Benjamin_tmh9yg Community Champion

I have not seen this but this is what is done from my own experience. When an Epic needs to be completed in the upcoming sprint, click on the Epic to see what are the issues link to it. Select all of them and right click to place them on top of the backlog. 

Hi @Abhash Sinha - issuefunction does not come with out of the box jira. So, you need plugins in order to use this field regardless of server of cloud platform. You probably have access to the project so it's probably may not be the later of that error.

@Jorj_Thomas - there's no particular rights to move sprint tickets. It is driven by particular permission set for your user to allow you to move sprint tickets. 1. Do you have the edit issues permission? IF yes, we can rule out this permission as being a cause. 2. Are you able to create task in the backlog and move it into…

If you are trying to use Jira as a test management tool as is, I would not recommend it as it's not the intention of the application. However, there are test management tools can use to plugin into Jira like Zephyr or Xray. Also, can integrate standalone test management servers too Jira. If you need suggestions, please…

Have not seen an option for this and only seen this in the cloud platform. On my server, It's conveniently place in the corner.

I think I get what you are trying to describe. When you are on your board, what you did to get to the issue is you selected open issue in sidebar. You need to close the sidebar and select issue in dialogue. This will get your pop-ups back. Let me know if this takes care of your issue. This should solve what you described.

@m.landewee - You can close the sidebar view, there's an x. For search, you can switch to list view, by clicking on the button under tools.

Hi @Alex Treen - The permission scheme is separate from the global permission. This is on the jira administration side in order to set the membership to the browse users and group permission. Just need to make sure all your users in a particular project are seen under browse user and group..

Hi @Shiv Kumar Please share the aPI call details you use, so it can be use to correlate with the error message presented. Issue type ID is just the the ID to identify what issue type you are using. Base on the error message you are using sub-task issue type(10003) but did you map the newly created sub-task with the actual…

A few questions that may guide this question: 1. Does any of those done issues have unresolved sub-task? If they do, then your issues will still carry forward. 2. What is the resolution on the issues? If it's unresolved and the issue is close/done/resolved, it isn't resolved until the resolution actually is another value…

Hi @[deleted] - I am also from the test side. simply moving to jira is not the solution. Jira out of the box is not a test management application. Therefore, you wouldn't have the tools you would usually get from a test management application. You are probably searching for things that are simply not there. There's plugins…

JQL will just pull all status that are flagged. Also, to pull for a flag issue from a certain time range. Haven't seen query to pull the calculated time. Plugins like EazyBI will help. Good luck on finding an out of the box solution without a plugin. A possible work around solution is to make a block status so you can use…

Hi @Patricia Paguio - There are exception to automation bypassing certain settings. Try experimenting. If the doesn't work, you can jira.permission.edit to deny the user group to edit while still slowing permission fro your automation.

Hi @Melanie McDougall This might be cause by something done on the system or administration side since you are managing project sprints. If you have Jira Administration rights on the system, please perform a full re-index. This should be available through the administration side in Jira. Hope this solves your issue. If…

https://support.atlassian.com Link is on the bottom for support. 

Atlassian Jira has been verified with ubuntu. However, It works with Redhat, centOS and so forth. To do reindex, it is done through jira system administration screen. There's a section that allow to do full reindex from the UI. Also, I would not recommend restarting the HTTPD service since this does not really gracefully…

Nice! 

Do perform a full-reindex to rule that out to make sure. The 3 accounts have access to the projects themselves or just the project tab? If your supervisor is the system or jira administrator, should start reviewing if anything was done around that time frame. Also, to check the jira logs for any errors that will give…

1. When running the re-index, was it a full re-index where the system is locked? 2. unlikely the issue but does everyone including you have permission to browse the project. 3.you mention this an existing setup, was things working before?

Hi @Paweł Mroczek Ah, so The culprit turn out to be an external issue with the network. Thanks for sharing. Were you able to get an exception from your network administrator?

Hi @Danny Kim are you able to see the issues when you go to projects? is your supervisor or your teammates experiencing the same? Please run an integrity checker from the system administration side to ensure your database integration remains healthy.

Great. This will bypass restrictions. Similar to triggers was there any difference if you clone the exact same issue?

@Kay M - I always choose to go to exam center. This is my preference as I don't want to end up in a situation where I need to worry about anything else but the exam itself. Just me and the exam. My experience it is quiet and also social distancing is not an issue since no test other test takers are even near you. Mine is…

No. Using both cloud and server. What happens if your teammate tries from another browser? or from another work station? Does the problem still occur? Isolating if this problems persist with her user or her system setup.

I try on my cloud instance and no issue. Have you tried with other filters? If it has to do with a particular filter, might want to check with Atlassian support. Definitely not an authentication problem since you are able to login. 

What if you just clone the issue and close the clone...would that work?

Is this a new install? 1. are you having errors performing any basic searches? 2. Was there any configuration on fields? If there were, have you perform a re-index?

@Kay M - Thanks. Will do. 

@Jeferson Sisto - You welcome! Glad everything worked. Please make sure to mark this question as answered so in case someone else runs into the same question, they can check here. Helps the whole community.

This is great article. Thanks for sharing @Kat Warner !