check the logs and your e-mail server to to trace what is happening. However, if you are on Cloud platform, you may want to reach out to Atlassian support to check. -Ben