Manisha Kharga _Appfire_ Rising Star

Hi @Lunarpen he maintenance of your OnDemand account is handled in my.atlassian.com. To cancel your subscription login to my.atlassian.com and select the '+' key to expand your subscription. There is a 'Cancel Subscription' link available for your account. Also, please refer to this link for more details.…

Hi @Alex It's not possible to change the existing URL. But you can do a cloud-to-cloud migration, see links below: * Changing the Cloud Instance URL Address or Migrating to a New Cloud Instance * More Easily Change Atlassian Cloud URL Domain Thanks, Manisha

Hi @Bjoern Schwarz We would like to inform you that Jira has a calendar plugin "JIRA Calendar plugin". You can install this app or please search in your Manage Apps section. Thanks, Manisha

Hi @Bjoern Schwarz If you don't have the drop-down, either you're looking in the wrong place for it or you do not have admin rights. Please open access the Jira URL from the incognito window and follow the below steps: 1. Click on Cog Wheel. 2. Select the App. 3. Click on Find new Apps and enter the app name in the search…

Hi @Lunarpen It's not possible to change the existing URL. But you can do a cloud-to-cloud migration, see links below: * Changing the Cloud Instance URL Address or Migrating to a New Cloud Instance * More Easily Change Atlassian Cloud URL Domain Thanks, Manisha

Hi @Zhi Tian Liao The communication link between the driver and the data source to which the driver was attempting to connect failed before the function completed processing. So usually its a network error. Can you please try to create the database connection using the Connection string option. Follow the below details and…

Hi @Kuldip Nijjar To get the values of the specific Confluence page. Please go to the Space settings and click on Overview. Here you will see the Key detail. Refer to the below screenshot. Thanks, Manisha

Hi @Girish We are from Bobswift Support team and have created a support request in our portal to discuss more on your requirement. We request you to please access the support request https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-4439 to discuss more on this issue. Thanks, Manisha

Hi @aarti rajput Thank you for your response. We will not be able to retrieve the default value for the custom field using SQL query because the default values are not getting stored in the database. It is not possible to get the default value of the custom field using the Jira CLI app. You can refer to the Jira CLI app…

Hi @aarti rajput Thanks for submitting your question! We have created SUPPORT-4323 to track the issue. Please access the Support request SUPPORT-4323 and once you signup, please let us know your username so that we can add yourself as the reporter to the support request. We would like to inform you that using the SQL query…

Hi @Miles Monty To search the content from a page tree, please use the Page Tree Search macro. Add the Page Tree Search macro to a page to provide users with a way to search for pages in a specific page hierarchy. Also, refer to this link https://confluence.atlassian.com/doc/page-tree-search-macro-163938353.html for more…

Hi @Vignesh Suryanarayan Glad to know that issue got resolved! Can you please accept this answer, it will be helpful for others who face the same issue. Thanks, Manisha

Hi @Vignesh Suryanarayan Hope you are doing great! There might be an issue with the synchrony. Please refer to this link. https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html Also, please check whether disabling collaborative editing resolve this issue. Thanks, Manisha

Hi @mksol There is an article for this with a workaround since it's not possible to disable within the UI. Please refer to this link https://confluence.atlassian.com/confkb/how-do-i-prevent-anonymous-users-from-using-page-history-317196367.html for more details. Thanks, Manisha

Hi @it_altair Please refer to this Atlassian ticket https://jira.atlassian.com/browse/CONFSERVER-33158 for more details. Thanks, Manisha

Hi @zyw Please refer to this Atlassian link: https://confluence.atlassian.com/adminjiraserver/switching-databases-938846867.html?_ga=2.245330886.2136526365.1593759054-386166923.1576669434 Thanks, Manisha

Hi @Narendra Kumar We can not edit the Jira issue create macro and add or remove the fields. You can only change the display of Jira field when you are using the search of Jira issue macro. Thanks, Mansiha

Hi @[deleted] Currently, it's not possible to merge Atlassian accounts. There is an open feature request raised in our external bugs/features tracking system. Please follow the workaround instructions provided in the feature request. https://jira.atlassian.com/browse/ID-240 Thanks, Manisha

Hi @Leonardo Casagrande You can hide the summary of the Jira issues by clicking on the Edit Jira macro option and remove the summary option from "Column to display". Please refer to the screenshot. Click on the Insert button, you will not see the Summary of The Jira issues. Hope it helps you! Thanks, Manisha

Hi @Bogeswari Challa Please follow the below steps to add the text. * Shut down your Confluence server. * In the Confluence installation directory, find the file confluence/login.vm file * Make a copy of this file as a backup. * Edit the file with a text editor to make the required changes. I have made the changes here. *…

Hi @Michael Winkler Glad to know that it helped you! Can you please accept this answer so it will be helpful for others. Thanks, Manisha

@Michael Winkler , Thank you for sharing the screenshot. You will see the error when renaming the Space home page under the Space details. So first you need to change the Space Name and Save it. Then you need to click on overview in the left sidebar. Then click on the Edit icon on the page. Change the Page name and click…

Hi @Steve_Jameson Please click on the team which you want to delete and then click on the option as shown in the below screenshot and click delete. This will help you to delete the team. Thanks, Manisha

Hi @Michael Winkler We would like to inform you that you can rename the space name from "Edit Space details" but here you can not rename the Space home page. To rename the homepage you need to click on Space name and then click on Edit link on the page. After this, you can click on "Edit Space details" and verify the space…

Hi @Girish We would like to inform you that the Bamboo Command Line Interface (CLI) version 9.2.0 is not supported for the Bamboo version 5.15. We recommend you update the Bamboo version to the latest which is compatible with CLI version 9.2. Use getBranchingOptions to view the available fields that can be set and then set…

Hi @Girish Hope you are doing great! We have updated the support request SUPPORT-4086 with the analysis, can you please refer to the details and let us know if you have any further queries. Looking forward to your response. Thanks, Manisha

Hi @Ramy The following will list all the spaces that the user has been individually granted permissions: SELECT s.SPACEKEY FROM SPACEPERMISSIONS sp JOIN SPACES s ON s.SPACEID = sp.SPACEID JOIN user_mapping um ON um.user_key = sp.PERMUSERNAME WHERE um.lower_username = '<username>' GROUP BY s.SPACEKEY ORDER BY s.SPACEKEY;…

Hi @Molly Kunstler Confirm the below details: 1. Are you able to use Italics and Underline? 2. Which server (window/Linux) are you using. 3. you are seeing the issue with all browsers or only a specific browser. 4. Is it Cloud instance. Thanks, Manisha

@Molly Kunstler Thank you for sharing the details. Confirm if you are able to see the B on the confluence page header. Are you able to make the work Bold using the B icon? Apart from the Confluence page are you able to use the "Command+B" to make the work bold on Word document? Since when you are facing this issue and also…

Hi @Molly Kunstler Can you please check the below as shown in the screenshot. Thanks, Manisha