Benjamin_tmh9yg Community Champion

HI @Ranchin Hervé , Try clearing your cache and see if it helps eliminate the issue. Do you see this issue when you try to download one by one? Would recommend filing a problem request with Atlassian if clearing of the cache does not work. It might be something introduce in the version you have. -Ben

HI @Yatiraj Sharma , Not super familiar with the structure formula. However, the way it's written, the OR might to be written as "||" with double pipes. Hopefully this helps. Although, I would recommend testing with a basic formula with the double pipes. All the best.

Hi @Katherine Lord , It maybe the same logic as from on-prem to cloud. You'll need to re-establish the links if it's not the same GitHub for both. If they are the same GitHub, then there isn't much to do as long as the Issue IDs remains the same. If for any reason, the Issue IDs are different on the destination…

Hi @Frank Alizaga , Welcome. Just need to edit each blog and set a custom status as done. The done status is not one of the out of the box status. Here's the documentation on how to set the status of a confluence blog/page:…

HI @Arianna Smith , done it for all types of platforms and Operating systems? There isn't a one size fits all. It's going to come down to how your team works and what fields are important. For example, the team may want to know the exact apps version, the Operating System version and the hardware version to reproduce the…

Hi @kaushik thakkar , You can create custom fields via API with any language you prefer to call out the API. Whether it's python, java, etc. Here's the API calls: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-fields/#api-rest-api-3-field-get Now if you are looking to create a field with java…

Nice. Just enough to get a good overview of compass.

Hi @Susann Ivarsson , I haven't encounter the behavior. However, you mention that some of your users are having this behavior. May want to clear cache and try again to see if the behavior changes. If still having issue, I would recommend raising the issue with Atlassian just in case its an introduce bug. -Ben

Hi @Corey Hampton , That's the only spot I see as well which on the org admin level. There's nothing as I can tell from the lower level like space settings. You can subscribed to the Cloud roadmap to get up to date info: https://www.atlassian.com/roadmap/cloud

Hi @Rico.Viqueira , Welcome. Here's some articles that will help in this regard. This article covers how to configure for specific users to be able to use mobile: https://support.atlassian.com/security-and-access-policies/docs/create-a-mobile-policy/ This articles covers the MDM configuration:…

HI @Hima Panchal , Are you the org Admin of your site? you mention you haven't verified the domain, so that means your user is likely not a managed account? As an Admin, there's no control over the account. Share this document with your end-user:…

Hi @Benjamin Peikes , I've been fine with the mobile app, so I haven't really had that need to. Most folks I know uses either the desktop on the computer or the app on the phone. I don't see a way around it, especially when using a QR code. It needs to be scan. Perhaps, you can change the 2FA option. In setups I have…

Hi @Abilash , Some of the JSM features will no longer be on standard plan as stated and will be only in premium. If you use those features quite extensively, then it's better to upgrade. If not, then stay on standard as there would minimal impact. It's been a gradual rollout. This documentation goes into more detail.…

Hi @MudCo , There's really no options as far as I know. You'll need some market place apps to at least get tabs. Otherwise, the next best thing is to have all the tables on the same page or have links on the page that redirect your audience to other pages that contain the table. You have the option expand macro to hide…

Most welcome. It's not exclusive. I have confirm on my setup that the prod has the same icons without the wording just like the sandbox. So, the change is coming.

Hi @AutomationUIUser , Welcome. If there is, I haven't seen a documentation that has cloud and Self-hosted separated. Usually, the the documentation applies to both. For example, articles like below apply to both cloud and self-hosted:…

Hi @Klaudia Ambroziak , Welcome. Difficult to tell exactly what's the issue without clues from the log. Since you are on the cloud platform, it is best to directly contact Atlassian Support to investigate the logs to identify the source of the problem. A couple things to look at in the mean time: 1. Check if the user you…

HI Matt, Agreed. Would be nice to have it auto-translate after selecting the language. Even better to see a preview of the changes. Seen some potential marketplace apps on DC but not one for cloud. -Ben

Hallo, es gibt keine einfache Möglichkeit, genau das zu tun. Mir fallen folgende zwei Möglichkeiten ein: 1. Fügen Sie der Seite eine ZIP-Datei mit all Ihren Anhängen hinzu. Fügen Sie anschließend Text hinzu und weisen Sie die Benutzer darauf hin, auf die Datei zu klicken, um sie herunterzuladen. 2. Sie können das…

Thanks for sharing the screenshot. Look like your site is somewhat different than what I have for behavior. I do not get a pop up. I still can add labels without pop up. Very much like the screenshot @Anwesha Pan shared. I'm on continuous release track so I get releases as they are ready. It could very well be a…

Hi @shanid Cherukattil , Welcome! Try clearing your cache and log in a bit later and see if you can login. If you still have issues, would recommend clicking on the support request to have Atlassian Support review your instance in case there is some odd going on with the site. -Ben

Hi @The Creator - Atom , Welcome. If it has been a few days, perhaps wait a few more days. Usually, I have good experience with responses back from the Atlassian team. In the mean time, I'll reach out the support team to see they can get you connected to sales team or the right folks to you started on a demo. Stay tune!…

Hi @Paul Brooks , Welcome. Not sure if it can be restore since there is a grace time period before I completely is purge. However, I will request assistance from the Atlassian Support team to see if anything can still be done. Please stay tune! -Ben

Awesome! Most Welcome. Thank you the specific configuration with the community that impacted your issue. 

Hi @Christopher Johnston , Ideally it should be the same unless your sandbox happens to be on preview which would have the early changes. Bundle will switch to release happen 2nd Tuesday of every month. The only other possibility where the instances diverge is by any one of the changes on this page:…

Hi @IT Brute , It sounds like you are using NinjaOne App to send the ticket straight to your JSM Project channel which is helpdesk@someDomain.com. There maybe some issue with the email use that is coming from Ninjaone vs when you forwarded from your email. You'll need to go and take a look at the email channel audit log on…

Most of the time I use Meeting Notes, Retropectives, and the how-to template. Definitely, makes things easier and constantly without starting from scratch.

Hi @Simon Hudson , The 2 dimensional gadgets is probably what you need. It provides a count based on the fields you've selected. You can use fields like reporter of which ever field you use to identify clients on a ticket. Personally, use it quite often to the amount of tickets assign to each member across a team. Here's…

Hi @Robert LaBarre , Welcome. Assuming this is the app you are referring to: https://marketplace.atlassian.com/apps/978531/talk-advanced-inline-comments?hosting=datacenter&tab=overview 2.0 is a very old release. It's likely no longer supported. And if that's true, you are on a version of confluence that is also not…

Hi @marco , Welcome. Are you referring to labels? It is still there at least on my instance. The labeling is at the very bottom of the page. Just click and select. Then click x for any labels you want to remove. -Vwn