Fabian Lim Community Champion

@Ludovic PitiotI know they exist in the issue fields. So it would make sense to have it available as a column. I think the problem is that you can have 100s of mentions linked to a jira ticket and it will be very hard to put it in one column, just like the comments field. If you want a hack, create an url customfield and…

Hi @Athanasios Nassos Apostolopoulos Have you tried this link: https://support.atlassian.com/login?returnPage=https%3A%2F%2Fsupport.atlassian.com%2Fcontact

Hi @jamie brown You can try this app: https://marketplace.atlassian.com/apps/1213685/secure-admin-for-jira?tab=overview&hosting=datacenter I hope this helps 

If you share your rule details in a screenshots we may be able to help you.

Exactly.

I agree with @Nic Brough -Adaptavist- I misread the original question.

Hi @Soumya Subudhi Can you share a screenshot of the report you want to build? Once I can visualize what you are looking for, I can provide some assistance. Also, I encourage you to join the eazybi community as well. You may get faster responses from the experts. Regards

Hi @John Tucci You can try jira automation and create the js ticket when the service desk ticket is created and then link them. Link: https://support.atlassian.com/jira-service-management-cloud/docs/automate-your-jira-cloud-processes-and-workflows/ Regards 

Hi @David.Aplin If you are referring to the jira filter, this is not possible unless you have an automation rule that would write the parent info to the actual ticket as another customfield. You will have to go through the markeplace to look for this functionality. Eazybi reporting provides this capability where you can…

Hi @kellie.mingus This is an excellent question that many members are not aware. The problem has to do with permissions on the rest of the projects. In order to manage the shared sprint board, the user needs to have access to manage the sprints on all of them. In your filter you have "or team=xxx" which basically picks…

Hi @Z Rose De Chavez Out of the box this feature is not available which becomes very inconvenient. However, there are some admin apps in the markeplace that will allow you to remove users in bulk. An example: https://marketplace.atlassian.com/apps/1218641/bulk-user-delete-for-jira?tab=overview&hosting=cloud Regards

Hi @Henrique Fernandes Saura This is the way works. Unfortunately, you will have to remove them manually. The other options are to run a script via sil or groovy to remove groups for all inactive users. Cheers.

Hi @Maria Inozemtseva You may want to talk to yout sysadmin and review the pdf export settings: https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/ Good luck

Hi @Kevin Thibeault I will highly recommend eazybi which has integration with insight. We even stopped using the out of the box insight reports because they don't allow a lot of customization. Link: https://eazybi.com/blog/explore-insight-asset-management-data-with-eazybi Thanks

Hi @Patrice Champet We actually let the project or team decide on their own. But in most cases, if they are using Jira for tracking tickets, we would also provide them with confluence. Regards

Hi @Guy.Baxter Try the filter in the issue navigator search in the advanced/basic method. If you put an insight custom field, it should give you matches for the available objects. You can then get the jql and use it for the queues filters. Cheers

Hi @Sheri Morita With jmwe you need to use a fields required validator for the sprint field in the transition that goes to "in progress". Link: https://www.innovalog.com/videos/37-jmwe-cloud-videos/257-workflow-validators-for-jira-cloud

Hola @edaly.26.monse Tenes algunas fotos que puedas compartir y qué version de Confluence estás usando? Saludos

Hi @Peregrine Falcon For the hierarchy setup I believe you need advanced roadmaps which is the premium plan. However you can still manually assign a link relationship between initiatives and epics. However, you need another reporting plugin like structure, bigpicture or eazybi to see the relationships. Regards 

Thanks!

Hi @Sean Hannan If you are short on service agents and have automation limitations, I would create the issue types for bugs and requests in your jira software project. The only thing you would lose is the portal capabilities. Users will have to create issues via the "create" button. If they are ok with that you should be…

Ok, never seen this error message, but can you confirm that the customfield does not have a context that blocks it from the TES project? Also make sure that the field is added to the screens of the issue type.

Hi @Robin Raben I would keep simple. On those 3 milestone subtasks add a label to them identify them so that you can use them in a jql filter. Then in the scope of the bigpictue tickets in the program settings, filter out the parent tasks and the subtasks that have the special label. Also, make sure you set the hierarchies…

Hi @Dionei Piazza Can you share what the type of customfields are the ones you are using for the calculations including the one with the formula? Thanks,

Hi John, I don't think this feature is available. This would be a great new feature request now that insight is owned by Atlassian. Thanks

Hi @Ann Ortega You will have to create a new user picker customfield and then add it to the issues screen. Link: https://support.atlassian.com/jira-cloud-administration/docs/create-a-custom-field/ Regards 

Hi @Joshua Cotterell Why don't you use a separate customfield instead of changing the customer request type? My understanding is that customer request types could be different issue types with different fields and workflows and changing the value will cause issues. Regards

Hi @Wade Harshman Is your board filter pulling from various projects? Regards

Hi @Niranjan Deshpande Try the free trials and you will know which ones meets your needs at a reasonable cost. We had time in status in dc and it did a good job for the time in status reports, but not sure about the other kpis you are trying to report on. Regards 

Hi @Geethanjali S J You can use jira automation to accomplish this. Here is a tutorial on how to do it. You will need to branch to the appropriate parent or issue links. Link: https://youtu.be/DcPYrw-Puus