Manisha Kharga _Appfire_ Rising Star

Hi @Nancie Gari , Good day, I am from the Appfire support team. We have created a support request https://appfire.atlassian.net/servicedesk/customer/portal/11/SUPPORT-96020 to better track your request. Please sign up using this link sign up and share with us the user name or id. Signup…

Hi @Rafael Meira , 1. The top 3 Atlassian products you work on a daily basis. Jira Software, Confluence, Jira Service Management. 2. Why they are helpful for you? To track my daily work and increase my efficiency. Confluence helps to manage all documents. Using JSM I can track all the tickets and their progress.

Congratulations to everyone!

Thank you so much for sharing the updates @Monique vdB

Awesome @Ivan Garcia _Appfire_ 

Hi @Aleksandar Salevski , We are from the Bobswift support team and we have created a support request https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-9121 in our portal. Please access the Support request and once you signup, please let us know your username so that we can add you as the reporter of the…

Hi @thomas , We are from the BobSwift support team. Thanks for raising the request with us. We have created a support request on behalf of you in our portal https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-7684 and share with us the requested information. - Are you looking for the story issue type…

Hi @Rob B , Please add the Date Compare (JSU) validator to the specific workflow transition. Now, save and publish the workflow and rerun the scenario, if the End date is smaller than the Start date, you will see the error message. Please refer to the below gif file for details. Please let us know if you face any issues.…

Hi @Rob B , We have opened a support ticket, https://beecom-products.atlassian.net/servicedesk/customer/portal/3/JSU-3493 to better track your request. However, we couldn't add you as a reporter. Please sign up using this link https://beecom-products.atlassian.net/servicedesk/customer/portal/3/user/signup and share the…

Hi @Darryl Lee We see from the message that the CLI is not configured for the Jira Cloud. Can you please add the jiracloud in the CLI configuration. myjira = jiracloud -s https://exampleatlassian.net/ ${credentials} Can you please refer to this link for more details on the configuration steps.…

Hi @Darryl Lee , Sorry for the inconvenience. We have reopened the ticket https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-5122 and you should be able to access it now. If you still face the issue then please let us know. Thanks, Manisha

Hi @Aljoscha Zöller We are from the Bobswift support team and we have created a support request https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-5390 in our portal. Please access the Support request and once you signup, please let us know your username so that we can add yourself as the reporter of the…

Hi @Darryl Lee We have made you Reporter of the ticket, please try to access and this https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-5122 We would like to inform you that you can get the list of the IssueTypeScheme not associated with the project and associated with the project using the CLI action…

Hi @Darryl Lee , We are from Bobswift Support team and have created a support request in our portal to discuss more on your requirement. We request you to please access the support request https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-5122 to discuss more on this issue. Thanks, Manisha

Hi @sylvia.smyrek Yes, you could if the user is the space creator/administrator or if its the user personal space. Please try the following steps * Click "Tools" (upper right) * Choose "Manage Watchers" * Add the user there. Hope it helps. Thanks, Manisha

Hi @Ammar Kamileen As of now, we have an open request with Atlassian. Please vote and comment on the ticket. https://jira.atlassian.com/browse/CONFCLOUD-67212 To back up all data of your Confluence instance: * Do either of the following: * If your site has multiple Cloud applications, choose the cog icon at the top right,…

Hi @Konstantinos Mixios Edit the Confluence page, here you can select the text and click on the align icon to move the text. Please refer to the below screenshot. Thanks, Manisha

@Monique vdB I want to participate in Fun Friday.

Hi @Fuz The New Email Address must be released from the New Atlassian account so that the Email Address is available to be used on the Original Account: * Login to ID.atlassian.com with <NEW EMAIL ADDRESS> and change the Email Address to something else; this will free up the Email Address to be used on another Atlassian…

Hi @Daniel Eichelsbacher Can you please check the permission Permissions --> Global Permissions page and verify whether the inactive/deleted user removed from permission. Also, please check for how many users there are the "Can Use" permission. Verify all the groups and see the inactive user is removed from the group.…

Hi @deddy Can you please check the space permission for the user David Harrison in the respective space. Is this user able to create a page in other Confluence spaces? Please verify once the below permission. Thanks, Manisha

Hi @KT Please share with us the below details to analyze the issue. * What browser this is happening in, and the version. Can you test that this doesn't occur in other browsers? * Does this happen on all pages or only certain pages? * Does this happen for all other users, or only a few? * Are you behind a firewall or a…

Hi @srodriguez To create the hyperlink, click on the Insert link and then you can enter the specific URL. Please refer to the below screenshots. 1. 2. 3. Thanks, Manisha

Hi @malcolm chambers Welcome to the community! You can use Jira issue macro, it will display the Jira issue in your Confluence page. To add the Jira macro to a page: * From the editor toolbar, choose Insert > Other Macros. * Choose Jira from the Development category. * Enter a filter or search for a Jira issue. *…

Hi @eric.kim Follow the below steps to auto-assign tickets based on Request Type. * Go to your service desk's Project Settings > Request types and click Edit fields * Click +Add a field and select the field Assignee from the list * Once the field is added, click on the Hide option for the field * Type the name of the agent…

Hi @abby You can integrate both the application Jira Software Data Center with a Bitbucket Server, before linking please verify the below. * Check the Base URL for Bitbucket Server is set correctly. * If you want to use SSL, you need to use a valid certificate (not a self-signed certificate). Steps to link: *…

Hi @Mudassir Syed We would like to inform you that after performing till steps2. You can access the Confluence from browser http://localhost:8090/ to begin the setup process. Here, you can replace localhost with your server detail and port number as you mentioned during the install. Please share the screenshot where you…

Hi @Kuldip Nijjar You should have the Space Admin permission to see the space_key value. Thanks, Manisha

Hi @Lani Fry If you want to make a link appear in the application navigator for only specific users, use the Groups box to specify which groups can see the link. To hide the link from all users, select the Hide checkbox (for example, if you want to temporarily hide the link without deleting it entirely). Please refer to…

Hi @Pankti Shah We would like to inform you using the below you can get the Rest API for the specific Confluence space. Here, you can change the value of space_key based on your space. https://appfiresupport.atlassian.net/wiki/rest/api/space/SPAC Thanks, Manisha