Clark Everson Expert

@Christal Vandecar Welcome to community. Yes as mentioned there’s no way to move them you need to recreate them. best, clark

Hi @Ramakrishna Grandhi Community Leaders are just members like yourself that are active here and may or may not have additional information on certain topics. Personally I have no knowledge on this topic and unsure if Daniel does either. I would just recommend keeping that in mind before pinging individuals. If you need…

@Kevin Zuniaga NHP If you're an Admin of your instance you can do this out of the box. If not you would ned to work with your Jira admin. Best, Clark

Hi @SockBlocker So to answer that its actually interesting. If a tool has an admin, then the admin should be monitoring it. However, Atlassian needed to set a low bar of entry to make the tool work right out of the gate. Other tools have done this too like Salesforce. But just because it can be easy to do something doesn't…

Hi @ANDREAS Welcome to the community! We would love to help you out but can you elaborate on what you are trying to accomplish? Trello is highly customizable but without knowing the use case it's hard to define options. Best, Clark 

Hi @James Welcome to the Community! I would keep an eye on that post but honestly once Atlassian recognizes it they will send out an email usually to the billing account person on your account if your instance is vulnerable. They will also post https://confluence.atlassian.com/security with the vulnerability and the…

Hi @SockBlocker In general, it's better to use shared configuration. The general rule administers follow is try to keep it below 7 statuses unless it's automated. There's a really good book by another community member @Matt Doar that covers a lot of these basic principles and is pretty short!…

Hi Joe, if you click the article I attacked it specifies Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms So the article I sent was for data center. If it’s not working for your instance then it maybe not turned on and I’d recommend you…

If these options don't show my post was from a product release in March. If they don't show you can see if they made any other product announcements in the Cloud blog if they changed it. If there are no announcements that they took this away you can submit a support ticket to Atlassian that your instance isn't working…

Hi @Joe Doherty The iFrame macro is only part of Server and Data Center, atlassian has no HTML based tool in cloud due to security risks. https://confluence.atlassian.com/confkb/how-to-put-an-iframe-into-confluence-598837531.html There are third party apps that allow this so if you are looking at one of those you would…

Hi @jhb If you go to start.atlassian.com and go to your profile does your last name show there? If not you need to make some change on your Atlassian account even if it's connected to a Google account, sometimes changes can be made. If it doesn't show and doesn't let you change it yourself, if it's a company managed…

Hi Chase, Welcome to community. So Roadmaps are part of Advanced Roadmaps so I am a little confused what you are trying to get. if you want Roadmaps you need Advanced Roadmaps. They are available for Jira 8.9 as well, the difference is that they are not native to Jira until 8.16.x I believe. So if you want Roadmaps you…

Hi Alan, Welcome to the community! Honestly using different projects long term is usually better than one major overarching project. You won't necessarily see the downsides of doing the latter until later once your project gets cluttered with versions or components and you try to use other tools like automation. Jira work…

Hi Parth, Welcome to the community. For Bugs, they often have their own screen inside the screen scheme/ issue type screen scheme. If you are using a company managed project I would recommend checking there I see you are on cloud though so is this a company managed or team managed project? Also even though you have Site…

Hi Nitu, Are you using Team or Company managed projects? If you are using the latter then you can just create a new board that has a filter that pulls in all of those projects then make a Plan that includes them all. Or just a plan. However you need Jira Cloud Premium For Team managed I do not believe you can do this…

Hi Ian, Honestly I would recommend pushing the client to upgrade. By upgrading to a later version there is far less potential that the instance will have data loss when you migrate. I would recommend even going higher than 7.6 too, the newer you go the more likely the migration tool will work which will limit errors. If…

Hi Jordan, We sometimes have this issue just natively. What I normally do to fix the issue is copy the workflow, apply the copy to the project, then re-apply the original workflow to the project and it forces a reindex and fixes all the above things you mentioned. I normally do it the way I outlined as to not mess with the…

@[deleted] Welcome to the community! Most plugins including this one are made by third parties. You may find a user here that uses an app or plugin on here but it isn't guaranteed. I would recommend you reach out to the app maker: https://bojaprod.atlassian.net/wiki/spaces/AP/overview Best, Clark

Hello @Varaprasad J Welcome to the community. 8.20.x is an Long Term Release version, so the .x version part is updated on average once every 1-2 month with security enhancements only. there tends to be 6-8 feature releases a year and 1 LTS. If you want stability you go with LTS and the patches are to further stabalize or…

Hi @[deleted] This is possible but the steps on how to do it would depend on what type of instance you are using and what type of Project. Boards are really just a view for Jira Filters. Many people often use one board and just use Quick Filters to view their own issue, or the default "Current User" quick filter which…

Hi @Joey Verhoeven , Welcome to the Community! I would suggest creating another test user with Admin rights in your Jira instance. Try from that user and see if it is a user issue or not. Also try in an incognito window to make sure it's not a caching thing. Clark

You would need a different domain or you would need enterprise I believe. I would highly recommend having further conversations though because once they're both in cloud you as an Admin will more than likely be asked to merge them later. Even if it's more complex better to deal with it now than later if you can. Also if I…

Hi @Albert Manuel I don't believe this is possible. Though I would ask why you aren't able to have 1 instance? Like what is stopping you, and why do users think you can't? These maybe the right questions to be asking and even then there are solutions from almost all of them, even private and public merged instances. The…

Even for Data Center this would be very helpful. My team is currently looking into this as well and CSVs seem hard to generate. An easier way would be awesome!

This would be much better as an optional feature. For some small companies I can see the value of it. For larger companies though (really anything over 10 at the absolute highest 50 users) this would be cumbersome to manage and access can get really messy with Confluence. From personal experience as an Admin when I logged…

Hi @Kurt Smith Yes this is possible! You would want to create a Project Permissions scheme where they didn't have sprint permissions, more than likely using Project Roles We do this by having a scrum master role and only Admins or Scrum masters have the permissions to do this while developers do not. You would want to…

Hi @shattaraki Welcome to community! Usually with third party plug ins the best thing to do its to reach out to the Vendor for support, especially for instance specific errors such as this: https://jira.softwareplant.com/servicedesk/customer/portal/1/user/login?destination=portal%2F1 best, Clark

Hi Evgeny, Just search on that page for time cycle. Control charts are a chart mechanism for time cycle. The first sentence: The Control Chart shows the Cycle Time So the fixes for one should in theory apply for the other, or Jira natively may not let you do one without the other. Hope this helps. Clark

Hi MJ, I would look here https://confluence.atlassian.com/jirakb/security-headers-in-jira-939919914.html and beyond that reach out to support as I see many issues around this topic that were never answered over the years. However opening up iframe also opens your site upp to xss attacks and others as well. Best, Clark

Hi Li, Welcome to community! For this you would definitely need to reach out to support: https://trello.com/en-US/contact#/ Hope this helps! Best, Clark