Benjamin_tmh9yg Community Champion

HI @manikanta ch - The remaining place to look is your transition property and see if there's anything strange. Was this an older ticket that was migrated sometime recently?

Thanks for the pictures. 1. Check issue history to see who has added to the sprint. 2. Also, if the sprint time was configure to start earlier time than when the issues were added, this could happen. I'm thinking the later might have happen. Complete the sprint. Add the issues to the sprint. Note down the sprint start time…

@manikanta ch - Are you able to transition to the state by dragging and dropping on the board ? If you can, you want to click on more option on the issue because if its more than a few transition, it will not show on the issue instead under more. 

Hi @Raghu T If you have additional questions on Jira Software itself, I can help you. This is the channel primary focus. Your questions are focus on the add-on. There maybe a chance that some has experience the same setup as you. The test management tools I have enjoy working with Jira are Zephyr, Testrail, and test link.…

Hi @Christine Flament - I'll try my best to help answer this. In short, it's free. :) If you are copying from one board to another in the same project, the board has a filter of what it can and can't show. So, you can update the filter to allow to see those Epic and task. So, there's no copying needed. If you are copying…

Checklist: 1. Do you have the transition permission? 2. Is there any conditions rules set on the transition from the status that may prevent you? I am assuming there's a transition to the close status. If there's not, then the workflow must be configure so. Please let me know how this goes. 

Does anyone else have permission setup to add to the sprint? If that's the case, you may encounter this problem. Also, you mention strange, please add more details so that the community can lend additonal guide or information. What did you mean by delete sprint? Do you mean you click on complete sprint or deleted from the…

@Kay M- Stay with it whenever you can because those areas you don't use often may come up in the exam. I have sign up in the next few weeks to take the exam. I step out to fully immerse in the application. I'll come back after I complete the exam. 

@Jorj_Thomas- you actually have a picture of it but it's in a language other than English. In your 2nd picture, there's a section that's say "new story in" and then there's a down arrow. click on the down arrow. It should show the list of sprint and the backlog. Access to seeing the sprint is not same permission as moving…

@Monique vdB - Please add me to April 9th. 

ACP-600 would be a place to start. Especially, base on the background you have. ACP-100 is more towards if you have been a Jira administrator and managing the Jira instance. Also, it's recommended that you have experience before taking the exam. Otherwise, it will be even more challenging because the exam topics go over…

This is an awesome feature add-on. Super easy and display like a charm! Thanks for posting @Monique vdB and the Atlassian team. 

Likely, you'll need to use an add-on like EazyBI to have different dimensions and granularity. The reports are more team centric to measure team effectiveness. 

HI @ana_dias There's no if structure. The workaround I use was separating the query into 2 and create a subscription. So, it automatically e-mails to me. subscribe to your current query for Tuesday-Friday. create another query with -3 and subscribe for just monday. Then you get those updates daily in your e-mail to share…

HI @Charles Wayne There's might be a few things happening here: 1. The user must have browse project permission in the permission scheme. Try searching just on the project name and see what the user gets. If nothing, that possibly be the case. 2. There are some custom fields created that needs re-indexing, otherwise search…

HI @Raghu T - This is helpful with mentioning the test management system you are working on. You need to go to the global settings to configure the statuses: https://confluence.xpand-it.com/display/XRAYCLOUD/Global+Settings%3A+Test+Statuses

If not network issues or dns problems, have you updated the UPM?

HI @Jorj_Thomas - There should have been a drop down next to the create button to add to the sprint or backlog. Since, you don't see it. It is probably because you don't have the edit permission. When you move it to the sprint, the ticket will be edited with he sprint name value. Hope this answers your question. 

hi @Donata - I have work a few options before. Feel free to choose what would work best for you: 1. Back end and Front End is on the same team. Backend works in SP1 for SP2 Front end work. Front End works in SP1 to works on what may be available at the time to do. Therefore the story will be spread across 2 sprints but…

Hi @Dinmukhamed - This might happen if you running multiple scrum boards in a project. Another board have this sprint. One way to find it, is to have board to view your entire project so that you can see all the sprints that are open. You also can list all the sprints in filters as well. Hopes this answers your question. 

I have observe this. This happens when my Jira instance is not connected to the internet. I have some jira instances that are internal that have this issue. But the ones that are external, there is no issues. I think the reason is because it is trying to pull information internet for possible updates. Hope this helps…

Hi @john.longden - Perhaps, are you referring to Confluence? or possibly a dashboard in Jira. If you want to know if a user has access to the page, you can check their permission and whether they login at all using the user management page and permissions page. Keep in mind, you will need to be admin to the application you…

HI @Mohan Gandhi - There's an option for mapping your attachments in Excel file https://zephyrdocs.atlassian.net/wiki/spaces/ZE6/pages/149749967/Importing+Testcases Otherwise, depending on the sizes of your attachments, you may need to migrate them separately. For example, a large dataset. Hope this answers your question.

Do you have test management system/application integrated? If you are using Jira issues as your test cases, then under the field test case execution status field, add the two options. A Jira Administrator can add this for you if you do not have permission. Hope this answers your question.

@Kay M - It's going well. I want to setup my own Atlassian stack network so I can build a whole eco-system and learn beyond the ACP-100. The remaining thing for me to do is to brush a bit more on the areas I haven't touch much and work on the virtual lab. How's your prep going?

Brought up in the Bay Area - Silicon Valley. * Started my career as an intern working with mechanical engineers inspecting hard drive wafers * Move on to tech support after college for a short while and then became a system test engineer working on networking products * Change companies and work as a QA engineer of…

Hi...Let's connect! https://www.linkedin.com/in/benjamin-ly/

Hi @Lauren - For next gen project, I just tried using Jira Software and just select kanban project and the stories come with the Epic link. That maybe the easiest route. Otherwise, you will need to customize it by going to the project administration settings under screens. 

Hi @douglas_leonan - Look into Automation for Jira or Script Runner. Here's a URL to possibly to answer your question: https://community.atlassian.com/t5/Jira-questions/How-can-I-set-the-sprint-for-an-issue-with-Automation-for-JIRA/qaq-p/460614

The Jira admin can setup the projects screen to contain an epic link field. In fact, any field you desire from jira standard fields to custom field. Hope that help points you in the right direction @Lauren .