Benjamin_tmh9yg Community Champion

Hi @Jeanne Schock , I haven't seen that option. Could just select the request type through the portal or there' a work around with selecting just issue type. Here's a similar post on this topic:…

Hi @Vaidehi Shriram , Base on the error message, you'll need to grant them add attachment permission on the space. If you are the space admin, you should be able to access the space permission to grant this. -Ben

Hi @Emmanuel F-D , Correct, It is an on and off setting for per JSM project. Here's the reference documentation: https://support.atlassian.com/jira-service-management-cloud/docs/what-are-customer-satisfaction-surveys-csats/ -Ben

Hey Everyone. Just attended an event: Migration - A journey from Data Center to Cloud Date: 11/17/2022 @ 11:00pm PST Great event and well presented. 1. Screen shot of the event 2. Chapter name: Boise 3. Event Name: Migration - A Journey from Data Center to Cloud

Welcome to the community @Faith !

Yep! Mostly on the receiving end. I think the last time I schedule a reoccurring meeting was probably back in 2020. I don't usually setup meetings unless I need to demo or need to go over an agenda item that would be done faster than online chat. Time is so precious to me that I tend to be cautious of it. :) -Ben

Thanks for the challenge @Christine P. Dela Rosa Doing it on regular basis, I cancel meetings when not needed. Also, question regular schedule meetings to be cancel or shorten once project has ramped down. I'm glad I'm working in an organization that also mindful of team members time and question the need. Meetings get…

@Daniel Ebers - yep, ran into similar situation as well with the round up challenge. I also post it as well about a few weeks ago. It is not all but few of them doesn't seem to be working properly. 

Considering that you don't have experience with JSM. It would be better to take the ACP-120, simply because you are using it and there's value in retaining the information. If you go for the ACP-420, might not be worth it if you don't use it on a regular basis and don't have any plan on using it in the near future. my own…

Welcome to the community @Mindy Johnson !

Thanks so much @Saralie S. !!!!!

Thanks @Ed Gaile _Atlanta_ GA_ I did several things differently. 1. I did a November challenge where I swap out sorry with gratitude. A great reminder and a positive approach. 2. I did use my left hand to brush my kid's teeth. Felt off but totally doable. haha 3. Change out Netflix for an hour of reading. Definitely…

HI @wahyu.nuryanto , There isn't a way to do this in the UI. It will need to be done with excel or google sheets. A ticket was submitted. There are some other workarounds mention in there that you can use as well. https://jira.atlassian.com/browse/API-272 -Ben

HI @iwakami , It is not possible to assign multiple people to the same ticket using the assign field. The design is place accountability and ownership over the ticket. However, you can use create another field that is multi user picker field to input additional names on the ticket. -Ben

HI @Amy Harbottle , If you enter this filter in the JQL search, is the response the same? If it is, you might want to check on this field to see what value it actually takes. It might be the sprint ID and not the sprint name. -Ben

Thanks @Christine P. Dela Rosa . I express thanks to the team by saying thanks for bearing with the noise. I'll put myself on mute for the time being while I turn off the heater. -Ben

Hi @Saralie S. , Thanks. I'm using my Mac with safari browser. -Ben

Thanks, this is a great reminder for me. I naturally just apologize if like my screen share or video call has issues. or just recently I've been apologize for my heater noise being loud during a meeting. :) Not sure how I felt during the challenge but after I felt positive. -Ben

Glad it all worked out. Good Luck with your migration!

HI @Joerg , There's a few ways you can do this. Here's a post that is going over similar ask. https://community.atlassian.com/t5/Jira-Software-questions/How-to-get-Duplicate-users-from-2-different-directories-from/qaq-p/1824880 You can also dump the two sets(one for each directory) into a CSV table and use excel rules to…

Hi @Chase Gonzales , Good Find. That would probably be it based on confluence data model: https://confluence.atlassian.com/conf719/confluence-data-model-1157467603.html According to the documentation for the cwd_tombstone table: Records removed users, groups, memberships and aliases during incremental synchronization for…

Hi @Saralie S. , @Christine P. Dela Rosa , Were you all able to see anything on your end? I see no change on the community round up for the alert still. Here's the alert setup.

@Ellen Harsh , Logically, there shouldn't be an issue but there might be a period where they system needs to fully delete and release that URL. Here's an article on how to change: https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html Would…

Hi @Joerg , For migration to cloud, this user is treated as different users using the same e-mail. It will need to be corrected and will be flagged by JCMA. All users need to have e-mail address if they are to be migrated and map since cloud uses the e-mail as the user id. Fake or dummy e-mail addresses that are inactive…

HI @RPT Admin , You may have ran into a similar situation as this community member's post: https://community.atlassian.com/t5/Confluence-questions/A-page-with-this-name-already-exists-but-it-does-NOT/qaq-p/1578731 May need to contact Atlassian support and in the mean time to change the name slightly so you can continue…

@sobrito , Looks like the error you have is similar to this post. Check this post out and see if it solves your issue: https://community.atlassian.com/t5/Jira-questions/JIRA-Software-is-licensed-but-not-currently-installed-after/qaq-p/608876 -Ben

Hi @afernandezdecastro , It should show up. How are the stories link? Are they using the Epic link or issue linking? -Ben

@Ratko , Not much options since not on any paid plans or services. What you can do at this point is try to export and import by CSV. It does have limitations. Review the documentation below: https://support.atlassian.com/migration/docs/cloud-migration-methods-for-jira/ -Ben

Aloha @Steven Hodge The domain need to claim and verify first before managing users in your domain. If you have issue claiming the domain, it's better to contact support as to see why the domain can't be claimed and verified. Possibly may have claim it already. -Ben 

@Ratko - Would go with @Trudy P Claspill suggestion as your next step about the expired license. Just to eliminate that issue as a possible source of error and then come back to the users if still an issue.