Fabian Lim Community Champion

Hi Marc, Based on my experience with insight you can't put security on the attributes. There is a feature request for Atlassian here: https://jira.mindville.com/browse/ICS-270 Fabian

Hi Sarah, I'm actually getting the same error. You may want to contact the atlassian support team. If you have multiple stories/tasks you will have to create multiple automation rules which is going to be painful. I recommend using the csv import instead where you can add the summary of the tasks, description, type, story…

Hi Janaki, This functionality is not out of the box in jira. You may want to take a look at this plugin Dynamic Forms for Jira: https://marketplace.atlassian.com/apps/1210820/dynamic-forms-for-jira?hosting=datacenter&tab=overview which performs exactly what you are requesting. Regards

Hola Eam, Compartí el reporte con detalles y podemos ver cúal es el problema. Especificamente el JQL. Depende también si tenés un timeline. La semana pasada es posible que hayas resuelto más tickets que creados. Saludos.

Hi Markus, We Team Calendars in confluence to for this. We pick up the jira tickets via JQL and put them the teams calendar. You can also put other customized items. This is a native app from Confluence. Details: https://www.atlassian.com/software/confluence/team-calendars However, I haven't seen the functionality for the…

Hi Manuel, We have executives that only want to view the JSM tickets, without having to edit. If this is your case, then you can provide them with browse only access and they can view the tickets without consuming a license. This being said, they can't go the queue view, you will have to create a dashboard or other reports…

Hi Greg, - You need to set your conditions to "All of the conditions" at the main level. - Then create your first field condition to != Done - Create the second field condition to !=Done - If all conditions match, then the button will display. The following video explains in details step by step.…

Hi Linda, Are you using Jira Service Management?

Hi There, There is another way you can quickly view all your tickets and edit on the fly. Unfortunately the shortcuts don't seem to work in the queue view. 1. Go to the issue navigator and enter the jql for that queue 2. You can use shortcuts such as "j" or "k" to go back and forward on the navigator 3. type "e" and it…

Hi Christina, did they give you sys admin permissions or project admin permissions? You should note that your workflow schema is shared by 32 projects within Jira. Once a project workflow is shared by another project, you cannot edit the workflows. unless you have admin privileges. Workflows can be created via the sys…

Hi Nita, Can you please share your audit log when the rule is triggered? Regards, Fabian

@Trudy ClaspillThanks for the clarification. I missed the the part about the Epic Field. The validator in the workflow way is the only way then. However, if you want to ensure that it's always required, you have to set it for all transitions.

Hi Michelle, This video explains step by step what you need to do for the field configurations if you want the customfield to be mandatory at all times: https://www.youtube.com/watch?v=C3Lb1T4liGw&t Regards.

Hi Marty, Instead of creating multiple boards, I suggest you use the quick filters for the board. Where you can select the JQL for each assignee. Thanks

I ended up using new customfields to track the previous transition date and time. I used automation to log the time when the transition changes.

Hola Jesica, La otra opción es usar el time tracking en jira. para las sub-tareas: Link: https://support.atlassian.com/jira-software-cloud/docs/log-time-on-an-issue/ Vas a tener que probarlo pero no recuerdo si tu añade el tiempo de las subtareas a la tarea principal. Si esto no funciona, usa automation como dice @Vero…

Use the JQL Condition instead of the IF condition.

Thanks for Sharing!

Hi Paul, I'm assuming that the epic will contain the same stories/tasks for every project. I recommend using the CSV Jira Importer where you will add the Epic and the corresponding Stories/Tasks. You can then perform the same import for each project. Instructions: How to Link Epics and Stories in a CSV…

Hola Wendy, Te recomiendo que leas este artículo en jira: https://www.atlassian.com/agile/tutorials/versions Explica muy bien como se deben configurar los releases y como se usan en los tickets en Jira en los campos Fix Version y Affected Version. Saludos

Hi Brian, You need to use the following smart value in your email rule: {{issue.url}} The URL to access the issue. Regards, Fabian

Hi Richard, We use eazyBI plugin to create reports to predict completion dates. Here is an example of a report: https://eazybi.com/accounts/1000/cubes/Issues/reports/187086-project-prediction-report. You can customize the formulas as you wish. The eazyBI support staff is excellent in answering any of your questions.…

Yes. Items you need: - When issue is created (trigger) - JQL Condition with your JQL (condition) - Then Edit (action)

This may not be possible via the project automation. The other option is to have a dashboard with a JQL that captures the inactive tickets for the current user. The users can go to the dashboard every morning to check what is pending. Fabian

Hi Rama, This is something you can do through workflow transitions and post-functions. Steps: - Add the following as a SIL script in your transition postfunction. - the transition ID can be found when you edit the workflow. code: autotransition("ID of transition of the status you want to move to", key);…

Hi there, Some recommendations: - If the edit in in the same issue, you don't need "For Current Issue". - Use JQL condition instead of Issue matches. Link: https://support.atlassian.com/jira-software-cloud/docs/automation-conditions/ Regards, Fabian

Good to know. I'm on a 8.5.3 Jira version which may not have the full integration with insight. Which version are you using? Thanks,, Fabian

@David Harkins: You forgot to the double "==" in the if statement. if ( value ==null)

@miguel.valle The other option is Zephyr: https://marketplace.atlassian.com/apps/1014681/zephyr-squad-test-management-for-jira?hosting=cloud&tab=overview Both Xray and Zephyr are great tools, but I would recommend Xray. Differences: https://www.getxray.app/xray-vs-zephyr/

@Gorka Puente _Appfire_ Gracias por compartir. Me parace una muy buena aplicación. Cuando va a salir la versión de Data center?