Benjamin_tmh9yg Community Champion

HI @Magdalena Zhisheva , Thanks for the screen shot. Which Slack connector are you using? May need to contact the vendor if there is an option to limit the capability. -Ben

Hi @Bruno Miranda , Great. Yes, it will send an e-mail for each query and end-user can decide how often they want them. https://www.atlassian.com/blog/jira-software/jql-the-most-flexible-way-to-search-jira-3-of-4 I didn't see any smart value in the Jira documentation. Here it is in case you need it:…

Hi @Joaquín Núñez , Yes, that's currently the only option. There's no renaming option. -Ben

HI @Magdalena Zhisheva , If you are project admin for the project, then you configure the project integration. So, that is not desire result, then simply revolk project admin privileges. -Ben

Hi @Oscar Junyent Matabosch , You can change logo in the look and feel page. As far as the login page, doesn't seem possible to change because this is the standard login for all users. -Ben

HI @Sreeni MCA , Depends on how the network and your MFA is setup. Is the application links still working? Check the Confluence logs on error details when refreshing the pages with the gadgets. May provide some additional context on the next steps. -Ben

HI @Yash Beriwal This documentation should point you in the right direction: https://confluence.atlassian.com/cloudkb/migrating-from-confluence-cloud-to-confluence-cloud-691011969.html -Ben

Hi @Sampath , this post should be similar to what you are trying to achieve except your action would be to comment in the ticket https://community.atlassian.com/t5/Jira-Service-Management/Automation-Rule-for-comments/qaq-p/2030702

@Charles_Bizimana , First thing to check was there any issues pop up during upgrade report that may need to be fix. It's not a large jump, so there shouldn't have been major issue along the way. Do check the troubleshooting and support page for any issues to look at? Keep in mind. depending how the upgrade was done, you…

@Mohamed Saad Taha , When you set up the approval for the status in the workflow, you should have been able to select the field of where the approvers would be coming from and how many approvers you need. If that's not setup properly, than that's where the issue is. If you still have issue, please provide screenshot of the…

IF you need to export to a table, just need to run a JQL on the Issues and select the export format. or you have an option of display the Jira ticket using the Jira Mark in confluence. Here's an article to help you along the way:…

@antoine.luboz-ext - Removing the Jira-software-user group for application access would be the way to go or remove global permission for the Jira-software-user group instance on the site(They would have access but can't really use Jira). Then add the group back when you need it again. 

@S V Venugopal Rao , Don't have one on hand but you can just create an agile scrum project with sample data and just export to a CSV via the search page. If you just run a jql search on your system, you can just export all the tickets to CSV. -Ben

HI @Diogo Gonçalves Soares , You may want to contact the vendor or post the question on the third party app section since this is pertaining to Xray and not Jira. Support contact can be found on this page: https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support&hosting=cloud -Ben

HI @Erin Neufeld , Atlassian release earlier this year of bringing confluence pages in Jira and be able to more with Confluence within Jira. See article: https://community.atlassian.com/t5/Confluence-articles/Introducing-embedded-Confluence-pages-in-Jira-Software/ba-p/1854275 -Ben

HI @Slobodan Lohja , Doesn't seem to matter about whether Jira is on-prem or cloud. It looks like whatever procedures used to pass the login seems incorrect. Should be somewhat similar to this webpage: https://codepills.com/2021/03/09/how-to-connect-jira-with-intellij-idea/ -Ben

Hi @andrea price , On your upgrade report, was there any reported issues? Are you able to get to the troubleshooting and support page to see if there is any health issue? Also, take a look at your jira logs to see on further details on the issue. Also, try logging into incognito incase something is cache. -Ben

Hi @Omar Jimenez , Shouldn't need to create a site. You should be able to login and see all the sites you have access to. Just like if the user was using the desktop browser to access. Also, since you have JSM, folks can also even send e-mail from their phones to create tickets. -Ben

HI @Bruno Miranda , If it's just JQL filters, may want to use filter subscription instead. Allow the users themselves set what they would like to see and then they can decide the frequency they would like or unsubscribe if they no longer need the notification. This gives the users control over would they would like to…

Hi @Kasey C , Tried to reproduce the issue. Once I change the Epic name, the Epic link also reflected the same. If you had the window open, you will need to refresh the page to pull the new changes. If I make the change in on the Epic panel in the scrum backlog, it is also reflected properly for the Epic Link. Could you…

You welcome. Understand. Giving some outside the box though of using excel unless there's another suggested option that may come up. 

@Admin Oliver Thomson - You may want to use just use the connector to make configuration simpler. The app is also free https://marketplace.atlassian.com/apps/1220099/jira-server-for-slack-official?tab=overview&hosting=datacenter

Welcome. You'll need a marketplace app, script, or automate the API to do this. -Ben

HI @Ty Schreiner , Tried to reproduce this issue but shows up in English for me. Do you have any add-ons related to browser language that maybe affecting this? -Ben

Hi @Michael Green , It can be challenge when having a lot of columns. There's some apps that may help in conjunction with excel sheets embedded in confluence. Here's posting on some app suggestions:…

@dx2022 : You maybe able to do the reverse by changing test execute to test set but that's highly doubtful because test set and test execution is entirely 2 different objects/models. One holds your test cases and the other hold the execution results. May not be able to get it back at all. I would suggest contacting the…

@Kasey C : You can create a custom field with a date type. Essentially, if you need a field, you can create one if you are an admin and just add it to the screen of the issue types you are using. -Ben 

Welcome to the community @Virginia Hagerty ! You are starting to setup up your service desk. Make sure you have Jira Service Management. It is built on top of Jira Software and is focus on the service side like IT, Helpdesk, HR, Facilities, etc. It comes already with templates to help you get started. -Ben

Thanks for the screenshots. * Check ITSD-1287 if the request type is there. * Is there something in the transition that cleared the value? If the value is there and the automation is simply not seeing it, then it will possibly be a bug and worth a ticket raised to Atlassian to investigate. -ben

HI @Deepak , You can search it by owner as mention by the post. That should be a lot less than 7K. https://confluence.atlassian.com/adminjiraserver/managing-filters-938847876.html -Ben