Fabian Lim Community Champion

Hi @[deleted] You have lots of options for this. For free you can use a jql and then export the report to excel. Link: https://support.atlassian.com/jira-service-management-cloud/docs/use-advanced-search-with-jira-query-language-jql/ Then print to pdf. Then you have plugins like eazybi or rich filters in the marketplace…

Hi @Michael Looks like what you did makes sense. Try using the branch action for another option. Instructions: https://support.atlassian.com/jira-software-cloud/docs/automation-branches/ and see if you can branch out to all linked items. Here is a post that may help you as…

Hola @Yhonatan Benavente Bienvenido al foro! Este es un bug y está en triage: enlace Lo único que puedes hacer ahora es cambiarlo manualmente y votar para que lo arreglen. Saludos

Hi @Alain Gagne There is a similar solution to what you are trying to achieve here. Instead of not creating a ticket, you can cancel the ticket and link it to the original. Instructions: https://community.atlassian.com/t5/Jira-questions/How-to-avoid-duplicate-issues-being-created-by-an-external/qaq-p/1111836

Hi Saketh, This post provides you with a few options: https://community.atlassian.com/t5/Confluence-questions/ServiceNow-gt-Confluence-Integration/qaq-p/1377036 Regards

 Hi @Myron Kokhanovskyi We do the exact same thing. I don't think there is any other easy way. 

Hi @lpusch This is a known issue with confluence. There is an open ticket with atlassian: https://jira.atlassian.com/browse/CONFSERVER-35196

Hi @Дмитрий Пересекин You may have to use some scripting plugins for confluence to accomplish this. Example: powescripts for confluence or scriptrunner for confluence. Regards

Hi @leah.hunter Can you please share a screenshot and the content of your banner? Regards

Hi @Alexander Wassum Here is your solution: https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html Regards

Hi @April Hawley Unfortunately, I don't think this is possible. You will have to update all of them separately. Regards

Hi @Brian Walker Unfortunately, you won't be able to do this with the jira issues macro. You can request this as a new feature here: System Dashboard - Create and track feature requests for Atlassian products. Or check the marketplace for plugins. Regards

Here is the customfield which is a select field: And this is how you would set your board filter: Each board needs to have the workstream specified.

Hi @Wilson Seow Here you will find the perfect explanation: https://community.atlassian.com/t5/Jira-questions/mention-non-agent-users-in-Service-Desk/qaq-p/46044 Regards

Hi @[deleted] Have you tried creating the page with a calendar macro? Link: https://support.atlassian.com/confluence-cloud/docs/create-add-and-edit-calendars/ Thanks

Maybe you want to explain and provide details on what you mean by putting an html into a date picker field such as due date. Are you scripting or using a special plugin? Cheers

Hi @Pablo Sergio Guevara Herrera Yes, you can have multiple sprint boards in jira within the same project. Once you have a jira software project, you can add another board to it with a specific filter. Now, you will need a category/field in the issues that would differentiate between the two teams. In our case we use a…

Hi @michaelstr You can update this information on the user interface settings for date/time format. Here is a link: https://support.atlassian.com/jira-cloud-administration/docs/configure-the-look-and-feel-of-jira-applications/ Thanks

Hi @MattWarrillow I would contact the vendor directly and see if they have options for you. Link: https://marketplace.atlassian.com/apps/1211768/wbs-gantt-chart-for-jira?tab=support&hosting=cloud Thanks

Hi @shelly This is a known issue with atlassian for years. Link: https://jira.atlassian.com/browse/CONFCLOUD-54985 My recommendation is to separate the information into different pages to decrease the load. I.e. don't pull 1000 jql issues into a page. Regards

Hi @Mili Herrera Do you have details on the file you uploaded? What is the size and format?

It's for all resolved tickets.

Here is one that you can use: https://marketplace.atlassian.com/apps/5167/better-pdf-exporter-for-jira?tab=overview&hosting=cloud

Add a new status and call it whatever you want to call it. Add a transition between in progress and the new status. Then new transition between the new status to done. You will then have to update your slas to stop counting when the ticket is in the new status. I hope this helps

Hi @Michael Woong You need to add a new transition in the workflow to go back to an open status. Instructions: https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/ Regards

Hi @Leo.Yi Unfortunately, you cannot add any new status categories. I would put pending under the "to do" status category. Now it you are asking to add a new status somewhere in your workflow, you need to create a new status.…

Hi @Trent Buness You will get a faster response if you enquire here instead: https://www.atlassian.com/enterprise/contact Cheers

Hi @David Loszewski My understanding is that in order to be a watcher, you have to assign a jira service desk license to the user .(Another example is when you want to assign someone to a ticket, you must need a license) Now the issue with this is that you will ran out of licenses and it will be costly, if you have too…

Hi @Jon I recommend you look at the varios reporting plugins in the marketplace to determine the kind of reports you want to build. Most them handle the custom date fields. Since you are looking at historical data, I would recommend eazybi reporting. Time in status is another one. Regards

Hi @Ameen Al-Muhtasib You can find the details of csat surveys in this link: https://support.atlassian.com/jira-service-management-cloud/docs/collect-customer-satisfaction-csat-to-get-direct-feedback-on-your-teams/ They are sent when the tickets are resolved. Unfortunately there is not a lot of customization that can do.…