Fabian Lim Community Champion

Hi @Maurine Collins You will have to do it manually unfortunately. This is because the issue type schemes are usually created individually per project. Unless you have projects with shared configurations. Regards

Looks like you are using the wrong smart value syntax. You should be using lookup objects instead. Link: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/#SmartvaluesInsight-Lookupobjects

Hi @Steven Lees-Smith Check this tutorial that may help you: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Jira-Automation-Video-Tutorial-on-how-to-send-customized-emails/ba-p/1861508 Regards

El free debería funcionar. Te recomiendo que abras un ticket con Atlassian porque debería mostrarte las opciones. Saludos

Hi @Sandra Carrillo Here you can find instructions on how to change the look and feel: https://support.atlassian.com/jira-cloud-administration/docs/configure-the-look-and-feel-of-jira-applications/ Regards

Hi @Ilan Barel You are safe with adding/assigning the workflow. You don't need to remove it. If the statuses of the new workflow do not match the old workflow you will be asked to map them to the status in the new workflow. Regards

Hi @vikash sonar You can use jira automation. Here is a quick tutorial on how you would set it up: https://youtu.be/5Xs8cnDIFBo Regards

Excelente reporte. Gracias por compartir. Saludos

Hi @Alex Shirokov You can branch out to the epic and then use the create variable action to capture the epic info. Link: https://support.atlassian.com/cloud-automation/docs/jira-automation-branches/ On your email you will have to use a combination of your triggerIssue smart value and the epic issue attributes or created…

Hi @Ken Gnau Welcome to the community! Notifications are tied to the project's notification scheme. If the scheme mentions that watchers should get an email, you will get one. Details here: https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/ Regards

Hi @Chris Delgado This is the expected behavior. If you want them to count the progress properly you need to ensure that the linked issues have the epic link field correctly populated. Cheers

Hi @Rubén Oliver Serrano Yes, it's possible. Make sure you communicate to your team while you are changing it. Regards, Fabian

Hi @Brian Taylor Unfortunately, the context cannot be set per issue type in a single project. This is a known issue. You will have to use Scriptrunner or other plugins. Regards, Fabian

Hi @Suporte JRetail You may be able to combine an SLA and the Send email automation. SLA: Create an SLA based on a JQL with the specific name you are looking for Automation Rule: - Trigger: Above SLA is about to breach in 2 days - Send email notification Video Link: https://www.youtube.com/watch?v=xxd0BxkZl5c Regards

Hi @Allison Stewart I agree with you. It's a pain right now. You may want to create a feature request for it. Details can be found here: https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html

Hola @Carlos Andreu Llaneras Si no lo ves es porque no tenes una licencia de Jira Service Management. Preguntale a tu sys admin que te lo habilite. Cuando lo tengas, vas a ver esto: Saludos, Fabian

Hi @Carlos Andreu Llaneras Welcome to the community! You actually need to update the settings under the portal settings. Link: https://support.atlassian.com/jira-service-management-cloud/docs/add-a-name-and-logo-to-your-portal/

Contact jmwe for the groovy script post function to access insight attributes and modifying them. Link: https://innovalog.atlassian.net/wiki/spaces/JMWE/pages/139635057/Scripted+Groovy+operation+on+issue

Hi @Ben Hoyt Jira doesn't lie on this one and you will have to go through each completed issue one by one and check that all subtasks are closed. Also check for statuses that may not be displayed in your board. For example, people don't put the cancelled status in a board, but they could have subtasks that are not complete…

Hi @NCATS LAB Have you tried using the insight post-function from the workflow transitions? I remember seeing some options to increase or decrease attributes back when we were in DC Regards

Hi @Thanos Create a ticket with Atlassian support. They will be able to help change the org admin and update it to your profile. Regards

Hi @Adil Qureshi , Feel free to search on the marketplace, but if you want something free you would be better off building your own workflows with the corresponding custom fields for an new issue type you can create such as "employee assessment". Now, the key aspect is the security and who can see what. You can have a…

Yes it's buried in their training in the jql university courses. That's why I was able to guide you about timezones as they have a full video on it. Regards

Hi @kokomomofireball Welcome to the community! You will have to use a plugin such as project configuraror or configurator for Jira where you can copy issue types, workflows, customfields, etc. If it's a one time migration try the free trial and uninstall it. Cheers

Hi @Glen Young I hear your pain. Unfortunately, you will have to get a plugin from the marketplace because this feature has been requested a long time ago. Take a look at eazybi which is the one we use, but there are a bunch of apps that have the same feature.…

Hi @Intermountain Health It's possible that it's failing due to the timezones in the profiles. You may be in est, but the automation for Jira is at UTC. Here are some details: https://community.atlassian.com/t5/Jira-Software-questions/Jira-Automation-and-CRON-settings/qaq-p/1543231 Regards

@Peter Preston In our Change Management request process we started to use the forms that you mentioned above. However, in the validators you can select the options to validate that the form has been attached or submitted. However, there is on way to specify which specific forms need to be attached/submitted. Is this…

Hi @Lien.Holvoet If you want to send notifications there is a send email action. Link: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Jira-Automation-Video-Tutorial-on-how-to-send-customized-emails/ba-p/1861508 Now, you may have to figure out how to get a jql to meet your criteria.

Hi @Dat Mai * I don't think you need re-fetch, so you can remove that. * Check that the rule is set in the admin global administration and set it to multiple projects where the rule is running. * Check of there are any validators In the Kanban project. If you are missing mandatory fields the automation will fail. Create a…

Hi @Krista Nicol I suggest you look into reporting plugins in the marketplace. Here is an example of using eazybi: https://eazybi.com/accounts/1000/cubes/Issues/reports/844993-issue-epic-hierarchy Regards